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Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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I had been looking for clean skin high an low, then my daughter said to try perfume.com. And not only did I find it, I found bigger bottles, the prices are the best I got 2 two oz bottles for 80 dollars. I was paying 45 dollars for a 1oz bottle. Ooh yes this is my store from now on. I recommended this store to everyone.
I'm a very happy customer
The process is so easy and there is a wide range of perfumes.
Received my order box in good shape. 1 bottle, the oscar 1oz had half of it leaked out. Sending pictures as instructed.
First time was very good. I plan on ordering for my husband as well.
I am happy with this! Will do it again sooner than later for giving as gifts
I am happy with this! Will do it again sooner than later for giving as gifts
It was easy to order, free shipping, lower price than other online companies.
I'm hoping for 5 star service at the end, too.
It. Was.A. Very good. And I. Really appreciate. Your. Business. Thanks. For. The perfume
Easy Checkout. No problem with the website. Would shop there again
Love the product and the price, but wasn't very happy about the fact that my order was placed on hold due to cardholder verification. My bank doesn't offer that service, I still got my order but I've never had that issue in the past don't know why that happened
I'm absolutely impressed with this site. My favorite fragrance's at a discount price and quick delivery
Fast, Efficient, and easy. And the product meshes with my other fragrances
My experience was comfortable and I enjoyed viewing the website.
Order arrived earlier than expected and carefully packaged. I was very happy with my purchase.
Order arrived earlier than expected and carefully packaged. I was very happy with my purchase.
Easy to navigate site, products arrive quickly.
I placed my order on a Friday night and by Monday afternoon, I had the perfume in my hands. I was so shocked by how quickly it arrived!
My shopping experience was great! I will look forward to shopping there again. They have a lot of choices!
Very quick with the delivery of my order and the follow up is incredible
Enjoyable clear and direct web site prompt and exact
Easy enough to use the site and was very happy with pst purchases.
Answer: Perfumes are authentic! I just got them and they are amazing!
Answer: They are the same absolutely the real deal otherwise they would be in trouble
Answer: I don't know, but it's a great place to buy quality perfumes at a good price!
Answer: Hello Lurita, Thank you for reaching out to Perfume.com! In order to place an order with us, please follow the below steps: Access our website www.perfume.com Browse our items and click "Add to Cart" on the desired fragrance(s) When you are done, click "Proceed to Checkout" Add shipping details, select shipping preferences and payment methods Click "Place Order" Once your order ships from our warehouse, we will email you the tracking details so you can track your package. 😊 If you have any further questions, please let me know. Happy shopping!
Answer: Hi Sherry G.! Thanks so much for your question and for being here with us! If you're looking for really good deals on the fragrances you love, you can visit Perfume.com and enroll in the promotional mailing list. By signing up you'll receive the latest promotions and discounts straight to your inbox so you never miss a great offer 💫 We hope this helps you score amazing deals on your favorite scents!
Answer: Hi Abbie! Thank you for sharing this with us. We understand how frustrating it can be when an account or order date is hard to locate, especially when you recently joined. To allow us to look into this further and assist you properly, please reach out to our support team at [email protected]. They will be happy to review your account details and help clarify the joining date or any related concerns with Perfume.com 📦 We appreciate you taking the time to reach out and look forward to assisting you!
Answer: Hi Keri! Thank you for your feedback! We see that your order was shipped on 12/18 and is currently in transit with USPS 🚚. Tracking information was sent to your email. If you have any further questions or need assistance, please feel free to contact us at [email protected]. We truly appreciate your support and look forward to serving you again!
Answer: Hello Angela, Thank you for reaching out to us! In order to get more information on the status of your order, please contact us via email at [email protected] so we can assist you. Have a wonderful day and Happy Holidays!
Answer: Hello Sara, Thank you for reaching out to Perfume.com! Please email us directly at [email protected] for us to be able assist you with correcting the address. We'll be happy to update it for you, as long as your order has not yet shipped. We look forward to resolving this for you quickly!

