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PDFSimpli

3.4

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From the business

PDFSimpli is another exciting product from WorkSimpli Software LLC. Our mission is to empower people to help themselves. The time to change your life is not tomorrow, it is today. As a company, we believe in momentum and results. We want to make things simple and delightful for our users through a constant evolution of software. This includes difficult and intimidating legal and financial situations or working with pesky file formats like PDF.

We will take the difficult and confusing work of editing, converting, compressing, splitting, or compressing PDFs and make it simple. We are all about the simplicity. And don't worry, we’ve got your back. We have a 100% 30 days money back guarantee if you are not satisfied with our product. So go on and sign-up for full access and find out what people are talking about.


pdfsimpli.com
San Juan, Puerto Rico
+10
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PDFSimpli Reviews Summary

PDFSimpli has a rating of 3.4 stars from 2,278 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PDFSimpli most frequently mention great service, easy process and much time. PDFSimpli ranks 5th among Software sites.

This company responds to reviews on average within 1 day

We monitor reviews for authenticity

India
1 review
0 helpful votes
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I have been wrongfully charged by pdf simpli. I did not opt for subscription, but still pdf simpli deducted money from my credit card

Date of experience: March 10, 2025
Sarah H. PDFSimpli Rep
over a year old

Hi,

Hope you are doing well. Registering to our website is completely free and so is editing and converting. If you would like to download or print the converted document, then an active subscription is needed. You can use our 14 days trial for $1.95 or $1.45 to download the document and if you are not satisfied with us then you can cancel it any time before 14 days and you’ll only pay once.

We provide a risk-free trial period during which full refunds are available for all charges within 30 days of the initial transaction date if cancellation is overlooked. Should cancellation not be initiated, billing will continue as per the agreed terms, which must be accepted prior to commencing the trial. Participation in the trial is voluntary, and charges are not imposed arbitrarily.

PDF Simpli works with a user based system in which every user must choose the trial plan where it is explained that the account is for 14 days and due to an automatic renewal upon not canceling within the trial period. Also, every customer receives these details in the email once the account is created. Lastly in order to activate your account you must have agreed with the terms and conditions where the auto renewal details are once again provided.

With count with multiple convenient options for cancellation, including via phone, chat, email, and directly through your account's profile settings. With these accessible methods, canceling your subscription is straightforward.

Contact Us | Phone: 1-844-898-1076 | Chat - Website | Email: [email protected] | Tech Email: [email protected] | 24/7

Thank you,

PDF Simpli

GB
1 review
0 helpful votes
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Theifs
March 20, 2025

You took money without permission after I cancelled your service.

Date of experience: March 10, 2025
Sarah H. PDFSimpli Rep
over a year old

Hi,

Hope you are doing well. Registering to our website is completely free and so is editing and converting. If you would like to download or print the converted document, then an active subscription is needed. You can use our 14 days trial for $1.95 or $1.45 to download the document and if you are not satisfied with us then you can cancel it any time before 14 days and you’ll only pay once.

We provide a risk-free trial period during which full refunds are available for all charges within 30 days of the initial transaction date if cancellation is overlooked. Should cancellation not be initiated, billing will continue as per the agreed terms, which must be accepted prior to commencing the trial. Participation in the trial is voluntary, and charges are not imposed arbitrarily.

PDF Simpli works with a user based system in which every user must choose the trial plan where it is explained that the account is for 14 days and due to an automatic renewal upon not canceling within the trial period. Also, every customer receives these details in the email once the account is created. Lastly in order to activate your account you must have agreed with the terms and conditions where the auto renewal details are once again provided.

We provide multiple convenient options for cancellation, including via phone, chat, email, and directly through your account's profile settings. With these accessible methods, canceling your subscription is straightforward. Furthermore, when the account is successfully canceled our system sends an automated email message.

Contact Us | Phone: 1-844-898-1076 | Chat - Website | Email: [email protected] | Tech Email: [email protected] | 24/7

Thank you,

PDFSimpli

Sweden
1 review
0 helpful votes
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Not good practice
March 19, 2025

Bad experience, app doesn't well. Free apps are good, debits payment without consent n advance notification like Apple.

Date of experience: January 15, 2025
Sarah H. PDFSimpli Rep
over a year old

Hello,

Hope you are doing well. Registering to our website is completely free and so is editing and converting. If you would like to download or print the converted document, then an active subscription is needed. We do have a tech department ready to assist you if something doesn't work well on the website.

