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PDFSimpli

3.3

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From the business

PDFSimpli is another exciting product from WorkSimpli Software LLC. Our mission is to empower people to help themselves. The time to change your life is not tomorrow, it is today. As a company, we believe in momentum and results. We want to make things simple and delightful for our users through a constant evolution of software. This includes difficult and intimidating legal and financial situations or working with pesky file formats like PDF.

We will take the difficult and confusing work of editing, converting, compressing, splitting, or compressing PDFs and make it simple. We are all about the simplicity. And don't worry, we’ve got your back. We have a 100% 30 days money back guarantee if you are not satisfied with our product. So go on and sign-up for full access and find out what people are talking about.


pdfsimpli.com
San Juan, Puerto Rico
+10
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PDFSimpli Reviews Summary

PDFSimpli has a rating of 3.3 stars from 2,269 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PDFSimpli most frequently mention great service, easy process and much time. PDFSimpli ranks 5th among Software sites.

This company responds to reviews on average within 1 day

We monitor reviews for authenticity

GB
1 review
0 helpful votes
Follow Christina S.
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At first they don't mentioned there is payment, then they take you to a payement page. I had no choice but to pay, and then my document downloads as word not docx, and the format is all messed up and the letters have become symbols. Wasted £1.95 for nothing.

Date of experience: November 18, 2024
Sarah H. PDFSimpli Rep
over a year old

Hello,

Thank you for sharing your feedback with us. All of our services are on a subscription basis. We have worked really hard to bring more functionality to our product to offer the best service for you. You can try our "Delayed" Option and wait 24 hr for the download of one document, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately, depending on the plan you choose. The $1.95 option gives you full access and unlimited conversion for 14 days. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. If no cancellation or change of plan is made, then you move over to our auto-renewing base subscription plan for $49.95.

We have different plans depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at [email protected].

Regards,
PDFSimpli

Jamaica
1 review
0 helpful votes
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False advertising that the edit was free even thought it's reasonably priced.

Date of experience: November 17, 2024
Sarah H. PDFSimpli Rep
over a year old

Hi,

Thank you for the 3 star rating. Our website is free to use! To edit and convert your document it's free but if you want to do any downloads you need to have a subscription. We have an initial trial for $1.95 or $1.45. You can try out PDF Simpli for 14 days with unlimited access or use our Delayed option where you can get one document after 24 hours free of charge.

Best Regards.

PDF Simpli

GB
1 review
0 helpful votes
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Victim
November 26, 2024

Terrible experience, I will avoid this company if I can at al

Date of experience: November 16, 2024
Sarah H. PDFSimpli Rep
over a year old

Hello,

Thank you so much for taking the time to leave us feedback. Please explain what led you to this conclusion, so we can assist you or rectify it. We've worked really hard to bring more functionality to our product.

Best Regards,

PDF Simpli

Massachusetts
1 review
0 helpful votes
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Deception
November 26, 2024

You started charging me $40 a month, and I had not asked for that. It took me a few months to notice.

Date of experience: November 16, 2024
Sarah H. PDFSimpli Rep
over a year old

Hi,

Hope you are doing well. Registering to our website is completely free and so is editing and converting. If you would like to download or print the converted document, then an active subscription is needed. You can use our 14 days trial for $1.95 or $1.45 to download the document and if you are not satisfied with us then you can cancel it any time before 14 days and you’ll only pay once.

We provide a risk-free trial period during which full refunds are available for all charges within 30 days of the initial transaction date if cancellation is overlooked. Should cancellation not be initiated, billing will continue as per the agreed terms, which must be accepted prior to commencing the trial. Participation in the trial is voluntary, and charges are not imposed arbitrarily.

PDF Simpli works with a user based system in which every user must choose the trial plan where it is explained that the account is for 14 days and due to an automatic renewal upon not canceling within the trial period. Also, every customer receives these details in the email once the account is created. Lastly in order to activate your account you must have agreed with the terms and conditions where the auto renewal details are once again provided. We hope this can be of assistance.

Sincerely,

PDF Simpli

New York
1 review
0 helpful votes
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Very Helpful
November 23, 2024

I wanted to cancel but the representative told me I had other options available. Am greatly appreciative for the assistance.

Date of experience: November 13, 2024
Sarah H. PDFSimpli Rep
over a year old

Hi,

We're delighted to hear that you are pleased with what we offer at PDFSimpli. Our team works hard to maintain high standards, and your feedback is truly appreciated. If there's anything else you'd like to share or if you have any suggestions for improvement, feel free to let us know. We look forward to continuing to provide you with excellent services!

