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PDFSimpli

3.3

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From the business

PDFSimpli is another exciting product from WorkSimpli Software LLC. Our mission is to empower people to help themselves. The time to change your life is not tomorrow, it is today. As a company, we believe in momentum and results. We want to make things simple and delightful for our users through a constant evolution of software. This includes difficult and intimidating legal and financial situations or working with pesky file formats like PDF.

We will take the difficult and confusing work of editing, converting, compressing, splitting, or compressing PDFs and make it simple. We are all about the simplicity. And don't worry, we’ve got your back. We have a 100% 30 days money back guarantee if you are not satisfied with our product. So go on and sign-up for full access and find out what people are talking about.


pdfsimpli.com
San Juan, Puerto Rico
+10
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PDFSimpli Reviews Summary

PDFSimpli has a rating of 3.3 stars from 2,271 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PDFSimpli most frequently mention great service, easy process and much time. PDFSimpli ranks 5th among Software sites.

This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Australia
1 review
0 helpful votes
Follow Ethan Q.
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Easy directions on our to use the converter, was very quick and easy

Date of experience: February 12, 2024
Sarah H. — PDFSimpli Rep
over a year old

Hello,

Thank you for your wonderful review! We're thrilled to hear that you found our converter easy to use and efficient. If you have any further questions or need assistance, please don't hesitate to contact us at 1-844-898-1076 or [email protected].

Best regards,
PDF Simpli

Czechia
1 review
0 helpful votes
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I just want one thing
February 19, 2024

I just want use it one time dont want pay 14 days. It make me angry loooosed time with thiss app i highly dont reccoment they

Date of experience: February 11, 2024
Sarah H. — PDFSimpli Rep
over a year old

Hello,

Thank you for sharing your feedback with us. All of our services are on a subscription basis. We have worked really hard to bring more functionality to our product to offer the best service for you. You can try our "Delayed" Option and wait 24hr for one document converted to word, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately, depending on the plan you choose. The $1.95 option gives you full access and unlimited conversion for 14 days. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. If no cancellation or change of plan is made, then you move over to our auto-renewing base subscription plan for $39.95.

We have different offers depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at [email protected].

Regards,

PDFSimpli

Kentucky
1 review
2 helpful votes
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Total waste of time. I tried to cancel my account and two days later it was still active. The chat help is rude.

Date of experience: February 11, 2024
Sarah H. — PDFSimpli Rep
over a year old

Hello,

We apologize for the inconvenience you experienced with canceling your account and for any negative interactions you may have had with our chat support team. We take customer satisfaction seriously and strive to provide excellent service at all times.

Please rest assured that we will investigate the delay in canceling your account and address any issues with our chat support team's behavior. Your feedback is valuable to us, and we will work to improve our processes to ensure a better experience for all our users.

If you have any further concerns or need assistance, please don't hesitate to contact us at [email protected]. We're here to help.

Best regards,
PDF Simpli

New York
1 review
0 helpful votes
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So far things are going smoothly, but the document hasn't been converted yet, so it's too early to say.

Date of experience: February 10, 2024
Alabama
1 review
0 helpful votes
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Didn't realize I was going to have to select a plan to access the download.

Date of experience: February 10, 2024
Sarah H. — PDFSimpli Rep
over a year old

Hello,

Thank you for bringing this to our attention, and we apologize for any confusion. We take such matters seriously and want to ensure that our users have accurate information. All of our services are on a subscription basis. You can try our "Delayed" option and wait 24 hours for one document, free of charge, or pay for our 14-day trial for just $1.95. Remember to cancel the account, otherwise it will automatically renew for the monthly subscription. We have different offers depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at [email protected]. We can work something out.

Regards,

PDF Simpli

Florida
1 review
0 helpful votes
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Relatively easy to do
February 10, 2024

Relatively easy to do. First document successfully converted to excel.

Date of experience: February 10, 2024
Sarah H. — PDFSimpli Rep
over a year old

Hello,

Thank you for reaching out and sharing your experience with PDFSimpli.com. We're thrilled to hear that you found the process of converting your document to Excel relatively easy and that your first document was successfully converted. Our team works hard to ensure that our conversion tools are user-friendly and efficient, so it's great to know that you had a positive experience. If you have any further documents to convert or if there's anything else we can assist you with, please feel free to let us know. We're here to help.

Best regards,

PDF Simpli

Montana
1 review
0 helpful votes
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This is advertised as free and is in fact... NOT free.

Date of experience: February 9, 2024
Sarah H. — PDFSimpli Rep
over a year old

Hello,

Thank you for bringing this to our attention, and we apologize for any confusion. We take such matters seriously and want to ensure that our users have accurate information. All of our services are on a subscription basis. You can try our "Delayed" option and wait 24 hours for one document, free of charge, or pay for our 14-day trial for just $1.95. Remember to cancel the account, otherwise it will automatically renew for the monthly subscription. We have different offers depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at [email protected]. We can work something out.

