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PDFSimpli

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

PDFSimpli is another exciting product from WorkSimpli Software LLC. Our mission is to empower people to help themselves. The time to change your life is not tomorrow, it is today. As a company, we believe in momentum and results. We want to make things simple and delightful for our users through a constant evolution of software. This includes difficult and intimidating legal and financial situations or working with pesky file formats like PDF.

We will take the difficult and confusing work of editing, converting, compressing, splitting, or compressing PDFs and make it simple. We are all about the simplicity. And don't worry, we’ve got your back. We have a 100% 30 days money back guarantee if you are not satisfied with our product. So go on and sign-up for full access and find out what people are talking about.


pdfsimpli.com
San Juan, Puerto Rico
+10
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PDFSimpli Reviews Summary

PDFSimpli has a rating of 3.4 stars from 2,274 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PDFSimpli most frequently mention great service, easy process and much time. PDFSimpli ranks 5th among Software sites.

This company responds to reviews on average within 1 day

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Florida
1 review
0 helpful votes
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This program says you get a free trial, there is no free trial. I unfortunately really need this done now and will cancel immediately.

Date of experience: March 3, 2024
Sarah H. — PDFSimpli Rep
over a year old

Hello,

Thank you for sharing your feedback with us. All of our services are on a subscription basis. We have worked really hard to bring more functionality to our product to offer the best service for you. You can try our "Delayed" Option and wait 24 hr for the download of one document, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately, depending on the plan you choose. The $1.95 option gives you full access and unlimited conversion for 14 days. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. If no cancellation or change of plan is made, then you move over to our auto-renewing base subscription plan for $39.95.

We have different offers depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at [email protected].

Regards,

PDFSimpli

Virginia
1 review
0 helpful votes
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I want my money back
March 11, 2024

I want my money back. The document I paid to download is not accessible when I go to the download document button.

Date of experience: March 1, 2024
Sarah H. — PDFSimpli Rep
over a year old

Hello,

Thank you for bringing this to our attention. We apologize for the inconvenience you're experiencing with our website, and appreciate your patience. To better assist you, could you please provide more details about the issues you're encountering? This information will help our technical support team identify and resolve the issues promptly. Contact us at 1-844-898-1076 9 AM- 6 PM AST Monday- Friday or via email at [email protected]. We look forward to assisting you.

Sincerely,

PDFSimpli

Texas
1 review
0 helpful votes
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Nice to convert and merge my files, I disliked I was kind of forced to pay for something that was advertised as free. Then I have to spend extra time to cancel my subscription for something I only needed one time

Date of experience: February 28, 2024
Sarah H. — PDFSimpli Rep
over a year old

Hello,

Thank you for sharing your feedback with us. We are so sorry for the misunderstanding. All of our services are on a subscription basis. You can try our "Delayed" Option and wait 24 hours for one document, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. We have different offers depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at [email protected].

Regards,

PDFSimpli

Georgia
1 review
0 helpful votes
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Very slow
March 9, 2024

Very slow. Page was unresponsive after every action I took while trying to edit my PDF.

Date of experience: February 27, 2024
Sarah H. — PDFSimpli Rep
over a year old

Hello,

Thank you for sharing your feedback with us. All of our services are on a subscription basis. We have worked really hard to bring more functionality to our product to offer the best service for you. You can try our "Delayed" Option and wait 24hr for one document converted to word, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately, depending on the plan you choose. The $1.95 option gives you full access and unlimited conversion for 14 days. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. If no cancellation or change of plan is made, then you move over to our auto-renewing base subscription plan for $39.95.

We have different offers depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at [email protected].

Regards,

PDFSimpli

Georgia
1 review
0 helpful votes
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I had to create a new account because I couldn't log in to my existing account. I will delete this one.

Date of experience: February 23, 2024
Sarah H. — PDFSimpli Rep
over a year old

Hello,

Thank you for reaching out. We are sorry for the inconvenience. We've worked really hard to bring more functionality to our product so your feedback is really appreciated. If you need assistance, don't hesitate to contact us at 1-844-898-1076 9 AM- 6 PM AST Monday- Friday or via email at [email protected].

Sincerely,

PDF Simpli

Canada
1 review
0 helpful votes
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My first registration failed although I received an e-mail confirming the creation of an account.

Date of experience: February 23, 2024
Sarah H. — PDFSimpli Rep
over a year old

Hi,

Thank you for leaving us a review. We've worked really hard to bring more functionality to our product. Please explain what happened. We will share this with our team so we can look into it. Please contact us for assistance at 1-844-898-1076 between 9:30AM- 6:30PM AST, Monday-Friday or via email [email protected] & online chat (24hrs).