Sincerely,

PDFSimpli

Puerto Rico
1 review
0 helpful votes
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Not user friendly
November 23, 2024

For a not too tech savy person, this is definitively not the app for them. Besides, they double charged my first free trial subscription. Very expensive.

Date of experience: November 13, 2024
Sarah H. PDFSimpli Rep
over a year old

Hello,

Thank you for taking the time to share your experience with us. We appreciate your feedback and would like to address your concerns.

Firstly, we would like to clarify that we do not have a mobile application available on any market; our website is designed to be fully utilized on a desktop browser. Mobile browsers may not display all features of our site due to compatibility limitations.

Regarding your subscription charge, we want to assure you that we do not offer a free trial, nor do we double charge for our services. The only complimentary option we provide is the "Delayed" feature, which allows you to download one document for free after waiting 24 hours. This option is available for use only once per customer if you prefer not to make a payment. Additionally, our 14-day trial is available for $1.45 or $1.95, depending on the plan you choose. The $1.95 option grants you unlimited conversions and immediate file access during the trial period. Please remember to cancel or modify your subscription before it ends to avoid being automatically enrolled in our base subscription plan at $49.95.

We understand that our service structure may not suit everyone, and we encourage you to explore the various plans we offer. If you have further questions or require assistance, feel free to reach out to us at 1-844-898-1076 or email [email protected].

Thank you again for your feedback.

Best regards,
The PDFSimpli Team

Mexico
1 review
0 helpful votes
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Is a good software. Very useful.
November 21, 2024
Updated review

Muy agil. Todo bien. Me sirvió perfectamente bien para el trabajo que necesitaba

Date of experience: November 11, 2024
Sarah H. PDFSimpli Rep
over a year old

Hola,

Le agradecemos su reseña y la calificación de 3 estrellas. Cualquier comentario es más que bienvenido ya que ayudará a que nuestros servicios sean mucho mejores para futuros clientes. Nos complace saber que nuestro producto funcionó eficientemente para usted.

Atentamente,

PDF Simpli


Muy agil
November 18, 2024
Previous review

Muy agil. Todo bien

Date of experience: November 7, 2024
Texas
2 reviews
0 helpful votes
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After searching and downloading ONE SHEET of paper and being charged $1.89 -unbeknownst to me there were other documents that weee not easily seen that signed one up for monthly charges- U called back and spoke to a VERY RUDE female who started yelling at me stating I owed the charges- I told her that I wanted to cancel (have proof of email sent to my from PDFS cancelling) then, they billed me 98.00 again- I disputed charges - I am in process of sending all documentation INCLUDING 30 day money back guarantee to Texas Attorney General consumer protection.

Date of experience: November 11, 2024
Sarah H. PDFSimpli Rep
over a year old

Hello,

We're sorry to hear about the frustration and confusion you encountered with your account. We understand how unexpected charges can be concerning, and we strive to be clear about our billing policies. Based on our records, your account was initiated on August 31 and was successfully canceled on October 1 through PayPal. Additionally, please note that our system does not apply a $98 charge, so we counsel to verify the name of the merchant billing this amount.

If there are any additional questions, please don’t hesitate to reach out to us directly at 1-844-898-1076 or by emailing [email protected]. We’re here to assist and ensure your concerns are fully addressed.

Best regards,
PDFSimpli

Spain
1 review
0 helpful votes
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Atentos porque intentan estafarte.
November 20, 2024

Pretenden cobrarme los 49,95€ mensuales tras haber usado una única vez la aplicación.
Pido cerrar la cuenta y la devolución del importe, en la información que facilitan en su web dicen que devuelven el dinero en plazo de 30 días. Pues lejos de eso pretenden cobrarme otros 23 € por cerrar la cuenta.
Desde luego no lo recomiendo a nadie.

Date of experience: November 10, 2024
Sarah H. PDFSimpli Rep
over a year old

Hola,

Lamentamos sinceramente la confusión y los inconvenientes que experimentaste con el servicio. En PDFSimpli no cobramos una tarifa de cancelación, y ofrecemos reembolsos dentro del plazo de 30 días según nuestras políticas. Sin embargo, en algunos casos, el reembolso puede ser parcial dependiendo del momento de la cancelación. Por favor, comunícate con nosotros al 1-844-898-1076 o envíanos un correo electrónico a [email protected] para que podamos revisar tu caso de manera detallada y ayudarte con una solución adecuada.

