On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.
Perfume.com Reviews Summary
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Price is much better than all the other perfume vendors and the selection is great!
Price is much better than all the other perfume vendors and the selection is great!
Arrived in great shape... Packaged well! Thank You!
Fast shipping good prices, and they have hard to find perfumes.
No fuss no must and everything went good. Got exactly what we ordered.
Extremely user-friendly website, fast service, wonderful communication regarding order status
Upset and an inconvenience for me! I was excited and was eager to receive my package. A total let down
New and old scents... love it.
Very fast shipping love that too
They shipped it really fast! I would really recommend
I'm so glad I found the iui s site. I plan to keep ordering my Cinnabar perfume. Thank you
I LOVE that I can get all of my favorite scents, MUCH cheaper than retail! They are authentic too!
Shipping was VERY fast! From placing my order, to delivery was only 3 days!
I LOVE that I can get all of my favorite scents, MUCH cheaper than retail! They are authentic too!
I love this site and the price I pay for perfume is cheaper than shopping in person
My experiences were very pleasant I will be returning for more perfume
It was fairly easy to use, but I am not pleased with the product.
So far, the web site has been easy to use.
My order was exactly what I wanted... The app was easy to use... Thank you, Ms. Matias
Ordering the perfume was fast and easy. I really loved their service.
Easy transaction. Have used this cologne for many years and always choose it over manyni own. Smells beautiful
Items were quick and easy to find. The prices and sizes were all displayed for you to easily decide which item you preferred.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members