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Paytm

1.7

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Paytm Reviews Summary

Paytm has a rating of 1.7 stars from 769 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Paytm most frequently mention customer care, bank account and many times. Paytm ranks 695th among Discount Shopping sites.

service
103
value
89
shipping
81
returns
81
quality
82

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India
1 review
3 helpful votes
Follow Imron R.
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Poor Customer Service.
November 26, 2015

It is very unfortunate that such a big company is not sharing the customer care number.
I transferred some amount of money from my bank account towards my paytm account on 25th of november. The money got debited from my bank account but still i didn't receive the payment yet. Their is nobody to listen any complaints regarding the said issue.
The given customer care number is not working.
NO CUSTOMER SATISFACTION..

Date of experience: November 26, 2015
New York
1 review
2 helpful votes
Follow Sravan K.
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Paytm is UnTrusted Site
November 19, 2015

Nowdays Patym recharge services or becoming to worst. This not trusted site for online shopping, Recharge or for any transactions

Date of experience: November 18, 2015
India
1 review
1 helpful vote
Follow Nadeem T.
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I have done recharge through paytm of amount 350/- on 13 Nov 2015 but amount not received in tata sky account ( Subscriber Id *******816).

They are doing fraud with customers. I just want to suggest all people please don't use this (paytm) for any reason like shopping, recharge etc they just deduct amount but not deliver.

Date of experience: November 15, 2015
India
1 review
3 helpful votes
Follow Rohit G.
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Do not trust these guys they are FRAUDS and CHEATS. They write some false promises in the website, say something else and never do anything. No quality of service at all. Please do not waste your time, money and energy in transacting and calling and following up with them. It will never give you any result. They do not follow any rules/processes for faster delivery and quality service, but strictly follow the refund policy. Please do shopping with them at your own risk, I have already alerted you guys, now its your choice, Do not get into their trap by getting attracted to their false offers. You are the best judge.

Date of experience: November 12, 2015
India
1 review
6 helpful votes
Follow Naveen K.
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Paytm is real scam for seller. The company offer hugh discount and then sell your product and with in no time you can see there are more then 25% return request for which they keep blocking the money. And on 40 to 50 follow up you will not get your money.

I have started second time with paytm for the promises they made but this is again like timtara.com which was big scam and looted public money.

Paytm will also die with in no time surely big scam for seller and buyer keep safe be away from them

Naveen Kumar

Date of experience: November 8, 2015
India
1 review
3 helpful votes
Follow vj M.
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Dont... ever ever buy products from paytm their customer care is pathetic. It was totally horrible experience buying product from paytm

Date of experience: November 2, 2015
India
1 review
3 helpful votes
Follow rushi m.
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Do not use loss of money
November 2, 2015

My money debited but not payment successful by paytm
Frustrated...
I hate paytm
They make us fool

Date of experience: November 1, 2015
India
1 review
2 helpful votes
Follow rashmi b.
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I think its the best site to achieve profit as comparision to other indian sites

Date of experience: October 29, 2015
California
1 review
3 helpful votes
Follow Kapi d.
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Paytm-"cheating People "
October 29, 2015

I booked 4 tickets from Goa to Bangalore on 27/09/2015.The bus got cancelled and I had to board another. After so many reminders through mail, I got the refund only for 2 tickets and for remaining 2 tickets(order no.*******500), they r telling bus was not cancelled. How is that possible for same bus. They dont even see the mail of customers.The worst part is, you can't call to customer care executive to share ur concern.So b ready for Consumer court Forum, and executives who handled my mails gonna suffer most.

Date of experience: October 29, 2015
District of Columbia
1 review
5 helpful votes
Follow Tipu S.
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Vary bad site I ordered My thing and by overall result is that they send cheap quality products. There customer services is not customer friendly.

They play game of cash-back.

Before 1 month I am having 5000 Rs in my Paytm wallet when I received the faulty product I decide not to by from Paytm and transfer money to my bank with 4% transfer charges.

Date of experience: October 27, 2015
1 review
4 helpful votes
Follow Rashmi S.
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Frod frod frod frod frod frod frod online shopping site. Please never do shopping through this site. Be careful

Date of experience: October 24, 2015
India
1 review
3 helpful votes
Follow Shipra S.
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Worst Online Site
October 24, 2015

I ordered apple iphone 6 twice and they cancelled my order both the times citing non availability of stock. I dont know why do they take order if they can't provide it. They kept my money for 10 days and then gave that back. Who will give the interest of ******* for 20 days in total.

