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PDFSimpli

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

PDFSimpli is another exciting product from WorkSimpli Software LLC. Our mission is to empower people to help themselves. The time to change your life is not tomorrow, it is today. As a company, we believe in momentum and results. We want to make things simple and delightful for our users through a constant evolution of software. This includes difficult and intimidating legal and financial situations or working with pesky file formats like PDF.

We will take the difficult and confusing work of editing, converting, compressing, splitting, or compressing PDFs and make it simple. We are all about the simplicity. And don't worry, we’ve got your back. We have a 100% 30 days money back guarantee if you are not satisfied with our product. So go on and sign-up for full access and find out what people are talking about.


pdfsimpli.com
San Juan, Puerto Rico
+10
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PDFSimpli Reviews Summary

PDFSimpli has a rating of 3.4 stars from 2,274 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PDFSimpli most frequently mention great service, easy process and much time. PDFSimpli ranks 5th among Software sites.

This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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Horrible Company
January 27, 2025

Do not use this company as I had a horrible experience with them.

Date of experience: January 17, 2025
Sarah H. PDFSimpli Rep
over a year old

Hello,

Thank you for sharing your feedback. We're sorry to hear that you had a negative experience with our service. Could you please provide more details about the issue you encountered? This will help us better understand the situation and work towards resolving it for you.

Feel free to reach out to us directly at 1-844-898-1076 or via email at [email protected]. We're here to assist you and improve your experience with PDFSimpli.

Best regards,
PDFSimpli

Pennsylvania
1 review
0 helpful votes
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Unable to cancel/stop billing
January 25, 2025

Attempted to cancel and stop the sutomatic billing but no response or ability to talk to anyone e live. Don't want to continue as never use this. Disgusted. Would never sign up for a ythi h line this agzin

Date of experience: January 15, 2025
Sarah H. PDFSimpli Rep
over a year old

Hello,

Thank you for bringing this to our attention. We apologize for the inconvenience you're experiencing with our website, and appreciate your patience. To better assist you, could you please contact us at 1-844-898-1076 via email at [email protected]. Our support team can identify and resolve the issues promptly.

Sincerely,

PDFSimpli

Germany
1 review
0 helpful votes
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Scam
January 25, 2025

It's scam. I did sign up for a single one time service and than get charged 50eur a month as subscription. Even if I did sign fully 50eur is far far expensive

Date of experience: January 14, 2025
Sarah H. PDFSimpli Rep
over a year old

Hello,

Thank you for your feedback. We're sorry to hear about your experience. Please note that we operate on a subscription model, which is clearly outlined in our terms when signing up for the 14-day trial. If the subscription isn't canceled before the trial ends, it automatically renews. We also offer a 30-day money-back guarantee for customers who may have been charged unexpectedly.

We encourage you to contact our support team at [email protected], and we'll be happy to assist you with any issues, including a refund if applicable. Thank you for giving us the opportunity to resolve this matter.

Regards,

PDFSimpli

Nigeria
1 review
0 helpful votes
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Why is the document scattered?
January 25, 2025

Why is the document scattered? This annoying after payment.

Date of experience: January 14, 2025
Sarah H. PDFSimpli Rep
over a year old

Hello,

Thank you for bringing this to our attention. We apologize for the inconvenience you're experiencing with our website, and appreciate your patience. To better assist you, could you please contact us at 1-844-898-1076 via email at [email protected]. Our support team can identify and resolve the issues promptly.

Sincerely,

PDFSimpli

Texas
1 review
0 helpful votes
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I selected download as PDF and I got a Word file. I hate Word, always have. I'm still interested in the 3.95/4week plan if I can get the file format I select downloaded correctly.

Date of experience: January 14, 2025
Sarah H. PDFSimpli Rep
over a year old

Hello,

Thank you for bringing this to our attention. We apologize for the inconvenience you're experiencing with our website, and appreciate your patience. To better assist you, could you please contact us at 1-844-898-1076 via email at [email protected]. Our support team can identify and resolve the issues promptly.

