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Perfume.com

4.6

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From the business

Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.


perfume.com
Founded in 2003
sarasota, fl, United States
+137
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Perfume.com Reviews Summary

The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
698
value
3,480
shipping
3,526
quality
8,301
This company responds to reviews on average within 8 days

Instant Feedback

133,291 reviews

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
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Package
April 20, 2021

The perfume was not in its original package which makes me feel like it's an imitation perfume. Not happy at all

Date of experience: April 20, 2021
Florida
1 review
0 helpful votes
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Perfume
April 20, 2021

Good. Always order from this site. Quick and easy. Always in stock

Date of experience: April 20, 2021
Massachusetts
2 reviews
0 helpful votes
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Perfumes
April 20, 2021
Updated review

Great prices prompt customer service. On time delivery. Will continue to shop.

Date of experience: April 20, 2021

Great prices prompt customer service
August 6, 2020
Previous review

Great prices prompt customer service

Date of experience: August 5, 2020
California
1 review
0 helpful votes
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Quick and Authentic
April 20, 2021

I didn't expect to receive the perfume faster than I imagined. Also the quality blew my expectations out of the ‘water'

Date of experience: April 20, 2021
California
2 reviews
0 helpful votes
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Perfume fav.
April 20, 2021

Had fast service. Did not like the last bottle I bought and it was the more money.!

Date of experience: April 20, 2021
South Carolina
3 reviews
0 helpful votes
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Great products
April 20, 2021

Very good selection of perfumes & good customer service.

Date of experience: April 20, 2021
Mississippi
1 review
0 helpful votes
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Awesome
April 20, 2021

Awesome quick professionally packed and it was exactly the scents I ordered

Date of experience: April 19, 2021
Missouri
1 review
0 helpful votes
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Order to delivery was great. About 8 to 10 days. I ordered on APRIL 12th and they were delivered 8-9 days later.

Date of experience: April 19, 2021
Wisconsin
1 review
0 helpful votes
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AWESOME!
April 20, 2021
Updated review

Huge bottle for a great price!
Easy shopping site.
Found what I wanted right away.

Date of experience: April 19, 2021

Very easy to find product
April 12, 2021
Previous review

Very easy to find product

Date of experience: April 12, 2021
North Carolina
1 review
0 helpful votes
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All time favorite place
April 20, 2021
Updated review

I love this place always very satisfied with all my orders

Date of experience: April 19, 2021

I love this place
April 12, 2021
Previous review

I love this place

Date of experience: April 11, 2021
Texas
2 reviews
0 helpful votes
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Modern Muse
April 20, 2021

Delivery was super fast and the product is top notch

Date of experience: April 19, 2021
Florida
1 review
0 helpful votes
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Cologne they sell is all fake and not original. They are water down scams. I would not recommend buying anything from this company!

Date of experience: April 19, 2021
Washington
1 review
0 helpful votes
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I'm very happy and pleased with my purchase. I highly recommend to all my family and friends.

Date of experience: April 19, 2021
Illinois
1 review
0 helpful votes
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Exactly
April 20, 2021

You had the smells I wanted. I got just exactly what I ordered. Thank you.

Date of experience: April 19, 2021
Massachusetts
1 review
0 helpful votes
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Satisfaction guaranteed.
April 19, 2021
Updated review

Quick and easy. Plus I always prefer to pay with Paypal.

Date of experience: April 19, 2021

Quick and easy
December 27, 2020
Previous review

Quick and easy. Plus I always prefer to pay with Paypal.

Date of experience: December 27, 2020
Minnesota
1 review
0 helpful votes
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I love perfume.com
April 19, 2021
Updated review

So far everything was as expected. I have been very happy

Date of experience: April 19, 2021

So far everything was as expected
April 9, 2021
Previous review

So far everything was as expected. I have been very happy

Date of experience: April 9, 2021
South Carolina
1 review
0 helpful votes
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Changes are not always for the best
April 19, 2021
Updated review

I will use the product and like it. However it seems that not just the bottle changed. Seems that the perfume is a little weaker than what it used to be. Wish I could get what I used to buy.

Date of experience: April 19, 2021

Thank you!
April 12, 2021
Previous review

Thank you!

Date of experience: April 12, 2021
New Jersey
1 review
0 helpful votes
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Except for disappointment with the price, experience was OK, although communication on
The above subject was very difficult, so I just gave up trying.

Date of experience: April 19, 2021
Illinois
1 review
0 helpful votes
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In love
April 19, 2021

I was looking for this perfume for a long time and guess what i found it thank you

Date of experience: April 19, 2021
Arizona
2 reviews
0 helpful votes
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Great service
April 19, 2021

My package came perfectly and quick. I love this perfume.

Date of experience: April 19, 2021