We provide a risk-free trial period during which full refunds are available for all charges within 30 days of the initial transaction date if cancellation is overlooked. Should cancellation not be initiated, billing will continue as per the agreed terms, which must be accepted prior to commencing the trial. Participation in the trial is voluntary, and charges are not imposed arbitrarily.

PDF Simpli works with a user based system in which every user must choose the trial plan where it is explained that the account is for 14 days and due to an automatic renewal upon not canceling within the trial period. Also, every customer receives these details in the email once the account is created. Lastly in order to activate your account you must have agreed with the terms and conditions where the auto renewal details are once again provided. We hope this can be of assistance.

Contact Us | Phone: 1-844-898-1076 | Chat - Website | Email: [email protected] | Tech Email: [email protected] | 24/7

Best Regards,

PDF Simpli

Arizona
1 review
0 helpful votes
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Great customer service!
March 16, 2025

I am a new customer and had issue with automatic billing. Alexander Lambis was very patient and understanding. He also gave me options for service that would fit my needs. Problem solved in less than 5min. Thanks again to Mr. Lambis *******@worksimpli.io

Date of experience: March 6, 2025
Sarah H. PDFSimpli Rep
over a year old

Hello,

Thank you so much for taking the time to share your positive experience with PDFSimpli! We are thrilled to hear that you had a great experience with the service our agent Lambis provided.

Your kind words are truly appreciated, and they serve as motivation for our team to continue delivering excellent services. We are committed to providing the best possible experience to our customers.

We value your feedback and are always looking for ways to enhance our products and services.

Once again, thank you for choosing PDFSimpli! We look forward to serving you again in the future.

Best Regards,

PDF Simpli

Florida
1 review
0 helpful votes
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Caution! Beware! Caution!
March 15, 2025

I paid for the one time use and then was charged a monthly subscription fee. Then I got a refund for it and they charged me again the next month. Except the second time they used my credit card. How did they even get my credit card information?

Date of experience: March 5, 2025
Sarah H. PDFSimpli Rep
over a year old

Hello,

Thank you for sharing your concerns. We understand that you are very disappointed and wish to clarify that our system is user-based, meaning we can only process payments when an account is created by the user. We do not have direct access to any bank details or credit card information.

If you believe there has been an error or if you need further assistance regarding your account, please reach out to our support team at [email protected] or call us at 1-844-898-1076. We are committed to addressing your concerns promptly.

Best regards,
PDFSimpli

GB
1 review
0 helpful votes
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Extremely disappointed
March 12, 2025

Very disappointed as I had never subscribed to pdfsimpli! I have no idea how your company managed to get my bank details

Date of experience: March 2, 2025
Sarah H. PDFSimpli Rep
over a year old

Hello,

Thank you for sharing your concerns. We understand that you are very disappointed and wish to clarify that our system is user-based, meaning we can only process payments when an account is created by the user. In your case, our records indicate that your payment was processed via PayPal, and we do not have direct access to any bank details.

If you believe there has been an error or if you need further assistance regarding your account, please reach out to our support team at [email protected] or call us at 1-844-898-1076. We are committed to addressing your concerns promptly.

Best regards,
PDFSimpli

GB
1 review
0 helpful votes
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I don't want a subscription! Now you take my money. I just paid for one file. That's all what I needed!

Date of experience: February 28, 2025
Sarah H. PDFSimpli Rep
over a year old

Hello,

We do not provide a one-time service. Instead, we offer a 14-day trial subscription. If you do not wish to be charged, please cancel within the trial period.

Contact Us | Phone: 1-844-898-1076 | Chat - Website | Email: [email protected] | Tech Email: [email protected] | 24/7

Thank you,

PDF Simpli

South Dakota
1 review
0 helpful votes
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Thieves
March 7, 2025

Once they got my account information they set themselves up with a 49.95 per month recurring payment and refused to return my money I did not authorize until I canceled my PayPal dispute. Canceling would have left me with no recourse had they not returned my money which they still have not returned.

Date of experience: February 25, 2025
Sarah H. PDFSimpli Rep
over a year old

Hello,

We’re sorry to hear about your experience. The $49.95 charge is part of the subscription plan, which is clearly outlined when selecting the 14-day trial, as it renews automatically if not canceled before the trial period ends. Regarding your PayPal dispute, please note that we are not notified when a dispute is canceled. However, you can email us at [email protected] to confirm the dispute has been closed, and our team will be happy to assist you further.

