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PDFSimpliReviews 2,206

3.3

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From the business

PDFSimpli is another exciting product from WorkSimpli Software LLC. Our mission is to empower people to help themselves. The time to change your life is not tomorrow, it is today. As a company, we believe in momentum and results. We want to make things simple and delightful for our users through a constant evolution of software. This includes difficult and intimidating legal and financial situations or working with pesky file formats like PDF.

We will take the difficult and confusing work of editing, converting, compressing, splitting, or compressing PDFs and make it simple. We are all about the simplicity. And don't worry, we’ve got your back. We have a 100% 30 days money back guarantee if you are not satisfied with our product. So go on and sign-up for full access and find out what people are talking about.


pdfsimpli.com
San Juan, Puerto Rico
+10
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PDFSimpli Reviews Summary

PDFSimpli has a rating of 3.3 stars from 2,206 reviews, indicating that most customers are generally satisfied with their purchases. PDFSimpli ranks 5th among Software sites.

This company responds to reviews on average within 1 day

We monitor reviews for authenticity

GB
1 review
0 helpful votes
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It says free upfront but then charges. The amount is reasonable so far but doesnt build trust.
Once download load it wasn't useable, I spoke with the chat bit and was instructed to email in. Turned my quick half job into a headache. Found an alternative solution in the end

Date of experience: October 5, 2024
Sarah H. PDFSimpli Rep
over a year old

Hello,

Thank you for bringing this to our attention. We apologize for the inconvenience you're experiencing with our website, and appreciate your patience. To better assist you, could you please email us at [email protected]. Our support team can identify and resolve the issues promptly.

Sincerely,

PDFSimpli


It says free upfront but then charges
October 13, 2024
Previous review

It says free upfront but then charges. The amount is reasonable so far but doesnt build trust

Date of experience: October 3, 2024
Italy
1 review
0 helpful votes
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Ho scaricato un unico documento
October 14, 2024

Ho scaricato un unico documento. Mi sembra per ora tutto lineare e semplice

Date of experience: October 3, 2024
Sarah H. PDFSimpli Rep
over a year old

Hola,

Gracias por su valoración de 4 estrellas. Nos alegra saber que ha tenido una experiencia positiva en PDFSimpli. Valoramos su opinión y le animamos a que nos cuente más detalles sobre su experiencia con nosotros.

Atentamente,

PDF Simpli

Mexico
1 review
1 helpful vote
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You have been charge to my credit card for 3 months. I sent emails and tried to unsuscribe and i coudn´t I called my bank to ask for help

Date of experience: October 2, 2024
Sarah H. PDFSimpli Rep
over a year old

Hello,

Hank you for bringing this to our attention, and I apologize for the inconvenience you've experienced. I understand how frustrating this situation must be, and we truly appreciate your patience.

Our support team strives to respond to all inquiries within 24-48 hours, especially over chat. Could you kindly confirm which email address you sent your messages to? This will help us investigate what went wrong and ensure that your request is addressed promptly.

Thank you again for your understanding, and we’re here to help get this sorted out as quickly as possible.

Best regards,
PDF Simpli

New York
1 review
0 helpful votes
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I paid the money and the document came as blank. Can you please refund and cancel my subscription?

Date of experience: October 1, 2024
Sarah H. PDFSimpli Rep
over a year old

Hello,

We’re sorry to hear about the issue with your document. For a refund and to cancel your subscription, please contact us directly via email at [email protected] with your account details. Our team will assist you promptly to resolve this matter.

If you need further assistance, feel free to call us at 1-844-898-1076.

Best regards,
PDFSimpli

GB
1 review
1 helpful vote
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Subscription
October 11, 2024

Unfortunately different amounts came out of my bank linked to this and I ended up repointing to PayPal

Date of experience: September 30, 2024
Sarah H. PDFSimpli Rep
over a year old

Hello,

Thank you for reaching out. We are sorry for the inconvenience. All of our services are on a subscription basis. We offer a 14-day trial at first and after trying the product, if you do not wish to continue, you need to call or go online to cancel before the trial ends or change the subscription to a different plan otherwise you will get billed past the trial period. It is stipulated on the website, terms need to be agreed with and you also get sent an email confirming all these details. If you need assistance, don't hesitate to contact us at 1-844-898-1076 or via email at [email protected].

Sincerely,

PDF Simpli

Brazil
1 review
0 helpful votes
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Paguei vocês para tirar a proteção de um livro, preciso só copiar e colocar no teleprompter...mas seu programa não desbloqueia

Date of experience: September 27, 2024
Sarah H. PDFSimpli Rep
over a year old

Hi,

Obrigado por nos deixar uma avaliação. Trabalhámos arduamente para introduzir mais funcionalidades no nosso produto. Por favor, explique o que aconteceu. Iremos partilhar esta informação com a nossa equipa para que possamos analisar a situação. Para obter assistência, contacte-nos através do número 1-844-898-1076 entre as 9:30 e as 18:30 AST, de segunda a sexta-feira, ou através do e-mail [email protected] e do chat online (24 horas).

