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Perfume.com

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.


perfume.com
Founded in 2003
sarasota, fl, United States
+138
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Perfume.com Reviews Summary

The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
699
value
3,482
shipping
3,527
quality
8,303
This company responds to reviews on average within 1 day

Instant Feedback

133,322 reviews

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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Gucci
April 26, 2021

The said perfume spray is light and not the smell I was looking for other than that it's great.

Date of experience: April 26, 2021
Arizona
1 review
0 helpful votes
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Thank you perfume.com
April 26, 2021

I got exactly what i ordered. And got it fast too! Thank you perfume.com

Date of experience: April 26, 2021
Texas
1 review
0 helpful votes
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Satisfied Customer
April 26, 2021
Updated review

Easy not a problem to order with ease. Will recommend to family and friends

Date of experience: April 26, 2021

Easy not a problem to order with ease
April 19, 2021
Previous review

Easy not a problem to order with ease. Will recommend to family and friends

Date of experience: April 19, 2021
New York
1 review
0 helpful votes
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Sun Moon and Stars
April 26, 2021

Perfume.com followed up on my request and informed me when it became available. Purchase order process went smoothly without issues. Goods arrived shortly after the order was made.

Date of experience: April 26, 2021
Florida
1 review
0 helpful votes
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Satisfied
April 26, 2021

Thank you for your quick delivery of my order! Hopefully you'll get the realm in soon.im on the waiting list

Date of experience: April 26, 2021
Canada
1 review
0 helpful votes
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Great as always
May 26, 2021

Great experience as always, super fast and dependable

Date of experience: April 26, 2021
Colorado
1 review
0 helpful votes
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Great prices
April 26, 2021

Not only did I get my perfume superfast, but at a great price.
The cherry on top was when I saw in my package it was addressed to the Amazing Charo.
Love it!

Date of experience: April 26, 2021
California
1 review
0 helpful votes
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Easy findExcellent pay options
April 26, 2021
Updated review

Easy find, easy order
Item pictured for exact choosing of sizes available
Excellent pay options
No hassle

Date of experience: April 26, 2021

Easy findExcellent pay options
April 19, 2021
Previous review

Easy find
Excellent pay options

Date of experience: April 19, 2021
New York
1 review
0 helpful votes
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I ordered 3 bottles of perfume not knowing they were samples on the boxes it strictly says do not sell

Date of experience: April 26, 2021
Idaho
1 review
0 helpful votes
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I am very pleased with all! Since the pandemic became "our world" I'm pleased that my order was taken, processed and sent in a timely manner. I'm not much of an on-line shopper so this experience was a nice surprise. Thanks and Best Wishes for a successful future.

Date of experience: April 26, 2021
Georgia
1 review
0 helpful votes
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Perfume.com
April 26, 2021

Very easy to order. Received order very quickly. Love La ve est belle.

Date of experience: April 26, 2021
Illinois
1 review
0 helpful votes
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Great
April 26, 2021
Updated review

Fast service quick shipping love this perfume this is the only site that is reasonable price and great quick service

Date of experience: April 26, 2021

Fast service quick shipping
April 17, 2021
Previous review

Fast service quick shipping

Date of experience: April 16, 2021
Texas
1 review
0 helpful votes
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Service
April 26, 2021

Excellent service and arrived speedily and I am delighted to find the perfume as I love it

Date of experience: April 26, 2021
Arizona
1 review
0 helpful votes
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Good job
April 26, 2021

I received my order I have no complaints. Came on time

Date of experience: April 26, 2021
Texas
1 review
0 helpful votes
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English Leather Men's cologne.
April 26, 2021
Updated review

It's a great smelling cologne which is really hard to get nowadays.

Date of experience: April 26, 2021

Really fantastic
March 22, 2021
Previous review

Really fantastic.

Date of experience: March 22, 2021
Florida
1 review
0 helpful votes
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Quality Service, great prices
April 26, 2021

Perfume.com has a great variety of my favorite fragrances and the orders arrive within days.
My new favorite shopping center for fragrances for me and my husband

Date of experience: April 26, 2021
Pennsylvania
1 review
0 helpful votes
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Very Happy!
April 26, 2021
Updated review

Extremely impressed! Great price and my product arrived so fast! Will definitely be back!

Date of experience: April 26, 2021

So far, everything was great!
April 19, 2021
Previous review

So far, everything was great! Just waiting for shipping experience etc.

Date of experience: April 19, 2021
Pennsylvania
1 review
0 helpful votes
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Lovely perfume
April 26, 2021

I loved the scent and careful packaging. Very quick delivery, too.

Date of experience: April 26, 2021
Alabama
1 review
0 helpful votes
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Oscar De La Renta Purchase
May 26, 2021

I bought the perfume knowing it would be unboxed. However, I didn't know it would not have a lid (cap).

Date of experience: April 26, 2021
Texas
2 reviews
1 helpful vote
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Still Great
April 26, 2021

I use to shop her years ago. But, for the name. Then the site appeared in my email and it was history. I love perfume. Everyone knows me from always smelling good. The prices are still affordable like I remember. There are tons of fragrances to choose from. I love this site and will be placing another order in June.

Date of experience: April 26, 2021