PDFSimpliReviews 2,274

Hello,

Thank you for sharing your feedback. We apologize for any confusion regarding our free conversion feature. While we do offer free text conversion and a 24-hour delayed download option, immediate downloads and additional features require a subscription. Transparency is important to us, and we’ll review how this is communicated to ensure it’s clearer in the future.

If you have further concerns or need assistance, please reach out to us at 1-844-898-1076 or via email at [email protected]. We’re here to help.

Sincerely,
PDFSimpli

Hello,

Thank you for sharing your feedback. We apologize for any inconvenience caused by the issue you experienced with merging your documents. It appears there may have been a misunderstanding in the merging process, and we would be happy to assist you in resolving it.

Please feel free to reach out to our support team at 1-844-898-1076 or via email at [email protected] for further assistance. We're here to help!

Best regards,
PDFSimpli

Hola,

Gracias por compartir tu experiencia. Lamentamos que las tablas no se hayan convertido correctamente y hayan aparecido como cuadros de texto. Esto puede ocurrir si el archivo original contiene elementos complejos, como imágenes o tablas escaneadas, que nuestro sistema no puede procesar de forma precisa.

Te invitamos a ponerte en contacto con nosotros para revisar tu caso más a fondo. Puedes llamarnos al 1-844-898-1076 o enviarnos un correo electrónico a [email protected]. Estaremos encantados de ayudarte a resolver cualquier inconveniente.

Gracias por tu comprensión,
PDFSimpli

Hello,

Thank you for sharing your feedback with us. All of our services are on a subscription basis. We have worked really hard to bring more functionality to our product to offer the best service for you. You can try our "Delayed" Option and wait 24 hr for the download of one document, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately, depending on the plan you choose. The $1.95 option gives you full access and unlimited conversion for 14 days. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. If no cancellation or change of plan is made, then you move over to our auto-renewing base subscription plan for $49.95.

We have different plans depending on your needs, prices from $3.95 up to $12.95 for a single user subscription, please reach out to us by phone 1-844-898-1076 or by email at [email protected] if interested in keeping the service at a lower price.

Regards,

PDFSimpli

Hallo,

Vielen Dank, dass Sie uns Ihr Feedback mitgeteilt haben. Alle unsere Dienste sind auf Abonnementbasis. Wir haben sehr hart daran gearbeitet, unser Produkt mit mehr Funktionen auszustatten, um Ihnen den besten Service zu bieten. Sie können unsere „Delayed“-Option ausprobieren und 24 Stunden auf den Download eines Dokuments warten, kostenlos. Oder Sie zahlen für unsere 14-tägige Testversion (für $1,45 oder $1,95) und erhalten Ihre Datei sofort, je nach dem von Ihnen gewählten Tarif. Mit der $1,95-Option erhalten Sie 14 Tage lang vollen Zugriff und unbegrenzte Konvertierung. Wenn Sie das Produkt nach dem Testen nicht weiter nutzen möchten, rufen Sie an oder gehen Sie online, um das Abonnement vor Ablauf der Testphase zu kündigen oder zu einem anderen Tarif zu wechseln. Wenn Sie nicht kündigen oder den Plan ändern, wechseln Sie zu unserem sich automatisch verlängernden Basis-Abonnementplan für 49,95 $.

Wir haben verschiedene Pläne je nach Ihren Bedürfnissen, Preise von $3,95 bis zu $12,95 für ein Einzelbenutzerabonnement. Bitte kontaktieren Sie uns telefonisch unter 1-844-898-1076 oder per E-Mail an [email protected], wenn Sie daran interessiert sind, den Service zu einem niedrigeren Preis zu erhalten.

Mit freundlichen Grüßen,

PDFSimpli

Olá,

Obrigado por compartilhar seu feedback. Lamentamos saber sobre sua experiência, mas gostaríamos de esclarecer alguns pontos. Nosso processo de assinatura é transparente, e nossos termos e condições, que são aceitos antes de iniciar o teste, declaram claramente que o teste de 14 dias será renovado automaticamente em nossa assinatura básica por US$ 39,95, a menos que seja cancelado.

O cancelamento de sua assinatura é simples e pode ser feito por vários métodos, incluindo telefone, e-mail, chat ou diretamente por meio de sua conta. Também enviamos um e-mail de confirmação quando o teste é adquirido, descrevendo esses detalhes. Além disso, durante o período de teste, os clientes têm a opção de cancelar ou fazer downgrade de sua assinatura.

Esperamos que isso esclareça qualquer confusão e estamos aqui para ajudar se precisar de mais ajuda.

Atenciosamente,

PDFSimpli

Hello,

Thank you for your feedback. We're sorry to hear about your experience. Please note that we operate on a subscription model, which is clearly outlined in our terms when signing up for the 14-day trial. If the subscription isn't canceled before the trial ends, it automatically renews. We also offer a 30-day money-back guarantee for customers who may have been charged unexpectedly.
We encourage you to contact our support team at [email protected], and we'll be happy to assist you with any issues, including a refund if applicable. Thank you for giving us the opportunity to resolve this matter.