Regards,

PDF Simpli

New York
1 review
0 helpful votes
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Everything i just spent hours editing is upside down

Date of experience: February 9, 2024
Sarah H. — PDFSimpli Rep
over a year old

Hello,

Thank you for bringing this to our attention. We apologize for the inconvenience you're experiencing with our website, and appreciate your patience. To better assist you, could you please provide more details about the technical issues you're encountering? This information will help our technical support team identify and resolve the issues promptly. Contact us at 1-844-898-1076 9 AM- 6 PM AST Monday- Friday or via email at [email protected]. We look forward to assisting you.

Sincerely,

PDF Simpli

Indiana
1 review
0 helpful votes
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Merging Files could be better
February 16, 2024

Merging Files could be better. And Overall feels like some stuff could have been free or a really cheep cost per year

Date of experience: February 9, 2024
Sarah H. — PDFSimpli Rep
over a year old

Hello,

Thank you for your feedback regarding our services at PDFSimpli.com. We appreciate your input and take all suggestions seriously as we continually strive to improve our offerings. We understand the importance of efficiency in this process of merging files so we apologize for the inconvenience. We are constantly working to enhance our merging feature to provide a smoother experience for our users. In terms of pricing, we aim to strike a balance between offering valuable features and maintaining affordability for our users. We'll certainly take your suggestion into consideration as we review our pricing structure in the future. If you have any further suggestions or concerns, please don't hesitate to reach out. Your satisfaction is our priority.

Best regards,

PDF Simpli

Minnesota
1 review
0 helpful votes
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I just want to pull in a photo and it wont let me.

Date of experience: February 8, 2024
Sarah H. — PDFSimpli Rep
over a year old

Hi,

Thank you for leaving us a review. We've worked really hard to bring more functionality to our product. Please explain what happened. We will share this with our team so we can look into it. Please contact us for assistance at 1-844-898-1076 between 9:30AM- 6:30PM AST, Monday-Friday or via email [email protected] & online chat (24hrs).

Regards,

PDF Simpli

Missouri
1 review
0 helpful votes
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Very misleading
February 14, 2024

Very misleading. I looked up free programs to edit and they advertised as free but as soon as I was done editing I had to pay to download my documents and print them.

Date of experience: February 7, 2024
Sarah H. — PDFSimpli Rep
over a year old

Hello,

Thank you for sharing your feedback with us. All of our services are on a subscription basis. We have worked really hard to bring more functionality to our product to offer the best service for you. You can try our "Delayed" Option and wait 24hr for one document converted to word, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately, depending on the plan you choose. The $1.95 option gives you full access and unlimited conversion for 14 days. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. If no cancellation or change of plan is made, then you move over to our auto-renewing base subscription plan for $39.95.

We have different offers depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at [email protected].

Regards,

PDFSimpli

California
1 review
2 helpful votes
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Watch your Bank Account!
February 13, 2024

It took me 3 times over the course of 6 months to get the subscription cancelled! I kept seeing the charge on my bank account after cancelling online, then trying to cancel through Apple Pay because it was what was used to purchase the trial. When I saw the charge come through this month I was livid. I called them and finally got through an actual person and demanded a refund and immediate cancellation. Don't trust them. Make sure you get a confirmation direct from them you had cancelled otherwise they will continue to charge you their subscription fee monthly hoping you don't catch it and it slips through. Shady bastards with poor business ethics is what they are.

Date of experience: February 6, 2024
Sarah H. — PDFSimpli Rep
over a year old

Hello,

Thank you for reaching out to us. We appreciate your feedback regarding your recent cancellation experience.

If you had canceled through our site or any of the methods listed below, you would have received this automated confirmation email.

Regarding your mention of canceling through Apple Pay, we'd like to clarify that we don't currently have an app associated with PDFSimpli, which is why canceling through Apple Pay isn't an option. Our cancellation process requires users to manually close their accounts either through our website, our 24-hour chat support, our customer service phone line, or our support email.

We apologize for any misunderstanding on your end and want to ensure that you have the necessary information to close your account successfully in the future. If your account remains open, it will indeed auto-renew, similar to any subscription service.

Please feel free to reach out to any of our support channels mentioned above if you need further assistance with canceling your account or have any other questions. We're here to help and committed to providing excellent customer service.

Thank you for your understanding, and we appreciate your business.

Best regards,
PDF Simpli Team

North Carolina
1 review
0 helpful votes
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States completely free and then I have to pay! What BS

Date of experience: February 5, 2024
Sarah H. — PDFSimpli Rep
over a year old

Hello,

Thank you for sharing your feedback with us. All of our services are on a subscription basis. We have worked really hard to bring more functionality to our product to offer the best service for you. You can try our "Delayed" Option and wait 24hr for one document converted to word, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately, depending on the plan you choose. The $1.95 option gives you full access and unlimited conversion for 14 days. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. If no cancellation or change of plan is made, then you move over to our auto-renewing base subscription plan for $39.95.