Best regards,
PDFSimpli

Italy
1 review
0 helpful votes
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Merda!
March 4, 2025

Merda vera
Abbonanento con frode
Chiesto ed ottenuto rimborso da paypall

Date of experience: February 22, 2025
Sarah H. PDFSimpli Rep
over a year old

Salve,

Grazie per il tuo feedback. Ci dispiace molto per la tua esperienza. Tieni presente che operiamo con un modello di abbonamento, che è chiaramente delineato nei nostri termini quando ti iscrivi alla prova di 14 giorni. Questi termini vengono concordati prima che l'acquisto venga inoltrato e riceverai una copia di questo accordo via e-mail che ti informerà di tutti i dettagli su questo abbonamento. Se l'abbonamento non viene annullato prima della fine della prova, si rinnova automaticamente a $ 49,95.

Offriamo anche una garanzia di rimborso di 30 giorni per i clienti a cui potrebbe essere stato addebitato un importo inaspettato. Ti invitiamo a contattare il nostro team di supporto all'indirizzo [email protected] e saremo lieti di assisterti per qualsiasi problema, incluso un rimborso, se applicabile. Grazie per averci dato l'opportunità di risolvere questa questione.

Cordiali saluti,

PDFSimpli

Ohio
1 review
0 helpful votes
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Wish I'd never had Used!
March 3, 2025

Want one PDF payed 1.99 twice then was charged 49.95 for a whole month i didn't want. Pay Pal wouldn't give my money back.

Date of experience: February 21, 2025
Sarah H. PDFSimpli Rep
over a year old

Hello,

Thank you for sharing your feedback with us. All of our services are on a subscription basis. We have worked really hard to bring more functionality to our product to offer the best service for you. You can try our "Delayed" Option and wait 24 hr for the download of one document, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately, depending on the plan you choose. The $1.95 option gives you full access and unlimited conversion for 14 days. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. If no cancellation or change of plan is made, then you move over to our auto-renewing base subscription plan for $49.95. All of this information gets sent to you on the same day of sign up via email!

We have different plans depending on your needs, prices from $3.95 up to $12.95 for a single user subscription, please reach out to us by phone 1-844-898-1076 or by email at [email protected] if interested in keeping the service at a lower price.

Regards,

PDFSimpli

Germany
1 review
0 helpful votes
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Übersetzung
March 3, 2025

Automatic write-off without notification. Translation quality was terrible

Date of experience: February 7, 2025
Sarah H. PDFSimpli Rep
over a year old

Hello,

Thank you for sharing your feedback with us. All of our services are on a subscription basis. We have worked really hard to bring more functionality to our product to offer the best service for you. You can try our "Delayed" Option and wait 24 hr for the download of one document, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately, depending on the plan you choose. The $1.95 option gives you full access and unlimited conversion for 14 days. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. If no cancellation or change of plan is made, then you move over to our auto-renewing base subscription plan for $49.95. All of this information gets sent to you on the same day of sign up via email!

We have different plans depending on your needs, prices from $3.95 up to $12.95 for a single user subscription, please reach out to us by phone 1-844-898-1076 or by email at [email protected] if interested in keeping the service at a lower price.

Regards,

PDFSimpli

Tennessee
1 review
0 helpful votes
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Refund
February 27, 2025

Took my money & didn't refund as requested. I requested refund and I have yet to receive it

Date of experience: February 17, 2025
Sarah H. PDFSimpli Rep
over a year old

Hello,

Thanks so much for sharing your experience with us. We are sorry for the inconvenience. We've worked really hard to bring more functionality to our product and service. Please contact our Support Team via email at [email protected]. They can help you with any inquiries you may have about our website or any issue in general or you can call customer service at 1-844-898-1076 anytime.

Best regards,

PDF Simpli

Texas
1 review
0 helpful votes
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A scam
February 26, 2025

Okay, big scam, what I wanted was a replacement of a social security card which I'd never received. They charged me 49.95.

Date of experience: February 16, 2025
Sarah H. PDFSimpli Rep
over a year old

Hello,

Thank you for sharing your feedback with us. Here at PDF Simpli we offer many forms, templates and an editor with tools where you can get the documents that you need. If you purchased the security card replacement application form that we offer, it is available for you to download after filling it out. We do not send it to the S.S offices, you would have to send it yourself so that you can receive your card.

