PDFSimpliReviews 2,284

Hola,

Esperamos que estés bien. Registrarse en nuestro sitio web es completamente gratuito, al igual que editar y convertir. Si deseas descargar o imprimir el documento convertido, necesitas una suscripción activa. Puedes usar nuestra prueba de 14 días por $1.95 o $1.45 para descargar el documento. Si no estás satisfecho, puedes cancelarla en cualquier momento antes de los 14 días y solo pagarás una vez.

Ofrecemos un período de prueba sin riesgos durante el cual se reembolsarán todos los cargos dentro de los 30 días posteriores a la fecha de la transacción inicial si se pasa por alto la cancelación. Si no se inicia la cancelación, la facturación continuará según los términos acordados, que deben aceptarse antes de comenzar la prueba. La participación en la prueba es voluntaria y los cargos no se imponen arbitrariamente.

PDF Simpli funciona con un sistema basado en el usuario, en el que cada usuario debe elegir el plan de prueba. Se explica que la cuenta tiene una duración de 14 días y se renovará automáticamente si no se cancela dentro del período de prueba. Además, cada cliente recibe esta información por correo electrónico una vez creada la cuenta. Para activar su cuenta, debe aceptar los términos y condiciones, donde se proporciona nuevamente la información de renovación automática. Esperamos que esto le sea útil.

Atentamente,

PDFSimpli

Hallo,

Wir hoffen, es geht Ihnen gut. Die Registrierung auf unserer Website sowie das Bearbeiten und Konvertieren sind völlig kostenlos. Zum Herunterladen oder Drucken des konvertierten Dokuments benötigen Sie ein aktives Abonnement. Sie können das Dokument 14 Tage lang für 1,95 $ oder 1,45 $ kostenlos testen. Sollten Sie nicht zufrieden sein, können Sie jederzeit innerhalb von 14 Tagen kündigen. Sie zahlen nur einmal.

Wir bieten eine risikofreie Testphase an. Bei versäumter Kündigung erhalten Sie innerhalb von 30 Tagen nach dem ursprünglichen Kaufdatum eine vollständige Rückerstattung aller Gebühren. Wird die Kündigung nicht eingeleitet, läuft die Abrechnung gemäß den vereinbarten Bedingungen weiter, die vor Beginn der Testphase akzeptiert werden müssen. Die Teilnahme an der Testphase ist freiwillig, und Gebühren werden nicht willkürlich erhoben.

PDF Simpli arbeitet mit einem benutzerbasierten System. Jeder Benutzer muss den Testplan wählen. Es wird darauf hingewiesen, dass das Konto 14 Tage gültig ist und sich automatisch verlängert, wenn es nicht innerhalb der Testphase kündigt. Jeder Kunde erhält diese Informationen per E-Mail, sobald sein Konto erstellt wurde. Um Ihr Konto zu aktivieren, müssen Sie den Allgemeinen Geschäftsbedingungen zustimmen, in denen die Details zur automatischen Verlängerung erneut aufgeführt sind. Wir hoffen, Ihnen damit weiterhelfen zu können.

Mit freundlichen Grüßen

PDFSimpli

Hi,

Hope you are doing well. Registering to our website is completely free and so is editing and converting. If you would like to download or print the converted document, then an active subscription is needed. You can use our 14 days trial and if you are not satisfied with us then you can cancel it any time before 14 days and you’ll only pay once.

We provide a risk-free trial period during which full refunds are available for all charges within 30 days of the initial transaction date if cancellation is overlooked. Should cancellation not be initiated, billing will continue as per the agreed terms, which must be accepted prior to commencing the trial. Participation in the trial is voluntary, and charges are not imposed arbitrarily.

PDF Simpli works with a user based system in which every user must choose the trial plan where it is explained that the account is for 14 days and due to an automatic renewal upon not canceling within the trial period. Also, every customer receives these details in the email once the account is created. Lastly in order to activate your account you must have agreed with the terms and conditions where the auto renewal details are once again provided.