Sincerely,

PDFSimpli

Colorado
1 review
0 helpful votes
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They charge without asking and not right to charge automatically. The experience is very bad

Date of experience: December 13, 2024
Sarah H. PDFSimpli Rep
over a year old

Hello,

Thank you for your feedback. We're sorry to hear about your experience. Please note that we operate on a subscription model, which is clearly outlined in our terms when signing up for the 14-day trial. If the subscription isn't canceled before the trial ends, it automatically renews. We also offer a 30-day money-back guarantee for customers who may have been charged unexpectedly.
We encourage you to contact our support team at [email protected], and we'll be happy to assist you with any issues, including a refund if applicable. Thank you for giving us the opportunity to resolve this matter.

Regards,

PDFSimpli

Colombia
1 review
0 helpful votes
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Realice el pago para tener la traducción del file, y pesimo formato y la tradución igual.

Date of experience: January 13, 2025
Sarah H. PDFSimpli Rep
over a year old

Hola,

Lamentamos las molestias. Hemos trabajado muy duro para aportar más funcionalidad a nuestro producto. Envíe un correo electrónico a nuestro Departamento Técnico a [email protected] y explique más para que podamos ayudarlo. Ellos pueden ayudarle con cualquier problema técnico que pueda experimentar con nuestro sitio web.

Atentamente,

PDF Simpli

NL
1 review
0 helpful votes
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Simpele download, werkt naar verwachting.

Date of experience: January 13, 2025
Sarah H. PDFSimpli Rep
over a year old

Hoi,

Bedankt voor de 4-sterrenbeoordeling. We zijn blij om te horen dat u een positieve ervaring heeft gehad bij PDFSimpli. Wij waarderen uw inbreng en moedigen u aan ons meer informatie te geven over uw ervaring met ons.

Eerlijk,

PDF Simpli

Pennsylvania
1 review
0 helpful votes
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I'm unsure if there is a charge to my account in 14 days. It was not very evident in the instructions.

Date of experience: January 12, 2025
Sarah H. PDFSimpli Rep
over a year old

Hi,

Thank you for the 5 star rating. We are happy to hear you had a positive experience at PDF Simpli. We value your input and encourage you to let us know more details about your experience with us. You are trying out PDF Simpli for 14 days with unlimited access. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends because if no cancellation or change of plan is made, then you move over to our auto-renewing base subscription plan for $49.95.

We do have different offers depending on your needs. Plans starting on $3.95 up to $12.95 a month.

Operation hours are: Phone 9:30 AM- 6:30 PM AST MON-FRI | Chat 24/7 or Email [email protected].

Sincerely,

PDF Simpli

Turkiye
1 review
0 helpful votes
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Hızlı bir şekilde pdf dosyasını çevirdi.
Teşekkürler

Date of experience: January 12, 2025
Sarah H. PDFSimpli Rep
over a year old

MERHABA,

Değerlendirmenizi bizimle paylaşmak için zaman ayırdığınız için gerçekten teşekkür ederiz. PDFSimpli ile harika bir deneyim yaşadığınızı öğrenmekten mutluluk duyuyoruz. Görüşlerinize değer veriyoruz ve bizimle olan deneyiminiz hakkında daha fazla ayrıntıyı bize bildirmenizi öneririz. 5 yıldızlı derecelendirme için teşekkür ederiz.

Samimi olarak,

PDF Simpli

Uganda
1 review
0 helpful votes
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Simple user interface and clear documents at the end. Am impressed

Date of experience: January 11, 2025
Sarah H. PDFSimpli Rep
over a year old

Hi,

We really appreciate you taking the time out to share your review with us. We're delighted to learn that you had a great experience with PDFSimpli. We value your input and encourage you to let us know more details about your experience with us. Thank you for the 5 star rating.

