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Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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My overall experience was great, fast and easy!
I am very happy with my purchase!
Great no problems! Highly recommend! Great customer service! Very happy.
Great service and price, quick delivery. Will use again
Only problem. Your site doesn't work real smooth. It acted like it wasn't completing the order. No email stating an order was placed so we placed it again. You sent two orders. No prob we will use both. Just frustrating.
Great reliable website with a wide range of excellent quality products available! Found exactly what I was looking for at a reasonable price and shipped within a reasonable time period,
Fast shipping but I was told my item was out of stock and was given a discount for another item and ended up receiving both at the same time. I felt pushed into buying more
Great experience with distributor. Saw ad on Facebook and figured I'd give you a try. Will purchase from you again when needed
Quick, easy, great price, Quick, easy, great price, Quick, easy, great price, Quick, easy, great price
Great! Everything is perfect!
I'm so happy that I'm able to buy Estée Lauder Private Collection!
Fast, Easy & Safe Didn't take long at all & it was right on my door step
Great! Great prices! Had my perfume I normally wear & have for years & it was cheaper than what I normally pay for it & I could order it, so much easier!
So excited that the bottles were bigger then I thought! Such great prices.
I have always had a great experience with Perfume.com
Great price, good discount, fast delivery, and availability of product.
Answer: Perfumes are authentic! I just got them and they are amazing!
Answer: They are the same absolutely the real deal otherwise they would be in trouble
Answer: I don't know, but it's a great place to buy quality perfumes at a good price!
Answer: Hello Lurita, Thank you for reaching out to Perfume.com! In order to place an order with us, please follow the below steps: Access our website www.perfume.com Browse our items and click "Add to Cart" on the desired fragrance(s) When you are done, click "Proceed to Checkout" Add shipping details, select shipping preferences and payment methods Click "Place Order" Once your order ships from our warehouse, we will email you the tracking details so you can track your package. 😊 If you have any further questions, please let me know. Happy shopping!
Answer: Hi Sherry G.! Thanks so much for your question and for being here with us! If you're looking for really good deals on the fragrances you love, you can visit Perfume.com and enroll in the promotional mailing list. By signing up you'll receive the latest promotions and discounts straight to your inbox so you never miss a great offer 💫 We hope this helps you score amazing deals on your favorite scents!
Answer: Hi Abbie! Thank you for sharing this with us. We understand how frustrating it can be when an account or order date is hard to locate, especially when you recently joined. To allow us to look into this further and assist you properly, please reach out to our support team at [email protected]. They will be happy to review your account details and help clarify the joining date or any related concerns with Perfume.com 📦 We appreciate you taking the time to reach out and look forward to assisting you!
Answer: Hi Keri! Thank you for your feedback! We see that your order was shipped on 12/18 and is currently in transit with USPS 🚚. Tracking information was sent to your email. If you have any further questions or need assistance, please feel free to contact us at [email protected]. We truly appreciate your support and look forward to serving you again!
Answer: Hello Angela, Thank you for reaching out to us! In order to get more information on the status of your order, please contact us via email at [email protected] so we can assist you. Have a wonderful day and Happy Holidays!
Answer: Hello Sara, Thank you for reaching out to Perfume.com! Please email us directly at [email protected] for us to be able assist you with correcting the address. We'll be happy to update it for you, as long as your order has not yet shipped. We look forward to resolving this for you quickly!

