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PeopleFinders

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PeopleFinders Reviews Summary

PeopleFinders has a rating of 1.1 stars from 199 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with PeopleFinders most frequently mention credit card, customer service and phone number. PeopleFinders ranks 132nd among People Search sites.

service
38
value
38
shipping
16
returns
23
quality
32
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California
1 review
9 helpful votes
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Scam
July 17, 2015

Once you've submitted your credit card number then they tell you there are no results for this person. How do I even know they did a search? The person I searched had a police record that they couldn't find which makes me very skeptical that they search anything. When I brought this to their attention and asked for a refund they would not give one. Looks and smells like a scam.

Date of experience: July 17, 2015
Ohio
2 reviews
10 helpful votes
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Scam scam scam
July 14, 2015

The information they give you is whatever they feel like giving you and totally not. Then they hope you won't bother charging back your credit card for a lousy 3.45 after they tell you that they don't issue credits. Bull-oney

Date of experience: July 14, 2015
North Dakota
1 review
11 helpful votes
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This is simply a rip-off. My credit card company went after them and was able to secure a three-month refund... on a completely unwanted, unused and unauthorized account. And the 99 cent trial special was worthless, too. Don't fall for this scam! And whitepages.com should be ashamed of pimping for them.

Date of experience: June 15, 2015
New York
1 review
11 helpful votes
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Fraud
May 28, 2015

Website provides inaccurate and inadequate information as well as charge credit cards unknowingly. Customer service is rude and not helpful at all starting from email to Supervisor Sarah at direct number *******121. SCAM

Date of experience: May 27, 2015
New Jersey
1 review
13 helpful votes
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SCAM ARTISTS!
May 4, 2015

Don't fall for one-time-use: $. 99.
Hidden on the email is a $24.99/month charge if you don't cancel in 3 days... rude on the phone, they obviously make their money by tricking people who don't have time to read the fine (gray) print. DO NOT USE!

Date of experience: May 4, 2015
New York
1 review
11 helpful votes
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THEIR REPORT SHOWED ME NOTHING. Just addresses of the person I was looking for.
DO NOT USE THIS SERVICE UNDER ANY CIRCUMSTANCE. HORRIBLE.
The Peoplefinder website has hidden a claus that requires cancelation within 3 days or be charged $24.95 behind what appears to be a "Privacy Policy". I called on day 4 when I saw the charge appear and was told by a rude representative that there were no refunds and that

Date of experience: April 28, 2015
Washington
1 review
11 helpful votes
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I thought I had found a surrogate phone book to provide the easy number of a a local for like a buck, ninety five. Instead, of course, in the deceptively obscured side print, they have noted a charge instead of $24.95 if I don't cancel within 24r hours; and, once again, of course, no refund policy. Isn't the world lovely?

Date of experience: April 10, 2015
California
1 review
10 helpful votes
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. really desappointed. When I get charged in my credit card with
Out MY autorization. This company never email to verificated if I would like to pay
More that $0.99 they offer. Suddenly they charge $ 24.

Date of experience: March 31, 2015
New Mexico
1 review
10 helpful votes
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I signed up for one search. They tried, over and over, to get me to sign on for more for more money. After they finally gave up and gave me the results, the results were grossly inaccurate. This was a huge waste of my time and money. Don't use this service unless you want to throw your money away!

Date of experience: March 29, 2015
Washington
1 review
12 helpful votes
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Frauds and cheats
March 25, 2015

I signed up for a single search. I selected a single search and hit continue. A my quarterly credit card statement, I found $150 in charges.
I contacted the company and explained the situation. I asked them to send me a screen shot of me clicking on a subscription and they sent one (my name was John Doe) and the non-subscription button was below the screen cutoff! So you don't see it when you order!
They sent no invoice, only a password confirmation.
They charged me $0.48 and then $150.
I contacted them for a refund, provided details, contacted Better Business Bureau. Nothing.
They are frauds, plain and simple.
If you are a lawyer and looking for a class action lawsuit, this one is ripe for you.

