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Perfume.com

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.


perfume.com
Founded in 2003
sarasota, fl, United States
+138
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Perfume.com Reviews Summary

The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
699
value
3,482
shipping
3,527
quality
8,303
This company responds to reviews on average within 1 day

Instant Feedback

133,322 reviews

We monitor reviews for authenticity

New York
2 reviews
0 helpful votes
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Always a fabulous experience!
May 25, 2021

Always a fabulous experience! The website easy to navigate! Best prices! My husband and sons love Rochas! A delicious scent! I just bought 4 for the family!

Date of experience: May 25, 2021
Georgia
1 review
0 helpful votes
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Got it
May 25, 2021

Had no problem getting the order faster then I thought. Got the brand I like just not the one I perfer

Date of experience: May 25, 2021
Virginia
1 review
0 helpful votes
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First time, great! I would definitely use this site again and will recommend it to my friends

Date of experience: May 25, 2021

First time
May 17, 2021
Previous review

First time

Date of experience: May 17, 2021
North Carolina
1 review
0 helpful votes
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Best perfumes
May 25, 2021
Updated review

My experience was easy, good, fast and convenient. I didn't have to wait in a line to get it.

Date of experience: May 25, 2021

My experience was easy, good, fast and convenient
May 18, 2021
Previous review

My experience was easy, good, fast and convenient. I didn't have to wait in a line to get it.

Date of experience: May 17, 2021
Florida
1 review
0 helpful votes
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I am fine with the order
May 25, 2021

It was ok i do wish that was a way to track the order as soon as you place it but all is good!

Date of experience: May 25, 2021
Wisconsin
1 review
0 helpful votes
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Fast Shipping
May 25, 2021
Updated review

Received the product quickly and at a great price, very happy with this company.

Date of experience: May 25, 2021

Great design
May 18, 2021
Previous review

Great design

Date of experience: May 18, 2021
Illinois
1 review
0 helpful votes
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Light blue
May 24, 2021
Updated review

I love the price! So reasonable! And there's free shipping on orders over 35

Date of experience: May 24, 2021

I love the price!
April 29, 2021
Previous review

I love the price! So reasonable!

Date of experience: April 28, 2021
Oregon
1 review
0 helpful votes
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Order was precise and delivered in a timely manner.
May 24, 2021
Updated review

My only issue was the delivery was placed in the front yard actually
10 feet from a covered, secure porch.

Date of experience: May 24, 2021

Seems easy
May 16, 2021
Previous review

Seems easy

Date of experience: May 16, 2021
Tennessee
1 review
0 helpful votes
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Damaged product/No response
June 23, 2021

My product arrived damaged. I submitted a damage report and I have had no response.

Date of experience: May 24, 2021
Louisiana
1 review
0 helpful votes
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Great! Wish you had the 5 oz. Passion Powder! I have been using these products over 35 years!

Date of experience: May 24, 2021

Great!
May 16, 2021
Previous review

Great! Wish you had the 5 oz. Passion Powder! I have been using these products over 35 years!

Date of experience: May 16, 2021
Minnesota
1 review
0 helpful votes
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Great
May 24, 2021

Excellent service and fast delivery, I got my package less than two weeks after ordering

Date of experience: May 24, 2021
Florida
1 review
0 helpful votes
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Very happy
May 24, 2021
Updated review

Easy and fast. Appreciate the coupon. Will shop again.

Date of experience: May 24, 2021

Easy and fast
May 14, 2021
Previous review

Easy and fast. Appreciate the coupon. Will shop again.

Date of experience: May 13, 2021
Florida
1 review
0 helpful votes
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My perfume place of choice
May 24, 2021
Updated review

Perfume.com never lets me down. The site is great to navigate. Prices are excellent

Date of experience: May 24, 2021

Perfume.com never lets me down
May 16, 2021
Previous review

Perfume.com never lets me down. The site is great to navigate. Prices are excellent

Date of experience: May 16, 2021
South Africa
1 review
0 helpful votes
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I didn't expect such a fast delivery. Products are well packaged and of good quality. Will order more again

Date of experience: May 23, 2021
South Carolina
2 reviews
0 helpful votes
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Love my Windsong.
May 24, 2021

I was so happy to find the Windsong powder and body spray. It was very easy to find what I wanted on the website.

Date of experience: May 23, 2021
Pennsylvania
1 review
0 helpful votes
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Was delivered promptly and is exactly what I ordered (Juliet has a gun Perfume) smells great, and they sent me a 20% off my next order coupon. Would order again.

Date of experience: May 23, 2021
New Jersey
1 review
0 helpful votes
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Teri
May 24, 2021
Updated review

Pleasantly surprised what I was looking for was available and for the right price with free shipping!

Date of experience: May 23, 2021

Pleasantly surprised what I was looking for was available...
May 16, 2021
Previous review

Pleasantly surprised what I was looking for was available and for the right price with free shipping!

Date of experience: May 16, 2021
Minnesota
1 review
0 helpful votes
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Great job I'm in for life
May 23, 2021
Updated review

Great one much love to you guys want to do it again soon

Date of experience: May 23, 2021

Good so far
May 16, 2021
Previous review

Good so far

Date of experience: May 16, 2021
California
1 review
0 helpful votes
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Recieved
May 23, 2021
Updated review

Quick and easy. Hope i get a good scent not a old lady scent.

Date of experience: May 23, 2021

Quick and easy
May 16, 2021
Previous review

Quick and easy. Hope i get a good scent not a old lady scent.

Date of experience: May 15, 2021
Florida
1 review
0 helpful votes
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My first time using this site. Overly satisfied. Delivery was fast.

Date of experience: May 23, 2021