Date of experience: October 24, 2015
India
1 review
2 helpful votes
Follow prasad b.
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Paytm is a fraud company
October 21, 2015

Hi Frnds, don't trust the Paytm. I did recharge 195rs on 11-Oct-2015 in paytm site. Order No is *******196, Rechare was unsuccess but amount deducted from my account, at the same day i raised 2 tickets & i called to customer care center my balance is deducted but no one is pick up the call, after 2 days amount added in paytm wallet. And again i did recharge 195rs in paytm site on 21-Oct-2015, now also iam facing the same issue. Frnds dont trust the paytm.
Even one star is also waste for this site.

Date of experience: October 20, 2015
India
1 review
4 helpful votes
Follow munagala s.
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This is santosh, taken toy for my son on 6-oct-2015, product delivered on 14-oct-2015, return product applied on 15-oct-2015 product details: Toyhouse Radio Remote Control 1:24 Hummer H2 SUV RC Scale Model Car Black of cost 637 after discount and they charged 99 rs for delivery.
I received the product with defect so next day i applied for return policy. Paytm simply given status as return approved. From next day onwards i. E. 16-oct-2015 delhivery a company to pick up my product.
Issue is daily i am getting message from delhivery company saying that "Customer phone not Reachable", daily i am making call(+91 *******500) to delhivery company and raising complaint. Even i requested them to give me local branch land line number or pickup boy number so that i guide him to pick my product. Still now(19th oct 2015 no one responded).
Please don't take any product from paytm its a fraud company.
Mistakes will happen with every company but paytm is a such company will not look into customer issue.

Date of experience: October 19, 2015
India
1 review
2 helpful votes
Follow Vinay M.
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Stay away from paytm. They try to pass on factory second goods and new ones.If you demand refund god help you. I ordered a google nexus tab. It turned out to be faulty with lots of issues with the camera. When I tried to return the product and kept asking me for its where abouts. Finally after following up for over a week, they refunded 80% of the price I had paid, and put the rest in their paytm wallet forcefully. They have an option on their site for me to withdraw the money. But it does not work! And even if it did, they say they will retain 4% of it. For what?

Their customer care is a joke. For every query they send a one line in a standard template saying with bland statements that "it can't be refunded".

Awful company, awful sellers and awful customer care.

Date of experience: October 19, 2015
India
1 review
2 helpful votes
Follow pravir c.
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Bought a couple of bus tickets - under dire circumstances - had the worst experiences. They have the worst bus vendors in Delhi listed under them. One almost had me killed by rash driving and one never returned my money after their bus did not leave the bus stop, and i had to stand there waiting to book a new bus... bad bad experience.

Junk site. Stay off it. Customer care never responds.

Date of experience: October 15, 2015
India
1 review
1 helpful vote
Follow AMIT J.
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Wrong product delievery
October 14, 2015

Hi,

I am having very bad experience with PAYTM.

I ordered KENT MAXX water purifier worht 7782 RS
But I got kent smart purifier whose MRP is 4k.
It's been more than 5 days since I raised complaint.
Nor did I got my refund back also no one yas comet to pick the product.
Customer care are really arrogant and useless people, I didnt got any reply since last 4 days

Date of experience: October 13, 2015
India
1 review
1 helpful vote
Follow sushilchandra S.
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Stupid online zone-paytm
October 12, 2015

One of the stupid online shopping zone. They think people don't have any other work to do, first shop and then call them to get the cashback and the then the customer care people ask us to sent the snapshot stating the cashback detail, this is the only work the customer have,

Date of experience: October 12, 2015
India
1 review
5 helpful votes
Follow PAPPU C.
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MAINE EK PHONE ORDER KIYA PAYTM PE BAD ME ORDER CANCEL KARA DIYA ADDRESS GALAT HONE KI WAJAH SE. BUT AV TAK MERE PAISE MUGE NHI MILE H.
HAR BAR WO MUGE 72 HOURS WAIT KARNE KO BOLTE H. MAI BAHUT PARESAN HO GYA HU PAYTM SE. PLEASE PAYTM SE SHOPPING MAT KIJIYEGA.
KYA KARU KI MUGE MERE PAISE WAAPAS MIL JAYE?

Date of experience: October 10, 2015
India
1 review
1 helpful vote
Follow avinash D.
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Customer support of Paytm is very very poor. Dont solve problem carefully, i got cash voucher from nivea product. Adding that cash voucher showing successful. But that cash didnt come to my account. I have given all proofs to customer support but they are just repeat things and wasting time of others. I RECOMMEND NEVER USE Paytm. U CAN BE VICTIM ANY TIME.

Date of experience: October 9, 2015