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Perfume.com

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.


perfume.com
Founded in 2003
sarasota, fl, United States
+137
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Perfume.com Reviews Summary

The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
698
value
3,480
shipping
3,526
quality
8,300
This company responds to reviews on average within 8 days

Instant Feedback

133,291 reviews

We monitor reviews for authenticity

New Jersey
1 review
0 helpful votes
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Perfumes with nostalgia
July 31, 2021
Updated review

Great perfume selections with fantastic prices also nostalgic items, ie Anais anais and vanilla musk by Coty

Date of experience: July 31, 2021

Great perfume selections with fantastic prices also...
July 24, 2021
Previous review

Great perfume selections with fantastic prices also nostalgic items

Date of experience: July 23, 2021
North Carolina
2 reviews
0 helpful votes
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Received quickly
July 31, 2021

Fast shipping with excellent packaging so no issues

Date of experience: July 31, 2021
Florida
2 reviews
0 helpful votes
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I got what I expected!
July 31, 2021
Updated review

Easy to follow and make selections. A variety of perfume selections were provided. However, the brand I selected I had not worn in awhile. I am very pleased with the product. My items arrived in a timely manner.

Date of experience: July 31, 2021

Easy to follow and make selections
July 22, 2021
Previous review

Easy to follow and make selections. A variety of perfume selections were provided.

Date of experience: July 22, 2021
Minnesota
1 review
0 helpful votes
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Great service
July 31, 2021

I placed a order and received it very quickly thank you! Will order from them again

Date of experience: July 30, 2021
Minnesota
1 review
0 helpful votes
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Very satisfied
July 31, 2021
Updated review

Everything was great. I received my order very fast and it was exactly what i wanted.

Date of experience: July 30, 2021

The app takes forever to get to pages
August 22, 2021
Previous review

The app takes forever to get to pages

Date of experience: July 22, 2021
Maryland
1 review
2 helpful votes
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Orders arrived safe and undamaged. Wish you had a few samples to try. Can't for Christmas when I do my perfume shopping for others.

Date of experience: July 30, 2021

Orders arrive safe and undamaged
July 24, 2021
Previous review

Orders arrive safe and undamaged.

Date of experience: July 23, 2021
Indiana
1 review
0 helpful votes
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Happy!
July 31, 2021

Great prices, great product & fast delivery! Very happy!

Date of experience: July 30, 2021
Minnesota
2 reviews
0 helpful votes
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Great site
July 31, 2021
Updated review

I love everything about this site, great selection and quick shipping

Date of experience: July 30, 2021

I love everything about this site, great selection...
July 24, 2021
Previous review

I love everything about this site, great selection and quick shipping

Date of experience: July 23, 2021
Iowa
1 review
0 helpful votes
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Great scent!
July 31, 2021
Updated review

Great! Cant wait to receive! This is my favorite perfume!

Date of experience: July 30, 2021

Great!
July 24, 2021
Previous review

Great! Cant wait to receive! This is my favorite perfume!

Date of experience: July 23, 2021
Michigan
1 review
0 helpful votes
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Nice treat
July 30, 2021
Updated review

Fun size and application to try perfumes I might not.

Date of experience: July 30, 2021

Easy transactions, great products
July 23, 2021
Previous review

Easy transactions, great products.

Date of experience: July 23, 2021
North Carolina
2 reviews
0 helpful votes
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Lovely Smell!
July 30, 2021
Updated review

My experience was smooth and easy. I found what I wanted and I'm happy to say that I am satisfied!

Date of experience: July 30, 2021

My experience was smooth and easy
July 22, 2021
Previous review

My experience was smooth and easy.

Date of experience: July 22, 2021
Georgia
1 review
0 helpful votes
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Confirmation Review
July 30, 2021
Updated review

Quick and easy. Was to shop and choose product without the hassle of a salesperson

Date of experience: July 30, 2021

Quick and easy
July 23, 2021
Previous review

Quick and easy

Date of experience: July 23, 2021
Tennessee
1 review
0 helpful votes
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Nice
July 30, 2021

Great I love the produce it smells great easy nice pay

Date of experience: July 30, 2021
Texas
1 review
0 helpful votes
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Perfect Fragrances!
July 30, 2021

We ordered our usual fragrances, Angel by T. M. for me & Farenheit for my hubby. They arrived quickly & we will continue to order in the future.

Date of experience: July 30, 2021
New York
1 review
0 helpful votes
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Quick delivery
July 30, 2021
Updated review

Very convenient and will order again. I received my order in less than 1 week

Date of experience: July 30, 2021

Very convenient
July 23, 2021
Previous review

Very convenient

Date of experience: July 23, 2021
Wisconsin
1 review
0 helpful votes
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Great site
July 30, 2021

Easy to order what I wanted. Had what I wanted in stock. Good prices.

Date of experience: July 30, 2021
California
1 review
0 helpful votes
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Excellent
July 30, 2021
Updated review

I'm getting it for a co worker'cause she loved how it smells.

Date of experience: July 30, 2021

I'm getting it for a co worker'cause she loved how...
July 23, 2021
Previous review

I'm getting it for a co worker'cause she loved how it smells.

Date of experience: July 23, 2021
California
1 review
0 helpful votes
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Love it so fast and great variety
July 30, 2021
Updated review

Quick service and great prices And wonderful selection

Date of experience: July 30, 2021

Quick service and great prices
December 5, 2019
Previous review

Quick service and great prices

Date of experience: December 4, 2019
Pennsylvania
2 reviews
0 helpful votes
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Jessica McClintock
July 30, 2021
Updated review

Easy and quick and was delivered in a timely manner. It's the perfume I wear all the time!

Date of experience: July 30, 2021

Easy, quick and I love the perfume
July 23, 2021
Previous review

Easy, quick and I love the perfume

Date of experience: July 23, 2021
South Carolina
2 reviews
0 helpful votes
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I love Boucheron
July 30, 2021
Updated review

Quick and website works well and I am happy to have found you.

Date of experience: July 30, 2021

Quick and website works
July 23, 2021
Previous review

Quick and website works

Date of experience: July 23, 2021