Sincerely,

PDFSimpli

Hi,

Hope you are doing well. Registering to our website is completely free and so is editing and converting. If you would like to download or print the converted document, then an active subscription is needed. You can use our 14 days trial for $1.95 or $1.45 to download the document and if you are not satisfied with us then you can cancel it any time before 14 days and you’ll only pay once.

We provide a risk-free trial period during which full refunds are available for all charges within 30 days of the initial transaction date if cancellation is overlooked. Should cancellation not be initiated, billing will continue as per the agreed terms, which must be accepted prior to commencing the trial. Participation in the trial is voluntary, and charges are not imposed arbitrarily.

PDF Simpli works with a user based system in which every user must choose the trial plan where it is explained that the account is for 14 days and due to an automatic renewal upon not canceling within the trial period. Also, every customer receives these details in the email once the account is created. Lastly in order to activate your account you must have agreed with the terms and conditions where the auto renewal details are once again provided.

For support call 1 (844) 898-1076 or email support@worksimpli. Io.

Sincerely,

PDF Simpli

Dear Carissa,

We take all customer feedback seriously, but we must clarify that your review contains multiple false and misleading claims about your experience with PDFSimpli and our support team.

First, your account was billed $49.95 every 4 weeks, not $100 at once. As explained during your call, these charges were made in accordance with the subscription terms you agreed to on February 14th, 2025, which were sent to you by email the day you signed up. You were charged appropriately after not canceling the trial.

Our agents tried their best to assist you and even issued a partial refund of $45.66 as a courtesy. Despite their efforts to help, you and your father chose to be aggressive, disrespectful, and insulting towards our staff. After reviewing the call recordings, it is clear that our agents tried to remain calm and assist you further, while it was you and your father who escalated the situation. Our agents did not yell at him at any point; it was Carissa’s father who began raising his voice and belittling our staff throughout the call.

Additionally, the claim that the account was created by a "12-year-old" is untrue. The account was registered by you and used for college coursework. Our agents also offered to escalate the issue and provided you with the appropriate support email (support@pdfsimpli. Com) so that a different department could review your case further — you refused to engage respectfully and instead chose to mock our staff.

We must emphasize that our agents are people too and deserve to be treated with respect. Being a "customer" does not give anyone the right to be verbally abusive or nasty toward them. Harassment of our employees is something we take very seriously and will not tolerate.

We stand firmly behind how our team handled your case. Should you wish to continue communication respectfully, you are welcome to contact us at support@pdfsimpli. Com where another department can review if any additional resolution is possible. Continued harassment, however, will not be entertained.

Sincerely,

PDF Simpli

Hello,

Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet your expectations. While we do offer limited free features, full access to editing and downloading documents requires a subscription, which is clearly detailed during the plan selection and payment process. We also provide this information in our Terms & Conditions and payment confirmation email.

We understand that ease of use and features are important, and we truly value your input as we continue to improve our platform. If there’s anything specific we can do to assist you or address any remaining concerns, please don’t hesitate to reach out to us.

You can contact us at support@worksimpli. Io or call us at 1-844-898-1076. We’re here to help.

Best regards,
PDFSimpli

Hola,

Esperamos que estés bien. Nuestro sitio web es un servicio de suscripción. Si deseas descargar o imprimir un documento convertido, necesitas una suscripción activa. Puedes usar nuestra prueba de acceso de 14 días por $1.95 o $1.45 para descargar el documento. Si no estás satisfecho, puedes cancelarla en cualquier momento antes de los 14 días y solo pagarás una vez.

Ofrecemos un período de prueba sin riesgos durante el cual se reembolsarán todos los cargos dentro de los 30 días posteriores a la fecha de la transacción inicial si se pasa por alto la cancelación. Si no se realiza la cancelación, la facturación continuará según los términos acordados, que deben aceptarse antes de comenzar la prueba. La participación en la prueba es voluntaria y los cargos no se imponen arbitrariamente. Para obtener un reembolso, puedes llamarnos, enviarnos un correo electrónico o chatear con nosotros.

PDF Simpli funciona con un sistema basado en el usuario, en el que cada usuario debe elegir el plan de prueba. Se explica que la cuenta tiene una duración de 14 días y se renovará automáticamente si no se cancela dentro del período de prueba. Además, cada cliente recibe estos datos por correo electrónico una vez creada la cuenta. Para activar su cuenta, debe aceptar los términos y condiciones, donde se proporcionan nuevamente los detalles de la renovación automática.

