On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.
Perfume.com Reviews Summary
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I enjoy the selections that are offered.
This is my third time ordering from perfume.com I have not been disappointed.
I purchased summer scents.
I enjoy the selections that are offered.
You sent the wrong perfume. And I had to keep it because it was a gift for someone
My experience was great I spoke with a Nicole and she was very very helpful and thank you again Nicole and I would recommend it to anyone thank you
I received my order in 5 days to UK. The product is authentic and reasonably priced compared to the high street prices. The packaging was not the best as the perfume in it's original box was just put in another box. I think it should have been bubble wrapped for added security.
Easy to use and so many options. Delivery was quick
It's something I've never experienced before, I mean receiving a fragrance if never smelt before. It was quiet a surprise not knowing what I would receive. I was most pleased.
I placed my order and received my perfume promptly.
Quick and easy way to shop online! Fast ordering and fast delivery!
Always easy, but last order was gift set Jessica McClintock gift set was rancid. I replied but never got a response.
Always easy, but last order was gift set Jessica McClintock gift set was rancid. I replied but never got a response.
It was really good but I would really like if they could improve the shipping method
This a first time I want see the products when I get how is the quality
This a first time I want see the products when I get how is the quality
Love smelling elegant thanks so much yes yes most thankful
Love smelling elegant thanks so much yes yes
I found a scent I used for years and have not seen lately
Great used before, fast and efficient. Will use again
I was very satisfied with the shipping and the product I tried to give 5 stars but it only allowed me to do 4. Will definitely buy from this seller thank you a satisfied customer
Excellent Prompt Service. Was not damaged or backordered. No substitutes. Exactly what I ordered for gifts.
Fast. Hope product gets destination safe!
Blessings
Everything is perfect! From point a to b everything went smoothly and quickly!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members