PDFSimpliReviews 2,274

Hi,

Hope you are doing well. Registering to our website is completely free and so is editing and converting. If you would like to download or print the converted document, then an active subscription is needed. You can use our 14 days trial for $1.95 or $1.45 to download the document and if you are not satisfied with us then you can cancel it any time before 14 days and you’ll only pay once.

We provide a risk-free trial period during which full refunds are available for all charges within 30 days of the initial transaction date if cancellation is overlooked. Should cancellation not be initiated, billing will continue as per the agreed terms, which must be accepted prior to commencing the trial. Participation in the trial is voluntary, and charges are not imposed arbitrarily.

PDF Simpli works with a user based system in which every user must choose the trial plan where it is explained that the account is for 14 days and due to an automatic renewal upon not canceling within the trial period. Also, every customer receives these details in the email once the account is created. Lastly in order to activate your account you must have agreed with the terms and conditions where the auto renewal details are once again provided. We hope this can be of assistance.

Sincerely,

PDFSimpli

Hello,

Thanks so much for sharing your experience with us. We are sorry for the inconvenience. We've worked really hard to bring more functionality to our product. Please contact our Support Team via email at [email protected]. They can help you with any inquiries you may have about our website or any issue in general or you can call customer service at 1-844-898-1076 between 9:30AM-6:30PM AST, Monday-Friday.

Best regards,

PDF Simpli

Hola,

Gracias por tus comentarios. Lamentamos escuchar sobre tu experiencia. Ten en cuenta que operamos con un modelo de suscripción, que se describe claramente en nuestros términos al momento de registrarte para la prueba de 14 días. Si la suscripción no se cancela antes de que finalice la prueba, se renueva automáticamente. También ofrecemos una garantía de devolución de dinero de 30 días para los clientes a quienes se les haya cobrado inesperadamente. Te recomendamos que te comuniques con nuestro equipo de soporte en [email protected] y estaremos encantados de ayudarte con cualquier problema, incluido un reembolso si corresponde. Gracias por darnos la oportunidad de resolver este asunto.

Atentamente,

PDFSimpli

Hi,

Thank you for reaching out, and we apologize for any frustration this situation has caused. We aim to make our services as transparent and straightforward as possible.
When signing up on our website, customers are prompted to review and accept our terms and conditions, which explain the 30-day refund policy and the nature of our subscription model. Our sign-up process requires confirmation to ensure clarity, and we send a follow-up email that outlines all these details, including instructions for managing the subscription.
Please understand that while subscriptions renew automatically, they can be canceled at any time through the account portal or by contacting our support team. In light of your concerns, please let us know if there’s anything we can do to assist. Our email is [email protected].

Regards,

PDFSimpli

Bonjour,

Merci d'avoir partagé votre expérience. Nous sommes désolés pour les désagréments rencontrés et comprenons votre frustration. Concernant votre demande de remboursement, nous vous confirmons que chaque demande de remboursement est évaluée attentivement, et nous communiquons toujours le montant et la raison du remboursement.

Pour pouvoir examiner votre cas en détail, pourriez-vous nous indiquer si vous avez effectué votre demande par e-mail ou via notre chat en ligne? Veuillez nous contacter à [email protected] afin que nous puissions clarifier cette situation et résoudre le problème dès que possible.

Nous restons à votre disposition.

PDFSimpli

Hello,

Thank you for your feedback. We understand your concern regarding OCR functionality. At the moment, OCR (Optical Character Recognition) is not available on PDFSimpli, which is why scanned documents or images may not convert into editable text. We apologize for any confusion this may have caused.

Our team is constantly working to improve our platform, and we greatly value your input. If you have further questions or need assistance with other features, please don’t hesitate to contact us at 1-844-898-1076 or via email at [email protected].

Thank you for giving us the opportunity to address your concerns.

PDFSimpli

Hello,

We’re really grateful and appreciate you taking the time to share your rating with us. We apologize for the inconvenience but we do have a time limit per call. Technical assistance can also be requested through chat or you could have call back to restart the time.

Contact Us | Phone: 1-844-898-1076 | Chat - Website | Email: [email protected] | Tech Email: [email protected] | 24/7

Thank you,

PDF Simpli

Hello,

Thanks so much for sharing your experience with us. We are sorry for the inconvenience. We've worked really hard to bring more functionality to our product. Please contact our Support Team via email at [email protected]. They can help you with any inquiries you may have about our website or any issue in general or you can call customer service at 1-844-898-1076 anytime.

Best regards,

PDF Simpli

Hello,

Hope you are doing well. Registering to our website is completely free and so is editing and converting. If you would like to download or print the converted document, then an active subscription is needed. You can use our 14 days trial for $1.95 or $1.45 to download the document and if you are not satisfied with us then you can cancel it any time before 14 days and you’ll only pay once.