Regards,

PDF Simpli

Texas
1 review
0 helpful votes
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Realmente me esta ayudando en una situacion de emergencia.

Gracias y saludos!

Date of experience: February 22, 2024
Sarah H. — PDFSimpli Rep
over a year old

Hola,

Le agradecemos su reseña y la calificación de 3 estrellas. Cualquier comentario es más que bienvenido ya que ayudará a que nuestros servicios sean mucho mejores para futuros clientes. Estamos encantados de saber que nuestro producto funcionó para usted.

Atentamente,

PDF Simpli

California
1 review
0 helpful votes
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I just got done paying i go to my document and our menus we edited came out completely different from what I edited.

Date of experience: February 20, 2024
Sarah H. — PDFSimpli Rep
over a year old

Hello,

I'm sorry to hear about the issue you're experiencing with your edited document. Our technical support team can help you with this. Please contact them at [email protected] for assistance.

Best regards,

PDF Simpli

Florida
1 review
1 helpful vote
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I choose this site expecting a free service. Even though I am getting 14 days of service, which I probably won't need for $1.95, I only needed to change one number in an address. This site held my document captive for $2.00 because I needed to update an address, by one number, my husband typed in incorrectly on a PDF file. As a former Executive Secretary, I did all the work, you should pay me my going rate of $45.00 and hour.

Date of experience: February 20, 2024
Sarah H. — PDFSimpli Rep
over a year old

Hello,

Thank you for sharing your feedback with us. We're sorry to hear about your experience. We understand your frustration and want to clarify that while we offer a 14-day trial for $1.95, we also have a free "Delayed" option that will deliver your document within 24 hours without charge. This option may have been more suitable for your needs.

If you have any further questions or need assistance, please don't hesitate to contact us at [email protected]. We're here to help. Additionally, if you wish to cancel your subscription, you can do so at any time.

Best regards,

PDF Simpli

GB
1 review
0 helpful votes
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Charging at the end is poor, pricing is prohibitive

Date of experience: February 19, 2024
Sarah H. — PDFSimpli Rep
over a year old

Hello,

Thank you for sharing your feedback with us. All of our services are on a subscription basis. We have worked really hard to bring more functionality to our product to offer the best service for you. You can try our "Delayed" Option and wait 24hr for one document converted to word, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately, depending on the plan you choose. The $1.95 option gives you full access and unlimited conversion for 14 days. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. If no cancellation or change of plan is made, then you move over to our auto-renewing base subscription plan for $39.95.

We have different offers depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at [email protected].

Regards,

PDFSimpli

Illinois
2 reviews
0 helpful votes
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After I completed my edit, when I converted my page it was horrible. And nothing I saved was correct.

Date of experience: February 18, 2024
Sarah H. — PDFSimpli Rep
over a year old

Hello,

We are sorry for the inconvenience. We've worked really hard to bring more functionality to our product. Please explain further so we can assist you and also send an email to our Technical Department at [email protected]. They can help you with any technical issues you may experience with our website.

Best regards,

PDF Simpli

Massachusetts
1 review
0 helpful votes
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Scam!
February 26, 2024

They used your payment details, and charge for subscription without authorisation. Scam. Be aware!

Date of experience: February 18, 2024
Sarah H. — PDFSimpli Rep
over a year old

Hi,

We're sorry to hear about your recent experience. Our website is free to use! To edit and convert your document it's free but if you want to do any downloads you need to have a subscription. We have an initial trial for $1.95 or $1.45. You can try out PDFSimpli for 14 days with unlimited access. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. If no cancellation or change of plan is made, then you move over to our auto-renewing base subscription plan for $39.95. We do let you know before you subscribe. You have the chance to cancel within trial and no other charge will be made.

We have different offers depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at [email protected].

Sincerely,

PDF Simpli

Philippines
1 review
0 helpful votes
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Scam
February 25, 2024

I was charged for the "free trial". And 1 day before the expiration of the so called "free trial" i tried to cancel, but nothing happened. They automatically charged me a 1 month fee. I tried to contact many times, they said the will issue a refund, and i received a message from them that it was refunded, but for almost 2 months since the day they said they issued a refund until now, nothing. No refund issued. Called my bank they confirmed that no refund transaction from this company found. They just response on my freedback to contact them to resolve the issue but for how many messages i sent no response yet.

Date of experience: February 18, 2024
Sarah H. — PDFSimpli Rep
over a year old

Hello,

Thanks so much for sharing your experience with us. We are so sorry for the trouble you went. We've worked really hard to bring more functionality to our product. Please contact our Support Team via email at [email protected] if you still need assistant. They can help you with any inquiries you may have about our website or any issue in general or you can call customer service at 1-844-898-1076 between 9:30AM-6:30PM AST, Monday-Friday. Our records show that a refund was initiated yesterday Feb 19. You would have to wait the allotted time for the refund to be back on your account, which is 5 to 7 business days. Thank you for your review.