Com os melhores cumprimentos,

PDF Simpli

Spain
1 review
0 helpful votes
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Engaño
October 7, 2024

Pagas una prueba y luego te meten 50 euros al mes...

Date of experience: September 26, 2024
Sarah H. PDFSimpli Rep
over a year old

Hola,

Gracias por compartir tus comentarios con nosotros. Ofrecemos un período de prueba sin riesgos durante el cual están disponibles reembolsos completos de todos los cargos dentro de los 30 días posteriores a la fecha de la transacción inicial si se pasa por alto la cancelación de la cuenta. En caso de no iniciarse la cancelación, la facturación continuará según los términos acordados, los cuales deberán aceptarse antes de comenzar la prueba. La participación en el periodo prueba es voluntaria y los cargos no se imponen arbitrariamente.

PDF Simpli funciona con un sistema basado en el usuario en el que cada usuario debe elegir el plan de prueba donde se explica que la cuenta es por 14 días y se renueva automáticamente al no cancelar dentro del período de prueba. Además, cada cliente recibe estos detalles en el correo electrónico una vez creada la cuenta. Por último, para activar su cuenta debe haber aceptado los términos y condiciones donde se proporcionan nuevamente los detalles de la renovación automática.

Para referencia futura, al cancelar su cuenta, asegúrese de recibir una confirmación por correo electrónico para verificar la cancelación. Es posible que no se haya seguido el proceso de cancelación correcto. Además, para cualquier disputa, recomendamos comunicarse directamente con el comerciante (nosotros) como primer paso. Esperamos que esto pueda ser de ayuda.

Comuníquese con nosotros por teléfono al 1-844-898-1076 o por correo electrónico a [email protected] si tiene alguna inquietud o pregunta.

Sinceramente,

PDF Simpli

South Carolina
1 review
1 helpful vote
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It was not as expected
October 7, 2024

Not as expected, it did not provide a viable pdf file to share. Cancelled immediately and was still charged for a month. Disputed through Pay Pal

Date of experience: September 26, 2024
Sarah H. PDFSimpli Rep
over a year old

Hello,

Thank you for sharing your feedback with us. We provide a risk-free trial period during which full refunds are available for all charges within 30 days of the initial transaction date if cancellation is overlooked. Should cancellation not be initiated, billing will continue as per the agreed terms, which must be accepted prior to commencing the trial. Participation in the trial is voluntary, and charges are not imposed arbitrarily.

PDF Simpli works with a user based system in which every user must choose the trial plan where it is explained that the account is for 14 days and due to an automatic renewal upon not canceling within the trial period. Also, every customer receives these details in the email once the account is created. Please note that we do not bill canceled accounts. For future reference, when canceling your account, kindly ensure that you receive an email confirmation to verify the cancellation. It is possible that the correct cancellation process was not followed. Additionally, for any disputes, we recommend contacting the merchant (us) directly as the first step. We hope this can be of assistance.

Please reach out to us by phone 1-844-898-1076 or by email at [email protected] if you have any concerns or questions.

Sincerely,

PDF Simpli

Florida
1 review
0 helpful votes
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Fast and easy way to edit PDFs
October 3, 2024

Thank you! I had to correct an important element of a doc I created while on the fly at a conference. Thank you!

Date of experience: September 23, 2024
Sarah H. PDFSimpli Rep
over a year old

Hi,

We really appreciate you taking the time out to share your review with us. We're delighted to learn that you had a great experience with PDFSimpli. We value your input and encourage you to let us know more details about your experience with us. Thank you for the 5 star rating.

Sincerely,

PDF Simpli

Saudi Arabia
1 review
1 helpful vote
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I wanted my translation request to be in ENglish from Arabic document which didn't and was disappointing as i paid for it

Date of experience: September 23, 2024
Sarah H. PDFSimpli Rep
over a year old

Hello,

We are sorry for the inconvenience. We've worked really hard to bring more functionality to our product. Please send an email to our Technical Department at [email protected] and explain further so we can assist you. They can help you with any technical issues you may experience with our website.

Best regards,

PDF Simpli

Mexico
1 review
0 helpful votes
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Al traducir el documento se movieron partes del mismo, no quedo bien la imagen

Date of experience: September 22, 2024
Sarah H. PDFSimpli Rep
over a year old

Hola,

Lamentamos las molestias. Hemos trabajado muy duro para aportar más funcionalidad a nuestro producto. Envíe un correo electrónico a nuestro Departamento Técnico a [email protected] y explique más para que podamos ayudarlo. Ellos pueden ayudarle con cualquier problema técnico que pueda experimentar con nuestro sitio web.