Date of experience: March 25, 2015
New York
1 review
3 helpful votes
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Spokeo is cheaper
March 14, 2015

Basic Information provided by Spokeo at $1.95 or People Finder at $9.95 are same

Date of experience: March 14, 2015
California
1 review
16 helpful votes
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GARBAGE SITE LET EVERYBODY YOU KNOW THAT PEOPLE FINDERS IS A FAKE SITE JUST TO GET YOUR INFO AND CHARGE YOU 24.95 A MONTH WITHOUT YOU KNOWING THEY HAVE POOR SERVICE AND EVEN THERE SERVICE REPS ARE RUDE I WELL BE ON A CAMPAIGN TOO EXPOSE PEOPLE FINDERS SO THIS DOSENT CONTINUE TOO HAPPEN TO PEOPLE THEY ARE CROOKS AND SHOULD NOT BE ABLE TOO TRICK PEOPLE WITH THERE CRAPPY FALSE INCORRECT INFORMATION SERVICE

Date of experience: February 20, 2015
California
1 review
11 helpful votes
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Instantcheckmate.com
February 9, 2015

Any nevada attorney reading this? You have reasons to sue this most disgusting creepy nasty loud mafia company from Vegas. I am writing to the state general attorney's office a detailed letter.

Date of experience: February 8, 2015
Virginia
1 review
13 helpful votes
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This site is useless and has a lot of hidden fees even when you cancel. Also, the costumer service rep that I talked to was incredibly rude. Do not waste your time or money.

Date of experience: January 20, 2015
California
1 review
16 helpful votes
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This is a rip-off
January 6, 2015

This is a rip-off. I opened an account and I was charged $19.95 after I've learned that if I close the account in less than three days I'll be charged only $2.95, cancellation fees. I closed the account in about one hour after I opened it and I was not reimbursed for $19.95 as it was specified on the website. A few days letter I was charged again $2.95 for cancellation fees. I've sent a few e-mails and I've called the Customer Service Team… Guess what? They won't reimburse me the money; they said that is the price for accessing a report! For less than $10.00 one can use another website for a month.

Date of experience: January 6, 2015
Nevada
1 review
16 helpful votes
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Scaaaammmmmer
December 29, 2014

I only wanted one time one address they charged me for a full year

Date of experience: December 28, 2014
Switzerland
1 review
13 helpful votes
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This is a scam I signed up for a reverse phone lookup. Know I had the right number and town,, said person, which wasn't the right person had a new number. I looked up my self information was 8 years old as far as address. Looked up my son, whom passed 10 years ago still listed him at old address. I called people finders, signed up for the. 95 cent seven day trial, also signed up for background check for 9.95 was told they would cancel the. 95 but would not refund the 9.95. When you try and use the background check it is scam you have to pay another $25 for a real background check,, doubt it is legitimate or up to date, don't waste your money.

Date of experience: December 28, 2014
Pennsylvania
1 review
14 helpful votes
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DO NOT MAKE THE MISTAKE OF USING THIS "COMPANY" - I HAVE JUST FILED FRAUD CHARGES AGAINST THEM FOR BILLING MY CARD WITHOUT MY AUTHORITY. THEY HAVE MANY SANCTIONS AGAINST THEM! YOU CAN CANCEL THE ACCOUNT WITH YOUR CREDIT CARD CO. BY BLOCKING THEM -

Date of experience: December 23, 2014
Hawaii
1 review
13 helpful votes
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Awful site
December 16, 2014

Awful site. ROBBERS. Do not use their site for any reason. They bill you even when they can't give you any information on the number. Customer service does NOT care, and will do NOTHING to assist.

Do not use this service. They should be shut down.

Date of experience: December 16, 2014
California
2 reviews
17 helpful votes
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I am so upset with this company! I called them because I was getting billed every 8 days, I never look at my statement so had no clue! When I called to cancel about 2 or 3 months ago, I thought it was all cleared up, just looked at my statement again and the same thing, taking $24.95 out of my checking every 8 days! I don't know how to stop them, I've cancelled my account "AGAIN!" This is FRAUD! Please, if you are even considering this site "DONT DO IT!" I feel like I have tried everything to cancel short of calling consumer affairs! 7 on your side! Bank fraud! HELP!

Date of experience: November 26, 2014

From the business

PeopleFinders.com is the Web’s premier provider of public records. We’re dedicated to helping you find anyone, anywhere. Millions of people turn to when they want to find family, friends, classmates, old flames, military buddies or anyone else.

Our website provides an array of products including people searches, background checks, criminal records, reverse phone lookups, social profile searches and public records reports. And we just added an exciting new service called PeopleFinders Rewards that provides discounts on premium PeopleFinders products, cash back offers from more than 700 online retailers, deep discounts to local attractions and many other great benefits.

PeopleFinders owns more than 40 years worth of data, which allows us to provide both historical and current records. We are also a BBB accredited business, TRUSTe certified and VeriSign trusted.

At PeopleFinders, we understand that few things compare to the joy of reconnecting with people from your past. We...