Best Regards,

PDF Simpli

Colorado
1 review
0 helpful votes
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Many attempts to do conversion, then finally when it worked the Word document was full of errors.

Date of experience: February 18, 2024
Sarah H. — PDFSimpli Rep
over a year old

Hello,

We are sorry for the inconvenience. We've worked really hard to bring more functionality to our product. Send an email to our Technical Department at [email protected]. They can help you with any technical issues you may experience with our website.

Regards,

PDF Simpli

Florida
4 reviews
0 helpful votes
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Too many pop ups to get a 5 star just to download it.

Date of experience: February 17, 2024
Sarah H. — PDFSimpli Rep
over a year old

Hello,

Thank you for reaching out. We are sorry for the inconvenience. We've worked really hard to bring more functionality to our product so your feedback is really appreciated. If you need assistance, don't hesitate to contact us at 1-844-898-1076 9 AM- 6 PM AST Monday- Friday or via email at [email protected].

Sincerely,

PDF Simpli

Florida
1 review
0 helpful votes
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Trash company that lets you waste your time yet advertises as a free pdf editor. You should change it to a free time waster and get ready to pay 1.45 for editing

Date of experience: February 16, 2024
Sarah H. — PDFSimpli Rep
over a year old

Hello,

Thank you for sharing your feedback with us. All of our services are on a subscription basis. We have worked really hard to bring more functionality to our product to offer the best service for you. You can try our "Delayed" Option and wait 24hr for one document converted to word, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately, depending on the plan you choose. The $1.95 option gives you full access and unlimited conversion for 14 days. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. If no cancellation or change of plan is made, then you move over to our auto-renewing base subscription plan for $39.95.

We have different offers depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at [email protected].

Regards,

PDFSimpli

New Jersey
1 review
0 helpful votes
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I paid for 14 day full access, and it's not letting me edit it, instead it saved it in word format, and now it tells me to log into my microsoft account and then do a free trial or pay

Date of experience: February 16, 2024
Sarah H. — PDFSimpli Rep
over a year old

Hello,

Thank you for reaching out. We are sorry for the inconvenience. We've worked really hard to bring more functionality to our product so your feedback is really appreciated. If you need assistance, don't hesitate to contact us at 1-844-898-1076 9 AM- 6 PM AST Monday- Friday or via email at [email protected].

Sincerely,

PDF Simpli

Texas
1 review
0 helpful votes
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The link I clicked on said "PDF Simpli PDFs Online Free - Edit, Save, Print" This was in fact not free. Don't have my physical card with me so caused a hassle on finding a different way to pay so I can get a pdf that i made minimal changes to.

Date of experience: February 16, 2024
Sarah H. — PDFSimpli Rep
over a year old

Hello,

Thank you for sharing your feedback with us. All of our services are on a subscription basis. We have worked really hard to bring more functionality to our product to offer the best service for you. You can try our "Delayed" Option and wait 24hr for one document converted to word, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately, depending on the plan you choose. The $1.95 option gives you full access and unlimited conversion for 14 days. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. If no cancellation or change of plan is made, then you move over to our auto-renewing base subscription plan for $39.95.

We have different offers depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at [email protected].

Regards,

PDFSimpli

California
2 reviews
0 helpful votes
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I am not subscribing
February 23, 2024

I am not subscribing. I just needed one document and it stated it was free. Obviously it was not. I paid and do not want a monthly subscription

Date of experience: February 16, 2024
Sarah H. — PDFSimpli Rep
over a year old

Hello,

Thank you for sharing your feedback with us. All of our services are on a subscription basis. We have worked really hard to bring more functionality to our product to offer the best service for you. You can try our "Delayed" Option and wait 24hr for one document converted to word, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately, depending on the plan you choose. The $1.95 option gives you full access and unlimited conversion for 14 days. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. If no cancellation or change of plan is made, then you move over to our auto-renewing base subscription plan for $39.95. We have different offers depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at [email protected].

Regards,

PDFSimpli

Greece
1 review
0 helpful votes
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I am Greek and the pdf came back terrible. I want a refund!

Date of experience: February 15, 2024
Sarah H. — PDFSimpli Rep
over a year old

Hello,

We are sorry for the inconvenience but our software currently doesn't support that language. For technical issues please contact our support team via email at [email protected]. They can assist you with this problem. You can also contact us by phone at 1-844-898-1076 or chat 24/7. We can rectify this.

Regards,

PDFSimpli