Atentamente,

PDF Simpli

Florida
1 review
0 helpful votes
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Easy and better than the rest less hassle filling out. Thank you

Date of experience: September 20, 2024
Sarah H. PDFSimpli Rep
over a year old

Hello,

Thank you so much for your 5-star review! We’re delighted to hear that you found PDFSimpli easy to use and hassle-free compared to other services. If you have any further questions or need assistance, don’t hesitate to reach out to us at 1-844-898-1076 or via email at [email protected]. We’re here to help anytime!

Best regards,
PDFSimpli

Portugal
1 review
0 helpful votes
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Refund
September 30, 2024

I ask for a refund in the 30 days period and I am still waiting for.

Date of experience: September 20, 2024
Sarah H. PDFSimpli Rep
over a year old

Hello,

Based on our records your account was cancelled directly under the PayPal system. That action will unfortunately block out any communications with our systems. For further assistance please contact us at [email protected].

Regards,
PDF Simpli

Colorado
1 review
0 helpful votes
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It said free in google search but then I had to pay to download and print. Bad

Date of experience: September 19, 2024
Sarah H. PDFSimpli Rep
over a year old

Hello,

We are sorry for the inconvenience. While we do offer a free option, which includes a 24-hour waiting period and registration, we also provide a paid option for immediate access to edited documents. We apologize if this wasn't made clearer to you initially. If you have any further questions or concerns, please don't hesitate to reach out.

Regards,

PDFSimpli

Texas
1 review
0 helpful votes
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You do not know there is a cost associated with the product until the very end

Date of experience: September 18, 2024
Sarah H. PDFSimpli Rep
over a year old

Hello,

Thank you for sharing your feedback with us. All of our services are on a subscription basis. We have worked really hard to bring more functionality to our product to offer the best service for you. You can try our "Delayed" Option and wait 24 hr for the download of one document, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately, depending on the plan you choose. The $1.95 option gives you full access and unlimited conversion for 14 days. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. If no cancellation or change of plan is made, then you move over to our auto-renewing base subscription plan.

We have different plans depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at [email protected].

Regards,
PDFSimpli

New York
1 review
0 helpful votes
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I was able to successfully fill a bank form in about 35 minutes. Easy to use, intuitive directions.

Date of experience: September 17, 2024
Sarah H. PDFSimpli Rep
over a year old

Hello,

Thank you so much for your positive feedback! We're delighted to hear that you found our services reasonably priced and helpful. If you ever need assistance or have any questions, please feel free to reach out to us at 1-844-898-1076 or via email at [email protected]. We're here to help in any way we can.

Best regards,
PDFSimpli

Kenya
1 review
1 helpful vote
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I thought I would get the word document as is and not my logo converted to a picture. I am disappointed

Date of experience: September 17, 2024
Sarah H. PDFSimpli Rep
over a year old

Hello,

We are sorry for the inconvenience. Thanks for leaving a feedback. Please send an email to our Technical Department at [email protected] and explain further so we can assist you. They can help you with any technical issues you may experience with our website.

Best regards,

PDF Simpli

Florida
1 review
0 helpful votes
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So far so good
September 27, 2024

So far so good. My bank recently closed my account and are refusing to give me my statements

Date of experience: September 16, 2024
Sarah H. PDFSimpli Rep
over a year old

Hi,

Thank you for the 4 star rating. We are happy to hear you had a positive experience at PDFSimpli. We value your input and encourage you to let us know more details about your experience with us.

Sincerely,

PDF Simpli

Texas
1 review
0 helpful votes
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It just links to Adobe which I was trying tp avoid. Still cannot save anything.

Date of experience: September 15, 2024
Sarah H. PDFSimpli Rep
over a year old

Hello,

Thank you for sharing your feedback. We want to clarify that our system operates independently and does not link to Adobe or require its use. If you're having trouble saving files, please reach out to us directly so we can assist you in resolving the issue. You can contact us at 1-844-898-1076 or via email at [email protected].

Best regards,
PDFSimpli

Andorra
1 review
0 helpful votes
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Me parece correcto, despues de lo que he podido encontrar, saludos

Date of experience: September 15, 2024
Sarah H. PDFSimpli Rep
over a year old

¡Hola!

Gracias por tu comentario positivo! Nos alegra saber que has encontrado útil nuestro servicio. Si en algún momento necesitas ayuda o tienes alguna duda, estamos disponibles para ayudarte. Puedes contactarnos al 1-844-898-1076 o enviarnos un correo electrónico a [email protected].

¡Saludos cordiales!
PDFSimpli