Sincerely,

PDF Simpli

Australia
1 review
0 helpful votes
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You were very hard to contact
January 20, 2025

Trying to unsubscribe is a nightmare! Over 2 years I have been trying to contact you.
Now recently you have an email address.

Date of experience: September 14, 2022
Sarah H. PDFSimpli Rep
over a year old

Hello,

Thank you for taking the time to share your feedback. We sincerely apologize for the difficulties you've faced in trying to unsubscribe and for the challenges in reaching us over the past two years. Your experience is important to us, and we strive to improve our services continuously.
We are here to assist you, so if you would like to unsubscribe or require further assistance, please do not hesitate to reach out to us via email at [email protected] or by phone at 1-844-898-1076. Our team is ready and willing to help you with your request as promptly as possible.
Thank you for your understanding.

Best Regards,
PDFSimpli

New Jersey
2 reviews
0 helpful votes
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They charge without approval
January 19, 2025

Charged my PayPal account without my consent... not acceptable at all

Date of experience: January 9, 2025
Sarah H. PDFSimpli Rep
over a year old

Hello,

Thank you for your feedback. We're sorry to hear about your experience. Please note that we operate on a subscription model, which is clearly outlined in our terms when signing up for the 14-day trial. If the subscription isn't canceled before the trial ends, it automatically renews. We also offer a 30-day money-back guarantee for customers who may have been charged unexpectedly.

We encourage you to contact our support team at [email protected], and we'll be happy to assist you with any issues, including a refund if applicable. Thank you for giving us the opportunity to resolve this matter.

Regards,

PDFSimpli

Germany
1 review
0 helpful votes
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I have tried a test conversion. The result was worse than e.g. finereader, especially regarding the loss of formatting. Therefore not usable for me. I then fell into the subscription trap and unlike the trustworthy PDF guru, who refunded everything, they did not want to refund the debited installments except for one, although I did not use the program after the test. In contrast to the competition, pdf simply used the less transparent automated payment procedure without visibility of the individual debit, so that the debit is not noticeable.

Date of experience: January 9, 2025
Sarah H. PDFSimpli Rep
over a year old

Hello,

Thank you for your feedback. We're sorry to hear about your experience. Please note that we operate on a subscription model, which is clearly outlined in our terms when signing up for the 14-day trial. If the subscription isn't canceled before the trial ends, it automatically renews. We also offer a 30-day money-back guarantee for customers who may have been charged unexpectedly.

We encourage you to contact our support team at [email protected], and we'll be happy to assist you with any issues, including a refund if applicable. Thank you for giving us the opportunity to resolve this matter.

Regards,

PDFSimpli

Kentucky
1 review
0 helpful votes
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DO NOT USE THIS COMPANY!
January 14, 2025

After turning 1 JGP into a PDF they charged me 1.00 but 2 weeks laster they charged my PAYPAL 49.99. BEWARE! This is a TRAP! Do NOT USE THIS COMPANY!

Date of experience: January 4, 2025
Sarah H. PDFSimpli Rep
over a year old

Hello,

Thank you for sharing your feedback. We apologize for any confusion regarding the charges. Upon reviewing our records, it appears the subscription was not canceled during the 14-day trial period, which resulted in the renewal charge. We understand your frustration, and we'd be happy to assist you in resolving this issue. Please reach out to us directly at 1-844-898-1076 or via email at [email protected], and we'll do our best to assist with your concerns.

Best regards,
PDFSimpli

Germany
1 review
0 helpful votes
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Didnt subscribe but was charged
January 14, 2025

I did not subscribe and all of a sudden i get charged
I opened a paypal problem solving, they reached oit to them, but no answer so far
Instead i get an email to send a review...

Date of experience: January 4, 2025
Sarah H. PDFSimpli Rep
over a year old

Hello,

Thank you for sharing your concerns. We understand your frustration and appreciate the opportunity to address the issue. Upon reviewing our records, we noticed that an account associated with the same email used for this review was not canceled within the 14-day trial period. As stated during the signup process, the trial automatically transitions to a subscription unless canceled beforehand.

