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Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Products arrived faster than email suggested. Great product for a great price
I ordered the Jimmy Choo Ice Man and it came quicker than expected and smelled GREAT! My only problem I have with this fragrance is that it only lasts a few hours. Other than that I have no complaints about anything. I will definitely order something again from Perfume.com. This was my first time ordering.
As always a great shopping experience and liking the smell of my new products
As always a great shopping experience
Love all purchased. Need more discounts! Regular customer should get more discounts!
Been with this company a long time
My experience: I am very satisfied with the perfumes that I had purchased they were shipped quickly. They are gifts for Father's Day.
Very easy to order. The product was supposed to be delivered on Monday and arrived 2 days early.
I had no problems. Everything is just fine. I've no problems this time around.
Too much to be entered. Too much junk pops up in the middle of you trying to order.
Everything was easy to order. Shipping came quickly and I was able to find many new perfumes and colognes at an affordable price.
Great selection, always in stock, & the delivery is always timely.
Great selection, always in stock, & the delivery is always timely.
Me encantó lo rápido que recibí mis perfumes. Y lo bien que llegaron
Su aroma excelente, me llegó rápido. Original. Económico y fabuloso.
I love shopping on perfume.com. They have a very large collection to choose from. I got one of the Jennifer Aniston perfume and im asked Everytime I wear it "What is that your wearing?" I just love it! I will definitely shop again real soon!
I love shopping on perfume.com. They have a very large collection to choose from. I will shop again real soon
Item was delivered exactly as described, though I can tell you guys definitely watered it down, nice try.
Tried to give 5 stars, but my phone is broke. I love my purchase. I been trying to find some of the older brands. Love your website.
Good products, great service, let's me know as soon as they get it in stock if they don't have it at that time
I have used the perfume several times and people have said that it has a good smell.
Shopping on the site was generally satisfying to me because most of the items i was looking for was in stock.
I love it has great deals on there product I have from here several times.
I love it has great deals on there product I have from here several times.
Answer: Perfumes are authentic! I just got them and they are amazing!
Answer: They are the same absolutely the real deal otherwise they would be in trouble
Answer: I don't know, but it's a great place to buy quality perfumes at a good price!
Answer: Hello Lurita, Thank you for reaching out to Perfume.com! In order to place an order with us, please follow the below steps: Access our website www.perfume.com Browse our items and click "Add to Cart" on the desired fragrance(s) When you are done, click "Proceed to Checkout" Add shipping details, select shipping preferences and payment methods Click "Place Order" Once your order ships from our warehouse, we will email you the tracking details so you can track your package. 😊 If you have any further questions, please let me know. Happy shopping!
Answer: Hi Sherry G.! Thanks so much for your question and for being here with us! If you're looking for really good deals on the fragrances you love, you can visit Perfume.com and enroll in the promotional mailing list. By signing up you'll receive the latest promotions and discounts straight to your inbox so you never miss a great offer 💫 We hope this helps you score amazing deals on your favorite scents!
Answer: Hi Abbie! Thank you for sharing this with us. We understand how frustrating it can be when an account or order date is hard to locate, especially when you recently joined. To allow us to look into this further and assist you properly, please reach out to our support team at [email protected]. They will be happy to review your account details and help clarify the joining date or any related concerns with Perfume.com 📦 We appreciate you taking the time to reach out and look forward to assisting you!
Answer: Hi Keri! Thank you for your feedback! We see that your order was shipped on 12/18 and is currently in transit with USPS 🚚. Tracking information was sent to your email. If you have any further questions or need assistance, please feel free to contact us at [email protected]. We truly appreciate your support and look forward to serving you again!
Answer: Hello Angela, Thank you for reaching out to us! In order to get more information on the status of your order, please contact us via email at [email protected] so we can assist you. Have a wonderful day and Happy Holidays!
Answer: Hello Sara, Thank you for reaching out to Perfume.com! Please email us directly at [email protected] for us to be able assist you with correcting the address. We'll be happy to update it for you, as long as your order has not yet shipped. We look forward to resolving this for you quickly!

