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Paytm

1.7

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Paytm Reviews Summary

Paytm has a rating of 1.7 stars from 769 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Paytm most frequently mention customer care, bank account and many times. Paytm ranks 695th among Discount Shopping sites.

service
103
value
89
shipping
81
returns
81
quality
82

We monitor reviews for authenticity

India
1 review
2 helpful votes
Follow Vishal Y.
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I bought an Acer laptop & got a defective piece. Paytm is not returning it for last 10 days after requesting for return. It seems very unprofessional. It feels like a LALA SHOP. Very bad

Date of experience: June 27, 2016
India
1 review
1 helpful vote
Follow BSJ J.
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ALL I WANTED TO SAY NOT TO PURCHASE ANY THING FROM PAYTM. I HAVE ORDERED FLIP COVER FOR LENOVO S820 MOBILE BUT WHAT THEY SENT IS OF LENOVO A680(5.0 INCH) WHICH SIZE IS BIGGER THAN LENOVO S820(4.7 INCH)... THEY ARE FAKING AND FOOLING CUSTOMERS... THEY SHOULD SHUT THEIR BUSINESS... BIGGEST f******* IS PAYTM

Date of experience: June 27, 2016
India
1 review
1 helpful vote
Follow MADAN D.
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Fuddu services
June 22, 2016

I AM NOT HAPPY WITH PAYTM BECAUSE I NEVER TRUST ON THIS $#*!ING SIDE TRUST ME GUYS DO NOT USE THIS OR DO NOT PUT YOUR MONEY IN THIS $#*!ING PAYTM.

I WOULD LIKE TO GIVE FEEDBACK TO CEO OR DIRECTOR OF PAYTM STOP THIS $#*!ING PORTAL ITS JUST LIKE A RAT $#*!.

I DON'T KNOW WHY PEOPLE LOVE THIS I AM REALLY PISSED OF.

GOOD BYE I AM NOT LIKE OTHER USER WHO JUST WRITE COMMENT I AM DIFFERENT AND I WILL SHOW YOU.

Date of experience: June 22, 2016
India
1 review
1 helpful vote
Follow Nikita S.
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I had ordered a product worth 7k which had 30% cashback and I never received the Cashback.

On contacting customer care they said you have not applied Promo code.

Please be careful before ordering anything from these website.

And good job of fooling people Paytm

Date of experience: June 22, 2016
Germany
1 review
1 helpful vote
Follow Jyotsna T.
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I am your customer from last 4 years.
But i am never getting any coupon offer form your side.
While I am applying any coupon provide form your coupon side that never applicable on my login.
And you did not describe that this coupon applicable on optional users.
And Why always all coupons are not applicable on my user id.

Date of experience: June 19, 2016
India
1 review
2 helpful votes
Follow vardhaman k.
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I tried to call paytm callcenter, they couod not able to connect with executive. I registered many query but they never bother to call back. I was surprised while i was found wrong product at the time or delivery.
Worst experience.

Date of experience: June 17, 2016
Singapore
1 review
3 helpful votes
Follow Pavitra J.
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Disgusting service
June 17, 2016

I have booked bus ticket. The bus didn't come and tried to contact paytm customer care number so in result of this I missed my bus. And have to suffer whole night waiting for the bus and tried 100 of times to contact paytm bus customer care but didn't got any reply. Now it complete almost 2 months and they are just giving pathetic replies in place of given my refund. Paytm service is disgusting. Never use paytm fir anything. Other sites have much better than paytm. Please never book bus ticket from paytm

Date of experience: June 17, 2016
India
1 review
3 helpful votes
Follow Rahul V.
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Amount deducted
June 14, 2016

My first and last experience. I have tried to deposit my amount for postpaid bill. But two times transfer of money showed failed but both the times money has been deducted. What a fake promise the that i will receive the money back within 7 days.

Date of experience: June 14, 2016
India
1 review
1 helpful vote
Follow Reneet K.
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Paytm Movie
June 14, 2016

Hi do any purchase on paytm but please do not look for movie tickets on Paytm it has just started as they have no payment gateway if you are a paytm user and you have paytm cash avaiable as soon as you select your seats your cash shall debited and tickets will be done. Without going to a payment gateway & even without giving you a chance to understand what has happened... Hottible experince & no customer care available.

