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Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Excellent choice, good quality products, fast delivery.
Excellent choice, good quality products.
Shoppers looking at the big national stores for higher priced colognes should stop & go to Purfume.com!
Very quick came on time I was very satisfied. They also keep me updated
Super easy to order and you just can't beat the prices.
Super easy to order and you just can't beat the prices.
Love love will do again. Excellent service. Always professional
Arrived quick! Nice scent with cute packaging can't wait for next months perfume.
I have bought a lot of cologne from this site. However, this last time I bought my cologne I never received it. I have been a true customer and I was told that I have to file a claim with usps and that there was nothing on your end that can be done to take care of my item never being delivered. I paid for the item but never received it. Something should have been done on your end to take care of your customers who have supported this site.
So I ordered a few small ones so I'm not stuck with a huge bottle that I don't like. I'm very pleased definitely gonna continue but small ones and invest in the normal bottles and brands that smell wonderfully magnificent! Super excited and happy!
Excellent experience. Arrive early. High cost. Too expensive
I received it very very fast from the ordering time.
I can always find the perfume I am looking for and the prices are not bad and even cheaper than some stores that you have to ask a store employee to get out the security care to get for you in order to purchase it.
I can always find the perfume I am looking for and the prices are not bad and even cheaper than some stores that you have to ask a store employee to get out the security care to get for you in order to purchase it.
Perfume is a fake and not a good one either. Stay clear of this site! There is no way to get ahold of the company either!
My perfume was delivered fast and well packaged, I even got the choice to pick it up at my nearest UPS if I was gonna be unavailable at home.
Easy, no pressure, you can find anything here! Easy no pressure, you can find anything here!
Easy, no pressure, you can find anything here!
Can't go through a list of perfumes or search perfumes for queue list.
I read perfume descriptions snd made my choice. Two were disasters. May I return and try for one fragrance I know. It is awful trying to rely on a description of scent!
Always find what I want at a very reasonable price! Ships very fast!
Always find what I want a a very reasonable!
Answer: Perfumes are authentic! I just got them and they are amazing!
Answer: They are the same absolutely the real deal otherwise they would be in trouble
Answer: I don't know, but it's a great place to buy quality perfumes at a good price!
Answer: Hello Lurita, Thank you for reaching out to Perfume.com! In order to place an order with us, please follow the below steps: Access our website www.perfume.com Browse our items and click "Add to Cart" on the desired fragrance(s) When you are done, click "Proceed to Checkout" Add shipping details, select shipping preferences and payment methods Click "Place Order" Once your order ships from our warehouse, we will email you the tracking details so you can track your package. 😊 If you have any further questions, please let me know. Happy shopping!
Answer: Hi Sherry G.! Thanks so much for your question and for being here with us! If you're looking for really good deals on the fragrances you love, you can visit Perfume.com and enroll in the promotional mailing list. By signing up you'll receive the latest promotions and discounts straight to your inbox so you never miss a great offer 💫 We hope this helps you score amazing deals on your favorite scents!
Answer: Hi Abbie! Thank you for sharing this with us. We understand how frustrating it can be when an account or order date is hard to locate, especially when you recently joined. To allow us to look into this further and assist you properly, please reach out to our support team at [email protected]. They will be happy to review your account details and help clarify the joining date or any related concerns with Perfume.com 📦 We appreciate you taking the time to reach out and look forward to assisting you!
Answer: Hi Keri! Thank you for your feedback! We see that your order was shipped on 12/18 and is currently in transit with USPS 🚚. Tracking information was sent to your email. If you have any further questions or need assistance, please feel free to contact us at [email protected]. We truly appreciate your support and look forward to serving you again!
Answer: Hello Angela, Thank you for reaching out to us! In order to get more information on the status of your order, please contact us via email at [email protected] so we can assist you. Have a wonderful day and Happy Holidays!
Answer: Hello Sara, Thank you for reaching out to Perfume.com! Please email us directly at [email protected] for us to be able assist you with correcting the address. We'll be happy to update it for you, as long as your order has not yet shipped. We look forward to resolving this for you quickly!