Atentamente,

PDF Simpli

Hi,

Hope you are doing well. Registering to our website is completely free and so is editing and converting. If you would like to download or print the converted document, then an active subscription is needed. You can use our 14 days trial for $1.95 or $1.45 to download the document and if you are not satisfied with us then you can cancel it any time before 14 days and you’ll only pay once.

Cancellations processed through PayPal prevent us from reimbursing you directly, as they disrupt our communication with the platform. We kindly request that next time you contact us directly (the merchant) for assistance before initiating a PayPal dispute.

We provide a risk-free trial period during which full refunds are available for all charges within 30 days of the initial transaction date if cancellation is overlooked. Should cancellation not be initiated, billing will continue as per the agreed terms, which must be accepted prior to commencing the trial. Participation in the trial is voluntary, and charges are not imposed arbitrarily.

PDF Simpli works with a user based system in which every user must choose the trial plan where it is explained that the account is for 14 days and due to an automatic renewal upon not canceling within the trial period. Also, every customer receives these details in the email once the account is created. Lastly in order to activate your account you must have agreed with the terms and conditions where the auto renewal details are once again provided. We hope this can be of assistance.

Sincerely,

PDFSimpli

Hola,

Lamentamos cualquier inconveniente que hayas experimentado. Queremos aclarar que la información sobre la suscripción y los cargos recurrentes se detalla en varios puntos antes de que se procese el pago. Esto incluye la sección de detalles del plan al seleccionar la opción de prueba, los Términos y Condiciones que deben aceptarse antes de ingresar los datos de pago, y finalmente, en el correo electrónico de confirmación con el Recibo de Pago.

Si ya solicitaste la cancelación y tienes dudas sobre los cargos, por favor, comunícate con nuestro equipo de soporte a través de support@worksimpli. Io o llamando al 1-844-898-1076. Con gusto revisaremos tu caso y te ayudaremos a resolver cualquier inquietud.

Atentamente,
PDFSimpli

Hello,

We’re sorry to hear about your experience. We want to clarify that the subscription details, including the monthly charge, are clearly outlined in multiple places before any payment is processed. This information is provided on the plan details when selecting the trial option, in the Terms & Conditions that must be agreed to before entering payment details, and again in the email confirmation sent with the Payment Receipt.

If you have any concerns or would like assistance with your subscription, please don’t hesitate to contact our support team at support@worksimpli. Io or call us at 1-844-898-1076. We’re happy to help clarify any questions.

Best regards,
PDFSimpli

Hello,

We’re sorry to hear about your frustration, and we’d like to clarify how our subscription process works. When signing up, our pricing and auto-renewal terms are clearly stated on the payment page before purchase, as well as in the confirmation email sent upon registration.

If you were charged after two weeks, it means the trial period transitioned into a standard subscription because it was not canceled before the renewal date. However, we’re happy to assist you with this matter. Please contact our support team at support@pdfsimpli. Com or call 1-844-898-1076, and we’ll review your case to find the best possible resolution.

Best regards,

PDF Simpli

Salve,

Grazie per il tuo feedback. Ci dispiace molto per la tua esperienza. Tieni presente che operiamo con un modello di abbonamento, che è chiaramente delineato nei nostri termini quando ti iscrivi alla prova di 14 giorni. Questi termini vengono concordati prima che l'acquisto venga inoltrato e riceverai una copia di questo accordo via e-mail che ti informerà di tutti i dettagli su questo abbonamento. Se l'abbonamento non viene annullato prima della fine della prova, si rinnova automaticamente a $ 49,95.

Offriamo anche una garanzia di rimborso di 30 giorni per i clienti a cui potrebbe essere stato addebitato un importo inaspettato. Ti invitiamo a contattare il nostro team di supporto all'indirizzo [email protected] e saremo lieti di assisterti per qualsiasi problema, incluso un rimborso, se applicabile. Grazie per averci dato l'opportunità di risolvere questa questione.