We are sorry for the inconvenience and any confusion you may have about our services. PDF Simpli works with a user based system in which every user must choose the trial plan where it is explained that the account is for 14 days and due to an automatic renewal upon not canceling within the trial period. Also, every customer receives these details in the email once the account is created. Lastly in order to activate your account you must have agreed with the terms and conditions where the auto renewal details are once again provided. We hope this can be of assistance.

Please reach out to us by phone 1-844-898-1076 or by email at [email protected] if you have any other concerns or questions.

Best regards,

PDF Simpli

California
2 reviews
3 helpful votes
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Customer service - billing
February 25, 2025

I was pleased with the availability of customer service and their responsiveness to my needs! They are an easy business to work with.

Date of experience: February 15, 2025
Sarah H. PDFSimpli Rep
over a year old

Hi,

We really appreciate you taking the time out to share your review with us. We're delighted to learn that you had a great experience with PDFSimpli. We value your input and encourage you to let us know more details about your experience with us. Thank you for the 5 star rating.

Sincerely,

PDF Simpli

GB
1 review
0 helpful votes
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You scammed me
February 25, 2025

You signed me up to pay a recurring monthly payment that I did not consent to, so not a positive experience at all.

Date of experience: February 15, 2025
Sarah H. PDFSimpli Rep
over a year old

Hi,

We are sorry for the inconvenience. PDF Simpli works with a user based system in which every user must choose the trial plan where it is explained that the account is for 14 days and due to an automatic renewal upon not canceling within the trial period. Also, every customer receives these details in the email once the account is created. Lastly in order to activate your account you must have agreed with the terms and conditions where the auto renewal details are once again provided. We hope this can be of assistance.

Sincerely,

PDF Simpli

Texas
1 review
0 helpful votes
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Too complicated a process (Word to PDF)
February 24, 2025

Lost track of my final output (file-Pdf), just too much shifting around etc.

Date of experience: February 8, 2025
Sarah H. PDFSimpli Rep
over a year old

Hello,

We are sorry for the inconvenience. We've worked really hard to bring more functionality to our product. Please send an email to our Technical Department at [email protected] and explain further so we can assist you. They can help you with any technical issues you may experience with our website.

Best regards,

PDF Simpli

Ohio
1 review
0 helpful votes
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I want my money back
February 23, 2025

I didn't authorize payment of $ 49.95. I want a refund ASAP!

Date of experience: February 13, 2025
Sarah H. PDFSimpli Rep
over a year old

Hello,

Thank you for your feedback. Please note that our service operates on a subscription model, and during the sign-up process, users agree that the subscription will renew unless canceled within 14 days of the trial period.

If you would like assistance in managing your subscription or have further concerns, please reach out to us at [email protected], and we’ll be happy to assist you.

Best regards,
PDFSimpli

NL
1 review
0 helpful votes
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Geen
February 20, 2025

Slecht ik laat een document vertalen wat goed gegaan is
Maar daarna zat ik vast aan een abonnement wat ik had besteld
Ik vind dit geen prettige manier van kopen

Date of experience: February 10, 2025
Sarah H. PDFSimpli Rep
over a year old

Hallo,

Het spijt ons voor het ongemak. We hebben heel hard gewerkt om meer functionaliteit aan ons product toe te voegen. Stuur een e-mail naar onze technische afdeling op [email protected] en leg dit verder uit, zodat we u kunnen helpen. Zij kunnen u helpen met eventuele technische problemen die u ervaart met onze website.

Hartelijke groeten,

PDFSimpli

GB
1 review
0 helpful votes
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I was charged from two bank accounts both for the initial access and subscription I did not want. When I emailed to get this resolved no one got back to me…I extremely disappointed.

Date of experience: February 9, 2025
Sarah H. PDFSimpli Rep
over a year old

Hello,

Thanks so much for sharing your experience with us. We are sorry for the inconvenience. We've worked really hard to bring more functionality to our product. Please contact our Support Team via email at [email protected]. They can help you with any inquiries you may have about our website or any issue in general or you can call customer service at 1-844-898-1076 between 9:30AM-6:30PM AST, Monday-Friday.

Best regards,

PDF Simpli

Canada
1 review
0 helpful votes
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Best Customer Service Experience
February 16, 2025

He help me about my issue thank you talking nicely and understanding

Date of experience: February 6, 2025
Sarah H. PDFSimpli Rep
over a year old

Hi,

We really appreciate you taking the time out to share your review with us. We're delighted to learn that you had a great experience with PDFSimpli. We value your input so much. Thank you for the 5 star rating.

Sincerely,

PDF Simpli