Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Perfume.com

Perfume.com

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.


perfume.com
Founded in 2003
sarasota, fl, United States
+138
See all photos
How would you rate Perfume.com?
grey stargrey stargrey stargrey stargrey star

Perfume.com Reviews Summary

The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
699
value
3,482
shipping
3,527
quality
8,303
This company responds to reviews on average within 8 days

Instant Feedback

133,300 reviews

We monitor reviews for authenticity

Pennsylvania
2 reviews
0 helpful votes
Follow Linda O.
Unfollow Linda O.
Share Review
Report Review

Jessica McClintock
July 30, 2021
Updated review

Easy and quick and was delivered in a timely manner. It's the perfume I wear all the time!

Date of experience: July 30, 2021

Easy, quick and I love the perfume
July 23, 2021
Previous review

Easy, quick and I love the perfume

Date of experience: July 23, 2021
South Carolina
2 reviews
0 helpful votes
Follow Barbara L.
Unfollow Barbara L.
Share Review
Report Review

I love Boucheron
July 30, 2021
Updated review

Quick and website works well and I am happy to have found you.

Date of experience: July 30, 2021

Quick and website works
July 23, 2021
Previous review

Quick and website works

Date of experience: July 23, 2021
Kentucky
1 review
0 helpful votes
Follow Nancy B.
Unfollow Nancy B.
Share Review
Report Review

Burberry Brit
August 29, 2021

Quick turnaround, efficient service, care in packaging product

Date of experience: July 30, 2021
Tennessee
1 review
0 helpful votes
Follow Robert I.
Unfollow Robert I.
Share Review
Report Review

Fast shipping
July 30, 2021
Updated review

Very reasonable prices. Shipping was incredibly fast.

Date of experience: July 30, 2021

Very reasonable prices
July 23, 2021
Previous review

Very reasonable prices.

Date of experience: July 23, 2021
California
1 review
0 helpful votes
Follow Susan P.
Unfollow Susan P.
Share Review
Report Review

Excellent
July 30, 2021
Updated review

Had the product and easy to order
Product delivered quickly.

Date of experience: July 30, 2021

Quick and easy
July 23, 2021
Previous review

Quick and easy

Date of experience: July 23, 2021
Indiana
1 review
0 helpful votes
Follow Joshua K.
Unfollow Joshua K.
Share Review
Report Review

Good
July 30, 2021
Updated review

Simple and easy to use the website. Prices and sizes were reasonable.

Date of experience: July 30, 2021

Good
July 30, 2021
Previous review

Simple and easy to use the website. Prices and sizes were reasonable.

Date of experience: July 29, 2021
Minnesota
2 reviews
0 helpful votes
Follow Susan F.
Unfollow Susan F.
Share Review
Report Review

Happy Perfume
July 30, 2021
Updated review

Very happy with my order! Fast delivery tooWill place my order with your company again when I need to reorder!

Date of experience: July 30, 2021

Great selection and good prices
July 23, 2021
Previous review

Great selection and good prices

Date of experience: July 23, 2021
Illinois
1 review
0 helpful votes
Follow Tremel W.
Unfollow Tremel W.
Share Review
Report Review

Great service
July 30, 2021

The shipping speed was amazing it was a true 2 day shipping

Date of experience: July 30, 2021
Puerto Rico
1 review
0 helpful votes
Follow Claudia F.
Unfollow Claudia F.
Share Review
Report Review

Excellent
July 30, 2021

Fue muy buena, llego rápido y sin contratiempos. Excelente

Date of experience: July 30, 2021
New Jersey
1 review
0 helpful votes
Follow Pavan T.
Unfollow Pavan T.
Share Review
Report Review

Liked it
July 30, 2021

I have been ordering this perfume from years and I like it very much. Shipping and delivery is good.

Date of experience: July 30, 2021
Washington
1 review
0 helpful votes
Follow Sherwood K.
Unfollow Sherwood K.
Share Review
Report Review

Quickness
July 30, 2021
Updated review

Even received it earlier than expected! I'll be back.

Date of experience: July 30, 2021

Should be automatically discounted
July 22, 2021
Previous review

Should be automatically discounted. If the products are this great.

Date of experience: July 22, 2021
Colorado
1 review
0 helpful votes
Follow Jimmy X.
Unfollow Jimmy X.
Share Review
Report Review

Great
July 30, 2021

C... a... n... t... w... a... i... t... f... o... r... m... y... next one

Date of experience: July 30, 2021
New York
1 review
0 helpful votes
Follow Ivette I.
Unfollow Ivette I.
Share Review
Report Review

Euphoria still smells good
July 30, 2021
Updated review

I appreciated the free samples years ago until finally brought the fragrance, and it still smells great!

Date of experience: July 29, 2021

Euphoria still smells good
July 28, 2021
Previous review

I appreciated the free samples years ago until finally brought the fragrance, and it still smells great!

Date of experience: July 28, 2021
Kentucky
1 review
0 helpful votes
Follow Derrick E.
Unfollow Derrick E.
Share Review
Report Review

All your dreams in the fragrance world in one place. They also actually treat you the way you should be treated, Like a Human Being.

Date of experience: July 29, 2021

This is the quickest way to buy cologne or perfume...
May 31, 2021
Previous review

This is the quickest way to buy cologne or perfume and they have the best selection.

Date of experience: May 30, 2021
Texas
1 review
0 helpful votes
Follow Elray S.
Unfollow Elray S.
Share Review
Report Review

Sat. Customer
July 30, 2021

I go t my shipment in a very reasonable time when I placed the order and was kept informed of the status of my order

Date of experience: July 29, 2021
New Hampshire
1 review
0 helpful votes
Follow Ariathna G.
Unfollow Ariathna G.
Share Review
Report Review

I love it
July 30, 2021

I love my new perfume, good price and fast shipping.

Date of experience: July 29, 2021
New Jersey
2 reviews
0 helpful votes
Follow Jimmy E.
Unfollow Jimmy E.
Share Review
Report Review

Excellent
July 30, 2021
Updated review

I've had a Good Experience so far with your product & looking forward to further business with your company

Date of experience: July 29, 2021

So Far Good
July 22, 2021
Previous review

So Far Good

Date of experience: July 22, 2021
South Dakota
1 review
0 helpful votes
Follow Penny U.
Unfollow Penny U.
Share Review
Report Review

Prompt
July 30, 2021
Updated review

It's easy and they are Excellent own prices and great about giving discounts

Date of experience: July 29, 2021

It's easy and they are Excellent own prices and great...
July 6, 2019
Previous review

It's easy and they are Excellent own prices and great about giving discounts

Date of experience: July 6, 2019
Nevada
1 review
0 helpful votes
Follow Shawnda B.
Unfollow Shawnda B.
Share Review
Report Review

I am a perfume junky and all i can say it that it was delivered on time and within my budget that bottle will last and I can start my collection again.

Date of experience: July 29, 2021
Florida
2 reviews
0 helpful votes
Follow Luis P.
Unfollow Luis P.
Share Review
Report Review

I'm very happy with my order I just got home and there it was on the table nicely handle also no bend boxes very good I'm really happy with the service thank you guys

Date of experience: July 29, 2021