Cordiali saluti,

PDFSimpli

Hello,

Thank you for your feedback. We're sorry to hear about your experience. Please note that we operate on a subscription model, which is clearly outlined in our terms when signing up for the 14-day trial. These terms are agreed with before the purchase is submitted and you get a copy of this agreement sent via email letting you know all the details about this subscription. If the subscription isn't canceled before the trial ends, it automatically renews for $49.95.

We also offer a 30-day money-back guarantee for customers who may have been charged unexpectedly. We encourage you to contact our support team at [email protected], and we'll be happy to assist you with any issues, including a refund if applicable. Thank you for giving us the opportunity to resolve this matter.

Regards,

PDFSimpli

Hello,

Thank you for reaching out and expressing your concern regarding our fees. We appreciate your feedback, and we understand that cost considerations are essential for our users. We continuously evaluate our pricing structure to ensure it remains fair and competitive. While we may not be able to make immediate changes, we would like to gather more information about your specific needs and usage patterns. Understanding your requirements better will help us explore potential solutions. Please reach out to us by phone at 1-844-898-1076 or by email at [email protected]. We can discuss your options.

Best regards,

PDFSimpli

Hello,

We’re sorry to hear about your experience. However, we want to clarify that PDFSimpli does not have an app, so it’s possible there may be some confusion with another company.

If you signed up for our service and were charged after the trial, it means the subscription was not canceled before the renewal date. We always send a confirmation email upon sign-up, which includes details on how to manage your subscription.

We’d be happy to review your account and assist you further. Please contact our support team at [email protected] or call us at 1-844-898-1076, and we’ll do our best to resolve this for you.

Best regards,

PDF Simpli

Hello,

We take customer concerns seriously and strive to provide clear communication and fair resolutions. Our records indicate that all users receive a confirmation email upon signing up, which includes details on managing their subscription. Additionally, our refund policy is outlined on our website for full transparency.

If you have already canceled your subscription and requested a refund, but have not received a response, we encourage you to check your email (including spam or junk folders) for any communication from us. You can also reach our support team directly at [email protected] or call us at 1-844-898-1076 for immediate assistance.

We are more than happy to look into your case and assist you further.

Best regards,

PDFSimpli

Salve,

Grazie per aver condiviso con noi il suo feedback. Tutti i nostri servizi sono in abbonamento. Abbiamo lavorato molto duramente per aggiungere più funzionalità al nostro prodotto e offrire il miglior servizio possibile. Potete provare la nostra opzione “Ritardo” e attendere 24 ore per il download di un documento, gratuitamente. Oppure pagare per i nostri 14 giorni di prova (per 1,45 o 1,95 dollari) per ottenere immediatamente il file, a seconda del piano scelto. L'opzione da 1,95 dollari vi dà accesso completo e conversione illimitata per 14 giorni. Dopo aver provato il prodotto, se non si desidera continuare, è possibile chiamare o andare online per annullare prima della fine della prova o cambiare l'abbonamento con un piano diverso. Se non viene effettuata alcuna cancellazione o cambio di piano, si passa al nostro piano di abbonamento di base a rinnovo automatico per 49,95 dollari.

Abbiamo diversi piani a seconda delle vostre esigenze, con prezzi che vanno da 3,95 a 12,95 dollari per l'abbonamento di un singolo utente; contattateci telefonicamente al numero 1-844-898-1076 o via e-mail all'indirizzo [email protected] se siete interessati a mantenere il servizio a un prezzo inferiore.

Saluti,

PDFSimpli

Hello,

Thank you for your feedback. We're sorry to hear about your experience. Please note that we operate on a subscription model, which is clearly outlined in our terms when signing up for the 14-day trial. These terms are agreed with before the purchase is submitted and you get a copy of this agreement sent via email letting you know all the details about this subscription. If the subscription isn't canceled before the trial ends, it automatically renews for $49.95.

We also offer a 30-day money-back guarantee for customers who may have been charged unexpectedly. We encourage you to contact our support team at [email protected], and we'll be happy to assist you with any issues, including a refund if applicable. Thank you for giving us the opportunity to resolve this matter.

Regards,

PDFSimpli