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Perfume.com

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.


perfume.com
Founded in 2003
sarasota, fl, United States
+138
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Perfume.com Reviews Summary

The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
699
value
3,482
shipping
3,527
quality
8,303
This company responds to reviews on average within 1 day

Instant Feedback

133,322 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Stunned-Surprised
May 26, 2021

I've become skeptical with online, because Items received tend to be NOTHING as described, and Nothing like photo, or takes 8 weeks to receive, and nothing but excuses when you finally get someone to answer phone or emails. This was totally the opposite, order arrived in 3 days, looked like photo, smells AMAZING and masculine, totally pleased.

Date of experience: May 25, 2021
Michigan
3 reviews
0 helpful votes
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Pretty Bottle
May 26, 2021

Eau de Fleurs de Cedrat is a fresh lemony scent. Just wish it lasts longer. Pretty bottle, cooling spray.

Date of experience: May 25, 2021
Illinois
1 review
0 helpful votes
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Great perfume
May 26, 2021
Updated review

Great brands at a great price. Have always loved Happy and the price was amazing. Will be ordering from you again and again.

Date of experience: May 25, 2021

Great brands at a great price
May 18, 2021
Previous review

Great brands at a great price

Date of experience: May 18, 2021
Florida
3 reviews
0 helpful votes
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Great prices
May 26, 2021

Loved the products and prices. The quality of the perfume was original as I used to wear them.

Date of experience: May 25, 2021
Connecticut
3 reviews
0 helpful votes
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Large Selection
May 26, 2021

I love all the choices of fragrances that are available.

Date of experience: May 25, 2021
Indiana
2 reviews
0 helpful votes
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I'm pleased with the prices. Could ask for anything more.

Date of experience: May 25, 2021

I'm pleased with the prices
May 19, 2021
Previous review

I'm pleased with the prices.

Date of experience: May 18, 2021
California
1 review
0 helpful votes
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Not your problem!
June 25, 2021

It's not your problem, but the perfume does not smell like it should be.

Date of experience: May 25, 2021
South Carolina
1 review
0 helpful votes
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Great experience
May 25, 2021
Updated review

So far, so good. Easy to locate product, apply coupon, and pay.

Date of experience: May 25, 2021

So far, so good
May 18, 2021
Previous review

So far, so good. Easy to locate product, apply coupon, and pay.

Date of experience: May 18, 2021
Massachusetts
3 reviews
0 helpful votes
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Pretty fragrant
May 25, 2021

I love the scent! It's a fragrance I've had in the past so I knew what I was getting.

Date of experience: May 25, 2021
South Carolina
2 reviews
0 helpful votes
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Quick service
May 25, 2021

Exactly what I ordered and very pleased it came so fast.

Date of experience: May 25, 2021
Texas
1 review
0 helpful votes
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Wrong product
June 24, 2021

Sent the wrong product, I ordered perfume not body cream.

Date of experience: May 25, 2021
Missouri
1 review
0 helpful votes
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Juliette has a gun
May 25, 2021

Found my perfume I was looking for and it was the best price I had seen yet

Date of experience: May 25, 2021
Texas
1 review
0 helpful votes
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Okay
June 24, 2021

The products were okay... but I think one might have been old.

Date of experience: May 25, 2021
California
1 review
0 helpful votes
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Nice selection
May 25, 2021

Arrives nicely packaged and on time.
I am pleased with the selection and found my favorite perfume from France. Very happy.

Date of experience: May 25, 2021
District of Columbia
1 review
0 helpful votes
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Great
May 25, 2021
Updated review

Have been using this web page for several years. Always easy to find what I want

Date of experience: May 25, 2021

Have been using this web page for several years
May 15, 2021
Previous review

Have been using this web page for several years. Always easy to find what I want

Date of experience: May 15, 2021
Nevada
1 review
0 helpful votes
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Very satisfied
May 25, 2021

Reasonable prices and fast shipping. Will make purchases again in the future

Date of experience: May 25, 2021
North Carolina
1 review
0 helpful votes
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Smel good
May 25, 2021
Updated review

Great experience! Delivery was quick and the cologne is awesome

Date of experience: May 25, 2021

Great experience
May 17, 2021
Previous review

Great experience

Date of experience: May 17, 2021
Massachusetts
1 review
0 helpful votes
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Excelente
May 25, 2021

Excelente servicio recomendado tienen buen precio y una gran variedad

Date of experience: May 25, 2021
Florida
1 review
0 helpful votes
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Sunny gal
May 25, 2021

Wonderful shopping experience and easy to navigate.

Date of experience: May 25, 2021
New Hampshire
2 reviews
0 helpful votes
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Amazing!
May 25, 2021
Updated review

Love this website so much & all the amazing perfumes for a great price!

Date of experience: May 25, 2021

Love this website so much & all the amazing perfumes...
May 17, 2021
Previous review

Love this website so much & all the amazing perfumes for a great price!

Date of experience: May 17, 2021