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Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Always a good one... never any problems. Good prices overall
Very easy to find the exact product I was hoping to find
Very easy to find the exact product I was hoping to find
Great in terms of easy procedure and clarity of selection.
Great in terms of easy procedure and clarity of selection.
Ordered Angel Perfume from Perfume.com and within a couple of days received the product. Excellent turnaround and no excuses from the supplier blaming the post office, delivery service, etc. for a late delivery. Will definitely purchase product from Perfume, Inc. in the future.
Easy to get coupon before making the order go through
The sachet is a great find! I hope more will be available in the future. Different scents like lavender would be appreciated.
Reasonable price and afforable! I recommend you all purchase and it is reasonable prices you can find your favorite perfume from online
Was easy and they were very fast at getting my order out
Easy to find my item I want plus I have option for sizes & discount
Easy to find my item I want plus I have option for sizes & discount
Shopping was super easy. Found exactly what I was looking for and more
Shopping was super easy. Found exactly what I was looking for and more
Quick and easy. We will see once the tester arrives, I hope it isnt all used up. That would be shady if that wasnt mentioned. I know im buying a tester but has it been used and what amount of it? It is legit, smells great, i also agree it is unisex, as the sweetness of a vanilla and some musk, and maybe soft sandalwood in in the fragrance, it is a gentle fragrance, not overpowering it lingers lightly. The tester comes on a white box no lid as it is for trying, it dont mind that. For the price.
Quick and easy. We will see once the tester arrives, I hope it isnt all used up. That would be shady if that wasnt mentioned. I know im buying a tester but has it been used and what amount of it?
Easy shopping online. Perfume smelled great! Pretty fast shipping, great prices.
Fast shipping! About half the price other sellers ask for, so Idk if the product is legit, but I'm happy with it! Smell lovely and lasts a while.
Always nice to get a discount and it is shipped quick
Excellent inventory, awesome prices and fast shipping. Love it!
Experience good so far. Now I'm hoping the fragrance is same as I remember. Received my order but very disappointed. It smells like bug spray and I cannot wear it. Would like instructions on how to return.
Experience good so far. Now I'm hoping the fragrance is same as I remember.
I received my order in 3 days and it was packed very well. However, I did not like the scent. I ordered a scent that I had worn for years and was so excited to find it here. The second I sprayed it on, I caught a whiff of the scent I had loved, but it was immediately gone and all that was left was a stinky alcohol smell. I could not stand it and had to wash it off! When looking up how to make a return, I found where it said you could return an "unopened package with its original seal". I thought I would be stuck with $95 worth of stink! When I emailed the company, someone responded within an hour and sent me a return label with instructions. So, even though I did not like my scent, I've read in the reviews where many people did. It's worth a try since they do back up their guarantee.
Great perfume selections with fantastic prices also nostalgic items, ie Anais anais and vanilla musk by Coty
Great perfume selections with fantastic prices also nostalgic items
Answer: Perfumes are authentic! I just got them and they are amazing!
Answer: They are the same absolutely the real deal otherwise they would be in trouble
Answer: I don't know, but it's a great place to buy quality perfumes at a good price!
Answer: Hello Lurita, Thank you for reaching out to Perfume.com! In order to place an order with us, please follow the below steps: Access our website www.perfume.com Browse our items and click "Add to Cart" on the desired fragrance(s) When you are done, click "Proceed to Checkout" Add shipping details, select shipping preferences and payment methods Click "Place Order" Once your order ships from our warehouse, we will email you the tracking details so you can track your package. 😊 If you have any further questions, please let me know. Happy shopping!
Answer: Hi Sherry G.! Thanks so much for your question and for being here with us! If you're looking for really good deals on the fragrances you love, you can visit Perfume.com and enroll in the promotional mailing list. By signing up you'll receive the latest promotions and discounts straight to your inbox so you never miss a great offer 💫 We hope this helps you score amazing deals on your favorite scents!
Answer: Hi Abbie! Thank you for sharing this with us. We understand how frustrating it can be when an account or order date is hard to locate, especially when you recently joined. To allow us to look into this further and assist you properly, please reach out to our support team at [email protected]. They will be happy to review your account details and help clarify the joining date or any related concerns with Perfume.com 📦 We appreciate you taking the time to reach out and look forward to assisting you!
Answer: Hi Keri! Thank you for your feedback! We see that your order was shipped on 12/18 and is currently in transit with USPS 🚚. Tracking information was sent to your email. If you have any further questions or need assistance, please feel free to contact us at [email protected]. We truly appreciate your support and look forward to serving you again!
Answer: Hello Angela, Thank you for reaching out to us! In order to get more information on the status of your order, please contact us via email at [email protected] so we can assist you. Have a wonderful day and Happy Holidays!
Answer: Hello Sara, Thank you for reaching out to Perfume.com! Please email us directly at [email protected] for us to be able assist you with correcting the address. We'll be happy to update it for you, as long as your order has not yet shipped. We look forward to resolving this for you quickly!

