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Perfume.com

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.


perfume.com
Founded in 2003
sarasota, fl, United States
+137
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Perfume.com Reviews Summary

The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
698
value
3,480
shipping
3,526
quality
8,299
This company responds to reviews on average within 8 days

Instant Feedback

133,285 reviews

We monitor reviews for authenticity

Iowa
1 review
0 helpful votes
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Good Service
April 7, 2021

Products came sooner than expected. So far have ordered twice and am happy with the product and pricing.

Date of experience: April 7, 2021
Florida
1 review
0 helpful votes
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Good deal
April 7, 2021

Accurate description of product, I would recommend to my friends

Date of experience: April 7, 2021
Colorado
1 review
0 helpful votes
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I enjoyed how fast and accurate the order was.
April 7, 2021
Updated review

Everything seems to be going okay. I guess I'll see when I receive my product.

Date of experience: April 7, 2021

Everything seems to be going okay
March 31, 2021
Previous review

Everything seems to be going okay. I guess I'll see when I receive my product.

Date of experience: March 31, 2021
Texas
4 reviews
0 helpful votes
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Great product with Suourb shipping!
April 7, 2021
Updated review

Very good site for ordering products. Very operator friend; y

Date of experience: April 7, 2021

Very good site for ordering products
March 31, 2021
Previous review

Very good site for ordering products. Very operator friend; y

Date of experience: March 31, 2021
Texas
2 reviews
0 helpful votes
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Not happy
May 7, 2021
Updated review

I was double charged my membership and do not like the scent my daughter recommended

Date of experience: April 7, 2021

Signing up and choosing fragrance not user friendly
April 30, 2021
Previous review

Signing up and choosing fragrance not user friendly

Date of experience: March 31, 2021
District of Columbia
1 review
0 helpful votes
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Great Experience
April 7, 2021

I will definitely order again. The prices are reasonable. I got my product quick.

Date of experience: April 7, 2021
Massachusetts
1 review
0 helpful votes
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Finding my 70's cologne
April 7, 2021

This is a great web site. I have found many of my favorite fragrances and will be returning later for more.

Date of experience: April 7, 2021
Minnesota
1 review
0 helpful votes
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Not to happy
April 7, 2021

I am not to happy with the perfume boxes, they looked it old and messed up, and I paid $200 for a bottle of creed, y'all could at least put it together nice, and it smell so much different from what I smell in the store

Date of experience: April 7, 2021
Illinois
1 review
0 helpful votes
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Excellent
April 7, 2021

The website was extremely easy to use and I received my order very fast.

Date of experience: April 7, 2021
Louisiana
1 review
0 helpful votes
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Juicy Couture
April 7, 2021

Was very satisfied with price & prompt delivery. Will order again

Date of experience: April 7, 2021
Georgia
1 review
0 helpful votes
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Perfume
April 7, 2021

The perfume I ordered came fast and it is the exact ones I ordered

Date of experience: April 7, 2021
Puerto Rico
1 review
0 helpful votes
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Excellent 100% satisfied
April 7, 2021
Updated review

Hope everything until delivery runs as smooth it has so far, thanks!
Fast Delivery, excellent communication

Date of experience: April 7, 2021

Hope everything until delivery runs as smooth it has...
March 31, 2021
Previous review

Hope everything until delivery runs as smooth it has so far, thanks!

Date of experience: March 31, 2021
Kentucky
1 review
0 helpful votes
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Faulty product
May 7, 2021

Received 2 different cologne/perfume. Bottle of Bright Crystal, Versace, wouldn't Spray at all. Took video of me trying to spray it.

Date of experience: April 6, 2021
Louisiana
1 review
0 helpful votes
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Shipping was fast!
April 7, 2021
Updated review

My order came early as expected and fast and my husband love his cologne! Thanks Perfume.con

Date of experience: April 6, 2021

Fast
March 31, 2021
Previous review

Fast

Date of experience: March 30, 2021
Oklahoma
1 review
0 helpful votes
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Love the products
April 7, 2021

Very pleased with this site and product... absolutely hands down my fav place to order perfume

Date of experience: April 6, 2021
South Carolina
1 review
0 helpful votes
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It's great
April 7, 2021
Updated review

Fast and way less expensive! It was much less expensive and it is a big bottle. I didn't buy the actual perfume tho.

Date of experience: April 6, 2021

Fast and way less expensive!
March 31, 2021
Previous review

Fast and way less expensive!

Date of experience: March 30, 2021
Arizona
2 reviews
0 helpful votes
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Memories of perfumes long AFI
April 7, 2021

Purchasing was easy and cost was amenable. These were fragrances from my history that I truly enjoyed

Date of experience: April 6, 2021
Michigan
1 review
0 helpful votes
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Products
May 7, 2021
Updated review

Very easy to navigate the fragrances I was looking for were available

Date of experience: April 6, 2021

Very easy to
March 31, 2021
Previous review

Very easy to

Date of experience: March 30, 2021
Tennessee
1 review
0 helpful votes
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The smell is amazing
April 7, 2021

My first time ordering from here and it's amazing and smell good

Date of experience: April 6, 2021
Indiana
1 review
0 helpful votes
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Very easy and quick delivery.
April 7, 2021
Updated review

Didnt have to go out to different stores to find. Have not been able to find in stores in past few years.

Date of experience: April 6, 2021

Easy as 1, 2, 3
March 30, 2021
Previous review

Easy as 1, 2, 3

Date of experience: March 30, 2021