Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Perfume.com

Perfume.com

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.


perfume.com
Founded in 2003
sarasota, fl, United States
+138
See all photos
How would you rate Perfume.com?
grey stargrey stargrey stargrey stargrey star

Perfume.com Reviews Summary

The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
699
value
3,482
shipping
3,527
quality
8,303
This company responds to reviews on average within 1 day

Instant Feedback

133,322 reviews

We monitor reviews for authenticity

New York
2 reviews
0 helpful votes
Follow Nora Z.
Unfollow Nora Z.
Share Review
Report Review

Great site for Fragrances!
May 27, 2021

I have been using this site for quite a few years!

Date of experience: May 26, 2021
Nebraska
3 reviews
0 helpful votes
Follow Tiffany C.
Unfollow Tiffany C.
Share Review
Report Review

As sexy as its name and reputation
May 27, 2021
Updated review

The Mercedes Benz perfume is shockingly a floral scent perfume. The scent lasts at least 4 hours, it is light and sexy. It definitely represents what Mercedes Benz is classy, sexy, prestigious and overall elite. The bottle that it comes in is cute with the Mercedes Benz symbol on it and I just love it.

Im glad I took the chance on the perfume, I never heard about it, I just scrolled down the different selections and ran across it and figured I take a chance. I'm glad I did, I love this scent.

Date of experience: May 26, 2021

As sexy as its name and reputation
May 27, 2021
Previous review

The Mercedes Benz perfume is shockingly a floral scent perfume. The scent lasts at least 4 hours, it is light and sexy. It definitely represents what Mercedes Benz is classy, sexy, prestigious and overall elite. The bottle that it comes in is cute with the Mercedes Benz symbol on it and I just love it.

Im glad I took the chance on the perfume, I never heard about it, I just scrolled down the different selections and ran across it and figured I take a chance. I'm glad I did, I love this scent.

Date of experience: May 26, 2021

Love the selections
May 19, 2021
Previous review

Love the selections

Date of experience: May 19, 2021
California
1 review
0 helpful votes
Follow Demetrius Q.
Unfollow Demetrius Q.
Share Review
Report Review

Great job!
May 27, 2021
Updated review

Seems easy to place my order. Hopefully, this coupon applies.

Date of experience: May 26, 2021

Seems easy to place my order
May 19, 2021
Previous review

Seems easy to place my order. Hopefully, this coupon applies.

Date of experience: May 19, 2021
Florida
1 review
0 helpful votes
Follow Brunilda B.
Unfollow Brunilda B.
Share Review
Report Review

I love it! Great price and it came sooner that expected

Date of experience: May 26, 2021

I love it!
February 11, 2021
Previous review

I love it! Great price and it came sooner that expected

Date of experience: February 11, 2021

I love the prices
July 5, 2020
Previous review

I love the prices.

Date of experience: July 4, 2020
Maryland
2 reviews
0 helpful votes
Follow Marcia A.
Unfollow Marcia A.
Share Review
Report Review

Great perfume. Great prices
May 26, 2021
Updated review

Easy to order. Great prices. Received in a timely manner.

Date of experience: May 26, 2021

Easy to order
May 19, 2021
Previous review

Easy to order. Great prices.

Date of experience: May 19, 2021
Washington
1 review
0 helpful votes
Follow Cynthia T.
Unfollow Cynthia T.
Share Review
Report Review

Love the fragrance
May 26, 2021
Updated review

It was easy to select products. Now waiting on items to be shipped.

Date of experience: May 26, 2021

It was easy to select products
May 19, 2021
Previous review

It was easy to select products. Now waiting on items to be shipped.

Date of experience: May 19, 2021
Utah
2 reviews
0 helpful votes
Follow Sandra E.
Unfollow Sandra E.
Share Review
Report Review

Love Jicky
May 26, 2021

Excellent fragrance, as described (was a tester). Well packaged, quick shipping, very pleased, will purchase again.

Date of experience: May 26, 2021
Virginia
1 review
0 helpful votes
Follow Nicole A.
Unfollow Nicole A.
Share Review
Report Review

Priced fairg
May 26, 2021

Good everything went fine from ordering to shipping

Date of experience: May 26, 2021
California
1 review
0 helpful votes
Follow Christine I.
Unfollow Christine I.
Share Review
Report Review

Love my perfume!
May 26, 2021
Updated review

Great! No issues. I would definitely buy again. I was very happy with my purchase I don't have any issues to report. And I have a great perfume that I love and enjoy at a great price too!

