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Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I'm so happy that I was able to find my favorite perfume. And it was shipped and to me super quick.
Very Easy To order and find the perfume
My order arrived beaten up by the USPS. The top was snapped off of the cologne bottle and the box was soaked. I contacted Perfume.com and they quickly shipped out a replacement!
The products are very good, the aromas are excellent
This is a website I will most definitely be ordering from again the selection to choose from is abundant
Very cool site! Will always shop here when I need to get more of body sprays
Very cool site! Will always shop here when I need to get more of body sprays
Everything come in a very quick manner and is incredible! Thank you.
Great Site, was able to find what I needed! Great Price, Genuine Product, Fast Shipping! Love The Perfume Bottle!
Great Site was able to find what I needed.
I had worn this perfume for years... and they stopped making it... i was thrilled to find it again... i ordered it and before i knew it it was in my mailbox... thanks
Great selection and prices! Had everything I was looking for
No complaints. Product was received in a timely fashion and in satisfactory condition
Quick, Fast, exactly what i expected at a good price.
Really easy,, really easy really easy really easy there is nothing more to say
I found fragrances that I love and haven't seen in years at good prices. Thank you!
I found fragrances that I love and haven't seen in years at good prices. Thank you!
It is Easy to order and easy to navigate through the website.
The experience was great, just out of the item I wanted. All the items are great.
The experience was great, just out of the item I wanted.
Answer: Perfumes are authentic! I just got them and they are amazing!
Answer: They are the same absolutely the real deal otherwise they would be in trouble
Answer: I don't know, but it's a great place to buy quality perfumes at a good price!
Answer: Hello Lurita, Thank you for reaching out to Perfume.com! In order to place an order with us, please follow the below steps: Access our website www.perfume.com Browse our items and click "Add to Cart" on the desired fragrance(s) When you are done, click "Proceed to Checkout" Add shipping details, select shipping preferences and payment methods Click "Place Order" Once your order ships from our warehouse, we will email you the tracking details so you can track your package. 😊 If you have any further questions, please let me know. Happy shopping!
Answer: Hi Sherry G.! Thanks so much for your question and for being here with us! If you're looking for really good deals on the fragrances you love, you can visit Perfume.com and enroll in the promotional mailing list. By signing up you'll receive the latest promotions and discounts straight to your inbox so you never miss a great offer 💫 We hope this helps you score amazing deals on your favorite scents!
Answer: Hi Abbie! Thank you for sharing this with us. We understand how frustrating it can be when an account or order date is hard to locate, especially when you recently joined. To allow us to look into this further and assist you properly, please reach out to our support team at [email protected]. They will be happy to review your account details and help clarify the joining date or any related concerns with Perfume.com 📦 We appreciate you taking the time to reach out and look forward to assisting you!
Answer: Hi Keri! Thank you for your feedback! We see that your order was shipped on 12/18 and is currently in transit with USPS 🚚. Tracking information was sent to your email. If you have any further questions or need assistance, please feel free to contact us at [email protected]. We truly appreciate your support and look forward to serving you again!
Answer: Hello Angela, Thank you for reaching out to us! In order to get more information on the status of your order, please contact us via email at [email protected] so we can assist you. Have a wonderful day and Happy Holidays!
Answer: Hello Sara, Thank you for reaching out to Perfume.com! Please email us directly at [email protected] for us to be able assist you with correcting the address. We'll be happy to update it for you, as long as your order has not yet shipped. We look forward to resolving this for you quickly!

