On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.
Perfume.com Reviews Summary
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I'm pleased with my purchases and it was delivery fastest than I thought it would be. Will order again
I received my perfume order, however, the vial was 1/2 empty upon arrival! It appears that it spilled, as the card it was attached to is stained. Please resend.
Will definitely purchase. Again. Love the smell and quality. I got Versace Dylan blue this time and plan on some Burberry next rime! Thank u
Perfect came on time and was exactly what I wanted
Recieved it in a timely manner... the packaging was great and I love the scent. Will most definitely be a return customer. Thank you and keep up the good work
This stuff smells like your man should have a million dollars in his pocket. It's a wonderful scent, and everything arrived timely.
I find this a good experience and will be using perfume. Com in the near future
I find this a good experience and will be using perfume. Com in the near future
The perfumes were genuine and smelled just as I remembered them. The prices were very reasonable plus I got discounts.
I'm typically always happy with the products from perfume.com but this time I received the smallest bottle that I've ever gotten for a bigger price. Still love the product, just not sure that I'll do it again for that price if the bottle isn't bigger
I am so satisfied and comfortable with the best service
Please maintain a good customer service as it is
I love my perfume that. I got last time thank you and I will buy again and tell my friends to
I love my perfume that. I got last time thank you
Do not order! Scam! I've been waiting 4+ months and have yet to get my items, refund or a response!
Love those fragrances. Love the prices too. Will continue to order more.
EL
Came in really fast and I exactly what I was looking for!
Good price I recommend this website I love it thank you so much
My samples size bottles came quick and packaged in their cute little packages. They smell delightful!
Excellent. Easy. They are a great company to order from. A little higher but the convenience is worth it.
I love perfume.com, I would like to choose my next monthly scents.
I love perfume.com, I would like to choose my next monthly scents.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members