Date of experience: May 26, 2021

Great!
May 19, 2021
Previous review

Great! No issues.

Date of experience: May 19, 2021
Texas
1 review
0 helpful votes
Follow Debra K.
Unfollow Debra K.
Share Review
Report Review

Never have had a problem.
May 26, 2021
Updated review

Great, have no problems. Will order again. Thanks.

Date of experience: May 26, 2021

Great, have no problems
December 17, 2020
Previous review

Great, have no problems.

Date of experience: December 17, 2020
California
1 review
0 helpful votes
Follow Mercedes V.
Unfollow Mercedes V.
Share Review
Report Review

Jimmy choo illicit
May 26, 2021

Amazing, came very fast and as expected the fragrance was just what I wanted

Date of experience: May 26, 2021
North Carolina
1 review
0 helpful votes
Follow stephen K.
Unfollow stephen K.
Share Review
Report Review

Satisfied with what I ordered but.
May 26, 2021
Updated review

Everything was easy to search and find. Its nice to have size options with some selections. Unfortunately the specific scent I was searching for was sold out and there is nothing in place that I could see that would direct or suggest to me a simular scent that I could buy if the scent im seeking is not available.

Date of experience: May 26, 2021

Everything was easy to search and find
May 19, 2021
Previous review

Everything was easy to search and find. Its nice to have size options with some selections. Unfortunately the specific scent I was searching for was sold out and there is nothing in place that I could see that would direct or suggest to me a simular scent that I could buy if the scent im seeking is not available.

Date of experience: May 19, 2021
Michigan
1 review
0 helpful votes
Follow Kimberly V.
Unfollow Kimberly V.
Share Review
Report Review

Wonderful
May 26, 2021

Io love my delivery and product and look forward to a new one each month

Date of experience: May 26, 2021
Virginia
1 review
0 helpful votes
Follow Tamara G.
Unfollow Tamara G.
Share Review
Report Review

Good products at a good price
May 26, 2021
Updated review

Shopping was easy--and the prices are good. Would recommend!

Date of experience: May 26, 2021

Shopping was easy--and the prices are good
May 8, 2021
Previous review

Shopping was easy--and the prices are good. Would recommend!

Date of experience: May 7, 2021
California
1 review
0 helpful votes
Follow Autumn E.
Unfollow Autumn E.
Share Review
Report Review

I love this company!
May 26, 2021

It was super easy to find and choose what I wanted and it arrived on time and well protected. I will definitely be buying from her again because the prices are really good.

Date of experience: May 26, 2021
Pennsylvania
2 reviews
0 helpful votes
Follow Ryan N.
Unfollow Ryan N.
Share Review
Report Review

Quick delivery and great value
May 26, 2021
Updated review

The app is easy to use, they offer great prices and quick delivery.

Date of experience: May 26, 2021

Easy and money saver
May 19, 2021
Previous review

Easy and money saver.

Date of experience: May 19, 2021
Iowa
1 review
0 helpful votes
Follow Jean E.
Unfollow Jean E.
Share Review
Report Review

Perfume
May 26, 2021

I got what ordered. They were all favorite scents. I used to wear cool water years ago and my aunt had moonlight. I really like a light fresh scent.

Date of experience: May 26, 2021
New York
1 review
0 helpful votes
Follow Elizabeth K.
Unfollow Elizabeth K.
Share Review
Report Review

Cologne v. perfume
May 26, 2021

I'm not so sure the cologne is worth the price. It does not last.

Received product very quickly so the delivery system is superior. Not sure i made the right choice in ordering cologne v. perfume.

Date of experience: May 26, 2021
Texas
1 review
0 helpful votes
Follow Elizabeth Y.
Unfollow Elizabeth Y.
Share Review
Report Review

Perfumes I cannot find in my area.
May 26, 2021
Updated review

I found perfume that I could not find in stores and a great prices.

Date of experience: May 26, 2021

I found perfume that I could not find in stores and...
May 19, 2021
Previous review

I found perfume that I could not find in stores and a great prices.

Date of experience: May 19, 2021
Idaho
1 review
0 helpful votes
Follow Holli C.
Unfollow Holli C.
Share Review
Report Review

So far so good... I will probably order again by the end of the year

Date of experience: May 26, 2021

So far so good
May 19, 2021
Previous review

So far so good

Date of experience: May 18, 2021