We provide a risk-free trial period during which full refunds are available for all charges within 30 days of the initial transaction date if cancellation is overlooked. Should cancellation not be initiated, billing will continue as per the agreed terms, which must be accepted prior to commencing the trial. Participation in the trial is voluntary, and charges are not imposed arbitrarily.

PDF Simpli works with a user based system in which every user must choose the trial plan where it is explained that the account is for 14 days and due to an automatic renewal upon not canceling within the trial period. Also, every customer receives these details in the email once the account is created. Lastly in order to activate your account you must have agreed with the terms and conditions where the auto renewal details are once again provided. We hope this can be of assistance.

Sincerely,

PDFSimpli

Hi,

Thank you for the 3 star rating. Our website is free to use! To edit and convert your document it's free but if you want to do any downloads you need to have a subscription. We have an initial trial for $1.95 or $1.45. You can try out PDF Simpli for 14 days with unlimited access or use our Delayed option where you can get one document after 24 hours free of charge.

Please send an email to our Technical Department at [email protected] and explain further so we can assist you. They can help you with any technical issues you may experience with our website.

Contact Us | Phone: 1-844-898-1076 | Chat - Website | Email: [email protected] | Tech Email: [email protected] | 24/7

Best Regards.

PDF Simpli

Hi,

Hope you are doing well. Registering to our website is completely free and so is editing and converting. If you would like to download or print the converted document, then an active subscription is needed. You can use our 14 days trial for $1.95 or $1.45 to download the document and if you are not satisfied with us then you can cancel it any time before 14 days and you’ll only pay once.

We provide a risk-free trial period during which full refunds are available for all charges within 30 days of the initial transaction date if cancellation is overlooked. Should cancellation not be initiated, billing will continue as per the agreed terms, which must be accepted prior to commencing the trial. Participation in the trial is voluntary, and charges are not imposed arbitrarily.

PDF Simpli works with a user based system in which every user must choose the trial plan where it is explained that the account is for 14 days and due to an automatic renewal upon not canceling within the trial period. Also, every customer receives these details in the email once the account is created. Lastly in order to activate your account you must have agreed with the terms and conditions where the auto renewal details are once again provided. We hope this can be of assistance.

Sincerely,

PDFSimpli

Hi,

Hope you are doing well. Registering to our website is completely free and so is editing and converting. If you would like to download or print the converted document, then an active subscription is needed. You can use our 14 days trial for $1.95 or $1.45 to download the document and if you are not satisfied with us then you can cancel it any time before 14 days and you’ll only pay once.

We provide a risk-free trial period during which full refunds are available for all charges within 30 days of the initial transaction date if cancellation is overlooked. Should cancellation not be initiated, billing will continue as per the agreed terms, which must be accepted prior to commencing the trial. Participation in the trial is voluntary, and charges are not imposed arbitrarily.

PDF Simpli works with a user based system in which every user must choose the trial plan where it is explained that the account is for 14 days and due to an automatic renewal upon not canceling within the trial period. Also, every customer receives these details in the email once the account is created. Lastly in order to activate your account you must have agreed with the terms and conditions where the auto renewal details are once again provided. We hope this can be of assistance.

Sincerely,

PDFSimpli

Salve,

Grazie per aver condiviso con noi il suo feedback. Tutti i nostri servizi sono in abbonamento. Abbiamo lavorato molto duramente per aggiungere più funzionalità al nostro prodotto e offrire il miglior servizio possibile. Potete provare la nostra opzione “Ritardo” e attendere 24 ore per il download di un documento, gratuitamente. Oppure pagare per i nostri 14 giorni di prova (per 1,45 o 1,95 dollari) per ottenere immediatamente il file, a seconda del piano scelto. L'opzione da 1,95 dollari vi dà accesso completo e conversione illimitata per 14 giorni. Dopo aver provato il prodotto, se non si desidera continuare, è possibile chiamare o andare online per annullare prima della fine della prova o cambiare l'abbonamento con un piano diverso. Se non viene effettuata alcuna cancellazione o cambio di piano, si passa al nostro piano di abbonamento di base a rinnovo automatico per 49,95 dollari.

Abbiamo diversi piani a seconda delle vostre esigenze, contattateci per telefono al numero 1-844-898-1076 o per e-mail all'indirizzo [email protected].

Saluti,
PDFSimpl

Hello Linda,

Thank you for your feedback. I’ve reviewed your account, and I see that you cancelled your subscription on November 27th. However, this was after your billing date on November 7th. As our subscriptions automatically renew at the start of each billing cycle, cancellations must be completed before the renewal date to avoid charges.

We understand how frustrating unexpected charges can be, but I hope this helps clarify the timeline. If you have any further questions, feel free to reach out—we’re happy to assist!

Best regards,
PDF Simpli