We have different offers depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at [email protected].

Regards,

PDFSimpli

California
1 review
0 helpful votes
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Very user friendly and easy to use
February 1, 2024

Very user friendly and easy to use. Saves me so much time with my document editing

Date of experience: February 1, 2024
Sarah H. — PDFSimpli Rep
over a year old

Hello,

Thank you for taking the time to share your positive experience with us. Your feedback means a lot to the PDFSimpli team, and we're delighted to hear that you had a great experience with our service. Your 5-star rating is truly appreciated.

We would love to hear more about your experience and any additional details you'd like to share. Your input helps us continually improve and provide the best possible service to our customers.

Should you ever require technical assistance, please remember that our 24-hour chat support is available on our website. We're always here to help!

Thank you again for choosing PDFSimpli.

Best regards,

PDF Simpli Team

Canada
1 review
0 helpful votes
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PDF Simpli is easy to work with and has all the features you would ever need. Was able to complete the document very quickly.

Date of experience: January 30, 2024
Sarah H. — PDFSimpli Rep
over a year old

Hi,

Thank you for leaving us a review. We really appreciate you taking the time out to share your experience with us. We are happy to hear you had a positive experience at PDFSimpli! We value your input and encourage you to let us know more details about your experience with us. Thank you for the 5 star rating.

Sincerely,

PDF Simpli

California
1 review
0 helpful votes
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The PDF editor works pretty well, however it is advertised on Google as free (at least for 24 hours in the most charitable reading of the site description). It is not. You can edit your document but the download function is behind a paywall. Luckily, the 14-day trial isn't too much, but then charging over $30/month after that period and hiding it in the fine print, especially when the monthly subscription is only 25, is pretty egregious. Will be sure to cancel soon.

Date of experience: January 29, 2024
Sarah H. — PDFSimpli Rep
over a year old

Hello,

Thank you for sharing your feedback with us. All of our services are on a subscription basis. We have worked really hard to bring more functionality to our product to offer the best service for you. You can try our "Delayed" Option and wait 24hr for one document converted to word, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately, depending on the plan you choose. The $1.95 option gives you full access and unlimited conversion for 14 days. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. If no cancellation or change of plan is made, then you move over to our auto-renewing base subscription plan for $39.95. Also to clarify the $25 monthly, that would be by selecting the annual subscription where it is an estimate per month. However, the plan has to be paid upfront for the whole year to a total of $299.00

We have different offers depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at [email protected].

Regards,

PDFSimpli

New Mexico
1 review
0 helpful votes
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I still don't know if this app will help me merge 5 pdf files into one

Date of experience: January 29, 2024
Sarah H. — PDFSimpli Rep
over a year old

Hello,

In order to merge the file you just need to select the marge option at the bottom of the page and the system will allow you to choose the files. Also for assistance with merging PDF files, please feel free to reach out to our technical support team at [email protected]. They'll be happy to help you with any questions or issues you may have regarding merging your PDF files.

Best regards,
PDF Simpli

Arizona
1 review
0 helpful votes
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Waiting to see end results, but so far it has been an easy process.

Date of experience: January 26, 2024
Sarah H. — PDFSimpli Rep
over a year old

Hello,

Thank you for your positive feedback! We're glad to hear that you've found the process easy so far. If you have any questions or need assistance, feel free to contact our customer support team at +1-844-898-1076 or email us at [email protected].

Best regards,
PDF Simpli

Virginia
1 review
0 helpful votes
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My card declined several times and I ended up having to use a different card.

Date of experience: January 26, 2024
Sarah H. — PDFSimpli Rep
over a year old

Hello,

We're sorry to hear about the trouble you experienced with your payment. Sometimes when the charge is tried more than once the card company may believe is not the card holder's doing and block the transactions. If you encounter any further issues or have any questions, please feel free to reach out to our support team at [email protected] for assistance.

Best regards,
PDF Simpli

Georgia
2 reviews
0 helpful votes
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When you said free I thought that was what you meant.

Date of experience: January 26, 2024
Sarah H. — PDFSimpli Rep
over a year old

Hello,

Thank you for sharing your feedback with us. All of our services are on a subscription basis. You can try our "Delayed" Option and wait 24hr for one document converted free of charge. Or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately, depending on the plan you choose. The $1.95 option gives you full access and unlimited conversion for 14 days. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. If no cancellation or change of plan is made, then you move over to our auto-renewing base subscription plan for $39.95.

We have different offers depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at [email protected].

Regards,

PDFSimpli