If you believe this charge was made in error or have further questions, please contact us directly at 1-844-898-1076 or via email at [email protected]. We are here to assist and resolve this matter promptly.

Thank you for your understanding.

Best regards,
PDFSimpli

California
1 review
0 helpful votes
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Worse PDF Application i worked with
January 13, 2025

I couldn't do the basic things I could do with the PFD Filler, and then they charged my Credit Card $(.99 after I canceled via the website. I left two messages for billing and never heard back from them, I ended up calling my CC to dispute the charge.

Michael K.

Date of experience: January 3, 2025
Sarah H. PDFSimpli Rep
over a year old

Hello,

Thank you for your feedback, and we apologize for any confusion you experienced regarding our billing process. Upon reviewing our records, it appears that a subscription charge of $49.95 was submitted via PayPal for our services. Any other billing discrepancies, such as the $99.00 charge mentioned, are not related to our company.

We regret that you found the platform did not meet your expectations for basic functionality. We strive to ensure our tools are effective and user-friendly, and your comments will help us improve.

If you have further questions or need clarification, please don’t hesitate to reach out to us directly at 1-844-898-1076 or email us at [email protected]. We're committed to resolving any concerns you might have.

Best regards,
PDFSimpli

Puerto Rico
1 review
0 helpful votes
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Cobro
January 13, 2025

Compré el paquete de siete días que era lo que necesitaba y el próximo mes me cobraron $49.99 a mi tarjeta.

Date of experience: January 3, 2025
Sarah H. PDFSimpli Rep
over a year old

Hola,

Gracias por compartir tu experiencia. Lamentamos cualquier confusión relacionada con la suscripción. El servicio de prueba de PDFSimpli tiene una duración de 14 días y, como se especifica al momento de la compra, se renueva automáticamente si no se cancela antes de que finalice el período de prueba.

Por favor, ponte en contacto con nuestro equipo de soporte al 1-844-898-1076 o por correo electrónico a [email protected]. Estaremos encantados de revisar tu caso y asistirte con cualquier duda o solicitud que tengas respecto a la suscripción.

Tu retroalimentación es importante para nosotros, ya que nos ayuda a mejorar constantemente.

Atentamente,
PDFSimpli

Minnesota
1 review
0 helpful votes
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Had to pay before seeing the slightest hint of how good this product is. Was told my document was ready to download, then it turns out it wasn't... Still waiting.

Date of experience: January 2, 2025
Sarah H. PDFSimpli Rep
over a year old

Hello,

Thank you for sharing your experience. We apologize for any inconvenience caused during your interaction with our platform. Our goal is to provide a seamless and efficient service, and it’s disappointing to hear that we didn’t meet your expectations.

Regarding the document download process, sometimes delays can occur due to file complexity or system issues. Please reach out to us at 1-844-898-1076 or via email at [email protected], and we will be happy to assist you promptly to ensure your document is ready and accessible.

Your feedback is valuable to us, and we will use it to improve our service.

Best regards,
PDFSimpli

France
1 review
0 helpful votes
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Prélèvement sans acceptation
January 12, 2025

J ai été prélevé d'une somme sans aucun avis et sans aucune explication

Date of experience: January 1, 2025
Sarah H. PDFSimpli Rep
over a year old

Bonjour,

Merci pour votre commentaire. Nous sommes désolés pour cette situation. Les prélèvements effectués sont liés à l'abonnement sélectionné lors de l'inscription. Nous nous efforçons d’être transparents sur nos conditions, et nous comprenons que cela ait pu causer une confusion.

Veuillez nous contacter immédiatement au 1-844-898-1076 ou à l’adresse email [email protected]. Notre équipe d’assistance se fera un plaisir de vérifier votre compte et de résoudre cette situation dans les meilleurs délais.

Cordialement,
PDFSimpli