Agradecemos tu comprensión y esperamos resolver este asunto pronto.

Atentamente,
PDFSimpli

Australia
1 review
0 helpful votes
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Deceiving
November 19, 2024

Even not giving access to my credit card for after the purchse of one time off use i did get a charge for about $50

Date of experience: November 9, 2024
Sarah H. PDFSimpli Rep
over a year old

Hello,

Thank you for reaching out. We apologize for any confusion regarding our trial plan. When selecting the trial, there is an agreement to the subscription terms, which includes an auto-renewal if the trial isn’t canceled before the end of the period.

We’d be happy to assist with this matter directly and provide any additional clarity you may need. Please feel free to contact us at 1-844-898-1076 or email us at [email protected], and our team will be glad to assist you.

Best regards,
PDFSimpli

Texas
1 review
0 helpful votes
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I edited my pdf, paid for the service, and then my edits deleted

Date of experience: November 8, 2024
Sarah H. PDFSimpli Rep
over a year old

Hello,

Thank you for sharing your experience. We're sorry to hear about the trouble with your edits, and we completely understand how frustrating that can be. There are some factors that might affect the saving of edits, and we’d be glad to look into this further to ensure your work is saved accurately.

Please reach out to us with more details about your situation so we can investigate and assist you effectively. You can contact us via email at [email protected]. We're here to help resolve this for you!

Best regards,
PDFSimpli

GB
1 review
0 helpful votes
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Thieves
November 18, 2024

I made sure I selected a one-time purchase only, which was the 14-day use.
After the 14 days, you charged 49.95 to my PayPal for a subscription. WHICH I DID NOT AGREE TO. When I tried to get my money back, you refused! Thieves!

Date of experience: November 8, 2024
Sarah H. PDFSimpli Rep
over a year old

Hi,

We are sorry for the inconvenience. PDF Simpli works with a user based system in which every user must choose the trial plan where it is explained that the account is for 14 days and due to an automatic renewal upon not canceling within the trial period. Also, every customer receives these details in the email once the account is created. Lastly in order to activate your account you must have agreed with the terms and conditions where the auto renewal details are once again provided. We don't offer one time purchase on our website.

Sincerely,

PDF Simpli

California
1 review
0 helpful votes
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Excellent ease of communication and understanding of steps

Date of experience: November 7, 2024
Sarah H. PDFSimpli Rep
over a year old

Hi,

We really appreciate you taking the time out to share your review with us. We're delighted to learn that you had a great experience with PDFSimpli. We value your input and encourage you to let us know more details about your experience with us. Thank you for the 5 star rating.

Sincerely,

PDF Simpli

Florida
1 review
0 helpful votes
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The use is great but I was told it would be free. I'll try it for 14 days and see how it goes.

Date of experience: November 7, 2024
Sarah H. PDFSimpli Rep
over a year old

Hello,

Thank you for sharing your feedback with us and also for the 5 stars! All of our services are on a subscription basis. We have worked really hard to bring more functionality to our product to offer the best service for you. You can try our "Delayed" Option and wait 24 hr for the download of one document, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately, depending on the plan you choose. The $1.95 option gives you full access and unlimited conversion for 14 days. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. If no cancellation or change of plan is made, then you move over to our auto-renewing base subscription plan for $49.95.

We have different plans depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at [email protected].

Regards,

PDFSimpli

Illinois
1 review
0 helpful votes
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This is a scam
November 17, 2024

Very dissatisfied they charge me $49 twice and I never used it their business a scam

Date of experience: November 7, 2024
Sarah H. PDFSimpli Rep
over a year old

Hello,

Thank you for sharing your feedback with us. All of our services are on a subscription basis. We have worked really hard to bring more functionality to our product to offer the best service for you. You can try our "Delayed" Option and wait 24 hr for the download of one document, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately, depending on the plan you choose. The $1.95 option gives you full access and unlimited conversion for 14 days. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. If no cancellation or change of plan is made, then you move over to our auto-renewing base subscription plan for $49.95.

We have different plans depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at [email protected].

Regards,

PDFSimpli

Hong Kong
1 review
0 helpful votes
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I paid $2 to download one pdf and turned out they automatically subscribed me for $40/month.
Don't tell me it's transparent, when they charge me every month, I never receive a invoice nor receipt. Just charge my visa until I found out months later. Such a SCAMP. It is even more expensive than Adobe pdf editor. No not ever give your credit card number to it.