Regards,

PDFSimpli

Hello,

Thank you for your feedback. We're sorry to hear about your experience. Please note that we operate on a subscription model, which is clearly outlined in our terms when signing up for the 14-day trial. If the subscription isn't canceled before the trial ends, it automatically renews. We also offer a 30-day money-back guarantee for customers who may have been charged unexpectedly.
We encourage you to contact our support team at [email protected], and we'll be happy to assist you with any issues, including a refund if applicable. Thank you for giving us the opportunity to resolve this matter.

Regards,

PDFSimpli

Hello,

Thanks so much for sharing your experience with us and for three star rating. We are sorry for the inconvenience. Please contact our Support Team via email at [email protected]. They can help you with any inquiries you may have about our website or any issue in general or you can call customer service at 1-844-898-1076 between 9:30AM-6:30PM AST, Monday-Friday.

Best regards,

PDF Simpli

Hola,

Gracias por compartir su opinión. Lamentamos mucho que su experiencia no haya cumplido con sus expectativas. Queremos aclarar que nuestro equipo de soporte está disponible 24/7 a través de correo electrónico, chat y teléfono. Nos esforzamos por responder a todos los correos electrónicos dentro de un plazo de 24 a 48 horas para garantizar una atención eficiente.

Si aún no ha recibido una respuesta o necesita asistencia adicional con su reembolso, le pedimos que se comunique nuevamente con nosotros al 1-844-898-1076 o a través de nuestro correo electrónico [email protected]. Estamos aquí para ayudarle a resolver cualquier problema lo antes posible.

Atentamente,
PDFSimpli

Hola,

Gracias por compartir su opinión. Lamentamos cualquier confusión respecto a nuestra política de suscripción. PDFSimpli es un servicio basado en suscripción, y todas las renovaciones automáticas se informan claramente durante el registro, así como en nuestros Términos y Condiciones.

Si considera que no ha utilizado el servicio y desea solicitar un reembolso o cancelar la suscripción, nuestro equipo de soporte está disponible para ayudarle. Por favor, contáctenos al 1-844-898-1076 o a través de nuestro correo electrónico [email protected] para resolver esta situación lo más pronto posible.

Estamos comprometidos con la transparencia y con brindar una solución satisfactoria.

Atentamente,
PDFSimpli

Hello,

Thank you for sharing your feedback. We’re sorry to hear about your disappointment. PDFSimpli is a web-based service, not an app, which allows users to log in through our website to access and work with their files. While we aim to provide effective solutions, file compression results can vary depending on the content and structure of the PDF.

If you have any questions or need guidance using our service, please don’t hesitate to reach out to our support team at 1-844-898-1076 or via email at [email protected]. We’re here to assist you and improve your experience.

Best regards,
PDFSimpli

Hi,

Thank you for reaching out, and we apologize for any frustration this situation has caused. We aim to make our services as transparent and straightforward as possible.
When signing up on our website, customers are prompted to review and accept our terms and conditions, which explain the 30-day refund policy and the nature of our subscription model. Our sign-up process requires confirmation to ensure clarity, and we send a follow-up email that outlines all these details, including instructions for managing the subscription.
Please understand that while subscriptions renew automatically, they can be canceled at any time through the account portal or by contacting our support team. In light of your concerns, please let us know if there’s anything further we can do to assist. Thank you for sharing your experience, as it helps us continue to improve our service.

Regards,

PDFSimpli

Hola,

Gracias por compartir sus comentarios. Nos tomamos todos los comentarios en serio y queremos aclarar un punto importante:

PDFSimpli NO tiene una aplicación en la Play Store.
Operamos exclusivamente a través de nuestro sitio web, PdfSimpli.com. Cualquier aplicación que diga representar a PDFSimpli no está afiliada a nosotros y puede ser fraudulenta. Le recomendamos encarecidamente que verifique la legitimidad de cualquier servicio para evitar confusiones o usos indebidos.

En cuanto a nuestro modelo de suscripción, ofrecemos una prueba de 14 días a un bajo coste inicial para que los usuarios puedan explorar nuestros servicios. A menos que se cancele la prueba o se cambie el plan antes de que finalice el periodo de prueba, se pasa a un plan de suscripción de renovación automática, como se indica claramente durante el registro. También ofrecemos varias opciones de precios, desde 3,95 $ al mes, para adaptarnos a las distintas necesidades de los usuarios.

Si tienes alguna duda o necesitas ayuda, te rogamos que te pongas en contacto con nosotros directamente en el 1-844-898-1076 o en [email protected], para que podamos tratar este asunto y resolverlo.

Por último, si esta opinión se deriva de una experiencia con otra empresa o aplicación, le rogamos que reconsidere o revise su comentario, ya que puede tergiversar nuestra empresa y desinformar a otros.

Atentamente,
Equipo de soporte de PDFSimpli

Hello,

Thank you for sharing your feedback with us. All of our services are on a subscription basis. We have worked really hard to bring more functionality to our product to offer the best service for you. You can try our "Delayed" Option and wait 24 hr for the download of one document, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately, depending on the plan you choose. The $1.95 option gives you full access and unlimited conversion for 14 days. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. If no cancellation or change of plan is made, then you move over to our auto-renewing base subscription plan for $49.95.

We have different plans depending on your needs, prices from $3.95 up to $12.95 for a single user subscription, please reach out to us by phone 1-844-898-1076 or by email at [email protected] if interested in keeping the service at a lower price.

Regards,

PDFSimpli