On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.
Perfume.com Reviews Summary
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I would have preferred having a place in between the two doors
Very satisfied with everything about my order! From the pricing, to shopping, and shipping!
Good price and product arrived in great conditions. I'd definitely look into this website for my future perfume purchases.
Had no problems, I love that brand. Will use again and share with my friends.
I was paying more money for a subscription service and found that Perfume.com not only provided the same service for less, included a pretty little cover for the bottle at no extra charge.
Love the selection. Prices are reasonable and very easy
Easy to find what I like and new items
I was in the waiting list for only 1 day... amazing! You guys gain a loyal customer
I was in the waiting list for only 1 day... amazing
Excellent, excellent, excellent, excellent, excellent, excellent,
Love this place they shipped my stuff fast and quick.
Love this place they shipped my stuff fast and quick.
Everything is fine, I would like a discount code after each purchase.
Everything is fine, I would like a discount code after each purchase.
First time user, five star rating with hopes that everything goes well. And if all goes well I will be utilizing the site quite often. I love my perfumes and if I can continue to get them at these prices I will return.
First time user, five star rating with hopes that everything goes well. And if all goes well I will be utilizing the site quite often. I love my perfumes and if I can continue to get them at these prices I will return.
I ordered some cologne some Polo red and it came in yesterday and the box was all taped up with no cologne in it and when I called them they wanted a picture of it of the box has been damaged I have not heard anything else from this company
Perfume has wonderful sale prices, will shop again...
Perfume has wonderful sale prices, will shop again...
Satisfied with order and Timely Shipping. Would highly recommend to family and friends.
Easy to order and find products. The price was reasonable.
Very good so far, I would do it again if violet eyes becomes available and cheaper.
Fast service and a good price and unique array of fragrances
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members