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Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Great perfume selections with fantastic prices also nostalgic items, ie Anais anais and vanilla musk by Coty
Great perfume selections with fantastic prices also nostalgic items
Fast shipping with excellent packaging so no issues
Easy to follow and make selections. A variety of perfume selections were provided. However, the brand I selected I had not worn in awhile. I am very pleased with the product. My items arrived in a timely manner.
Easy to follow and make selections. A variety of perfume selections were provided.
I placed a order and received it very quickly thank you! Will order from them again
Everything was great. I received my order very fast and it was exactly what i wanted.
The app takes forever to get to pages
Orders arrived safe and undamaged. Wish you had a few samples to try. Can't for Christmas when I do my perfume shopping for others.
I love everything about this site, great selection and quick shipping
I love everything about this site, great selection and quick shipping
Fun size and application to try perfumes I might not.
My experience was smooth and easy. I found what I wanted and I'm happy to say that I am satisfied!
Quick and easy. Was to shop and choose product without the hassle of a salesperson
We ordered our usual fragrances, Angel by T. M. for me & Farenheit for my hubby. They arrived quickly & we will continue to order in the future.
Very convenient and will order again. I received my order in less than 1 week
Easy to order what I wanted. Had what I wanted in stock. Good prices.
I'm getting it for a co worker'cause she loved how it smells.
I'm getting it for a co worker'cause she loved how it smells.
Quick service and great prices And wonderful selection
Easy and quick and was delivered in a timely manner. It's the perfume I wear all the time!
Quick and website works well and I am happy to have found you.
Answer: Perfumes are authentic! I just got them and they are amazing!
Answer: They are the same absolutely the real deal otherwise they would be in trouble
Answer: I don't know, but it's a great place to buy quality perfumes at a good price!
Answer: Hello Lurita, Thank you for reaching out to Perfume.com! In order to place an order with us, please follow the below steps: Access our website www.perfume.com Browse our items and click "Add to Cart" on the desired fragrance(s) When you are done, click "Proceed to Checkout" Add shipping details, select shipping preferences and payment methods Click "Place Order" Once your order ships from our warehouse, we will email you the tracking details so you can track your package. 😊 If you have any further questions, please let me know. Happy shopping!
Answer: Hi Sherry G.! Thanks so much for your question and for being here with us! If you're looking for really good deals on the fragrances you love, you can visit Perfume.com and enroll in the promotional mailing list. By signing up you'll receive the latest promotions and discounts straight to your inbox so you never miss a great offer 💫 We hope this helps you score amazing deals on your favorite scents!
Answer: Hi Abbie! Thank you for sharing this with us. We understand how frustrating it can be when an account or order date is hard to locate, especially when you recently joined. To allow us to look into this further and assist you properly, please reach out to our support team at [email protected]. They will be happy to review your account details and help clarify the joining date or any related concerns with Perfume.com 📦 We appreciate you taking the time to reach out and look forward to assisting you!
Answer: Hi Keri! Thank you for your feedback! We see that your order was shipped on 12/18 and is currently in transit with USPS 🚚. Tracking information was sent to your email. If you have any further questions or need assistance, please feel free to contact us at [email protected]. We truly appreciate your support and look forward to serving you again!
Answer: Hello Angela, Thank you for reaching out to us! In order to get more information on the status of your order, please contact us via email at [email protected] so we can assist you. Have a wonderful day and Happy Holidays!
Answer: Hello Sara, Thank you for reaching out to Perfume.com! Please email us directly at [email protected] for us to be able assist you with correcting the address. We'll be happy to update it for you, as long as your order has not yet shipped. We look forward to resolving this for you quickly!