Date of experience: November 6, 2024
Sarah H. PDFSimpli Rep
over a year old

Hi,

Hope you are doing well. Registering to our website is completely free and so is editing and converting. If you would like to download or print the converted document, then an active subscription is needed. You can use our 14 days trial for $1.95 or $1.45 to download the document and if you are not satisfied with us then you can cancel it any time before 14 days and you’ll only pay once.

We provide a risk-free trial period during which full refunds are available for all charges within 30 days of the initial transaction date if cancellation is overlooked. Should cancellation not be initiated, billing will continue as per the agreed terms, which must be accepted prior to commencing the trial. Participation in the trial is voluntary, and charges are not imposed arbitrarily.

PDF Simpli works with a user based system in which every user must choose the trial plan where it is explained that the account is for 14 days and due to an automatic renewal upon not canceling within the trial period. Also, every customer receives these details in the email once the account is created. Lastly in order to activate your account you must have agreed with the terms and conditions where the auto renewal details are once again provided. We hope this can be of assistance.

Sincerely,

PDFSimpli

Italy
1 review
0 helpful votes
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Scam
November 16, 2024

Awful behaving. You charged me 50 euro without any kind of warning. Very bad behavior. I have used and paid your service but there weren't any warning that after a month i would have been charged for a subscription i didn't ask for. Very very bad.

Date of experience: November 6, 2024
Sarah H. PDFSimpli Rep
over a year old

Hi,

Hope you are doing well. Registering to our website is completely free and so is editing and converting. If you would like to download or print the converted document, then an active subscription is needed. You can use our 14 days trial for $1.95 or $1.45 to download the document and if you are not satisfied with us then you can cancel it any time before 14 days and you’ll only pay once.

We provide a risk-free trial period during which full refunds are available for all charges within 30 days of the initial transaction date if cancellation is overlooked. Should cancellation not be initiated, billing will continue as per the agreed terms, which must be accepted prior to commencing the trial. Participation in the trial is voluntary, and charges are not imposed arbitrarily.

PDF Simpli works with a user based system in which every user must choose the trial plan where it is explained that the account is for 14 days and due to an automatic renewal upon not canceling within the trial period. Also, every customer receives these details in the email once the account is created. Lastly in order to activate your account you must have agreed with the terms and conditions where the auto renewal details are once again provided. We hope this can be of assistance.

Sincerely,

PDFSimpli

France
1 review
0 helpful votes
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Pourquoi faut-il payer un service annoncé comme gratuit?

Date of experience: November 6, 2024
Sarah H. PDFSimpli Rep
over a year old

Salut,

J'espère que vous allez bien. L'inscription sur notre site Web est entièrement gratuite, tout comme l'édition et la conversion. Si vous souhaitez télécharger ou imprimer le document converti, un abonnement actif est nécessaire. Vous pouvez utiliser notre essai de 14 jours pour 1.95 pour télécharger le document converti et si vous n'êtes pas satisfait de nous, vous pouvez l'annuler à tout moment avant 14 jours.

Vous pouvez télécharger, modifier et convertir n'importe quel document - 100 % gratuitement. Pour débloquer la possibilité de télécharger tous les formats de fichiers, vous devez payer 1.95 pour un essai de 14 jours. L'essai ne comporte aucun risque et nous proposons un remboursement complet de tous les frais pendant 30 jours après la date de transaction initiale. Il s'agit en fait d'une nouvelle approche de notre offre de produits et nous aimerions recevoir des commentaires supplémentaires de nos clients, si vous en avez.

Vous pouvez essayer notre option "Différé" et attendre 24 heures pour le téléchargement d'un document, gratuitement. Faites-nous savoir si vous avez des questions.

Sincèrement,

PDF Simplifié

AE
1 review
0 helpful votes
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I did not want to change the whole language of the text only the date, brilliant now i have to translate it?

Date of experience: November 6, 2024
Sarah H. PDFSimpli Rep
over a year old

Hello,

We are sorry for the inconvenience. We've worked really hard to bring more functionality to our product. Please send an email to our Technical Department at [email protected] and explain further so we can assist you. They can help you with any technical issues you may experience with our website.

Best regards,

PDF Simpli

Saudi Arabia
1 review
0 helpful votes
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The document is not readable at all in Arabic,so my experience is so bad till now

Date of experience: November 6, 2024
Sarah H. PDFSimpli Rep
over a year old

Hello,

We are sorry for the inconvenience. We've worked really hard to bring more functionality to our product. Please send an email to our Technical Department at [email protected] and explain further so we can assist you. They can help you with any technical issues you may experience with our website.

Best regards,

PDF Simpli