Date of experience: June 13, 2016
India
1 review
4 helpful votes
Follow Nitin k.
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Very Bad service
June 10, 2016

Hello
My shopping experience with paytm is very bad because I have parched 3 items but 2 was damage and 1 was shipped very late
So be careful with paytm shopping

Date of experience: June 10, 2016
India
1 review
2 helpful votes
Follow Vijay K.
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ORDER # *******456: On 25th April i have booked the product (Symphony Storm 70i 70 L Tower Air Cooler With Remote) from paytm site, after a very long time i got my product delivered on Wednesday 4th May 2016, When i open the box found my product physically damage, i called upi to the customer care and reported the same, they promised to replace the product but they have set an condition that i have to courier them back the porduct spending my pocket money, this is seriously not acceptable i have spent RS 16,586 for this product and now they are asking me to courier them back spending my own money, i have escalated this to the concerns but till now i havnt get any response from paytm team for the pick up of my product and refund of my money. This was the first experience with the paytm but hencforth will never ever use this site and not even suggest any of my family members or friends. ONE OF THE WORST SERVICE PROVIDER IN INDIA. THIS SITE IS FAKING CUSTOMERS IN INDIA AND LOOTING THEIR MONEY. I WANT REFUND IN NEXT 3 BUSINESS DAYS OR ELSE WILL BE MOVING TO CONSUMER FORUM AND WILL LET WHOLE WORD TO SEE THIS KIND OF SERVICE OF YOURS - UNSATISFIED CUSTOMER

Date of experience: June 6, 2016
India
1 review
1 helpful vote
Follow sandeep p.
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The paytm is not that much good
Yesterday i made a recharge, i got the recharge but the amount was deducted from my account for 2 recharge and i just got 1 recharge benefits.
Paytm need to improve and also takes care of the costumers satisfaction and if someone tells me to gave marks out of 10 then i just gave 3 to paytm.

Date of experience: May 31, 2016
India
1 review
3 helpful votes
Follow Hemant J.
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Bought an ipod from paytm, product not working within 2 months. Trying to get the product replaced as it is under warranty. These guys gave me an invoice without any serial number. Have been waiting since the last 3 weeks to get the correct invoice so that my product can be replaced, Always get a response saying it will be resolved positively within 24-48 hours. $#*!tiest e-commerce website to buy products from. No value for our hard earned money.

Date of experience: May 30, 2016
Germany
1 review
2 helpful votes
Follow Ashish T.
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I had done the bill payment via paytm, i got message that transaction got cancelled and i have paid full amount in cash, i am following all of there executive, either varun or gaurav, all the time they have same answer that this will be refunded within 24-48 hours, this mail i am getting from last 2 months and still they haven't resolve the issue,
Now even they don't bother to reply such a idiotic staff it seems they have recruited 10 pass people who are just to copy and paste mail and reply same to everybody, don't use this you may get benefit out of it but once if your transaction got failed all of your money will be gone and you won't get it back.
Registered mail id: *******@gmail.com

Date of experience: May 28, 2016
India
1 review
2 helpful votes
Follow Priyanka S.
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Careless people
May 27, 2016

I ordered an item from paytm and coz of delayed delivery canceled the order. But the item was shipped so paytm asked me not to accept the delivey whenever the product reaches. Same day i wrote a mail to paytm for keeping the item so they said no problem you can keep it. Inspite of all the above events paytm credited the cash back in my wallet for the return of product though the product was not actually returned. And now after 10-15 days they are calling for the payment of the product otherwise delivery boy will suffer the consequences. Crediting cash back is paytm's responsibility as the they deal with the customer grievances but paytm is imposing their fault on the delivery boy.

Date of experience: May 27, 2016
India
1 review
2 helpful votes
Follow kaushal s.
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I can't transfer my amount from my wallet to my bank a/c
Wallet show nil but amount not transfer in my bank

Date of experience: May 23, 2016
India
1 review
2 helpful votes
Follow Mohd I.
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$#*! product
May 24, 2016

Paytm has only $#*! product last week i have buy costly 1 T-shirt only 1 wash its color stretched now it's not wearable, when i complain in paytm care they replied "Please note that the item to be returned cannot be used, washed, ironed or tampered in any way. So we are unable to return your product. We, at Paytm, take quality extremely seriously & take great care in selecting our merchants." unrustable

Date of experience: May 23, 2016
India
1 review
2 helpful votes
Follow Rahul K.
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This is 5th time i am facing problem with paytm jean i bought doest have any price tag or brand tag(levis) and its seem to be defective or used. I have complient about this but no response from customer service...

Date of experience: May 21, 2016
California
1 review
2 helpful votes
Follow Jyoti P.
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Don't buy any items through paytm. The products are worst quality. Use the app only for mobile recharge.

Date of experience: May 19, 2016
India
1 review
1 helpful vote
Follow arya s.
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Paytm only gives worst product. I have ordered an dress materials and the delivery is not yet done even after week delay of promised delivery date. No customer care to help also. And price also varies n they failed to deliver the item on time... POOR service... Plz never n ever buy anything from Paytm...

Date of experience: May 18, 2016