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Paytm has a rating of 1.7 stars from 769 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Paytm most frequently mention customer care, bank account and many times. Paytm ranks 695th among Discount Shopping sites.
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I am very disappoint with paytm team... yesterday I was very fed up with your team... I booked 1 ticket by paytm from pune to Mumbai. It's my very biggest mistake in my life... I called paytm team before 1 day travel and ask the driver number and bus no. For get the bus easily but they tell me we will sent you by msg but it's not happen. Again I called and they pik my call after 10 min hold and again I got the same ans. Then after the day of travel my bus was on 10 a.m. and I don't know from when I will get my bus... I went to airport which was my boarding point I reached there by 8 amand I was try to content to the bus operator but I had only 1 no that time and he didn't pik up my call then I again call to the paytm for help again the answer my call after 10 min hold and give me another no. And then again I called the no which provided by paytm and he picked my call and talk to me for 10 min but didn't help at all also I did query 2 times but paytm did not reply. I was running here and there for bus as a mad person and I was very angry on me why I use paytm... totally I called paytm 5 time and called to different no for 6 time but nobody help me that time... I lost my 200 rupee for call and I use cab of rupee 280 to go to my boring point and my mantel harassment done by paytm. So I want my 1000 rupees as reimbursement... and if you can not help me so have to go to consumer court for help...
Got a product n mny credited to my wallet.one day suddenly I got message saying some one used my mny in foodpanda. After that I contacted customer care very bad n worst response
I HAVE ORDERED AN LED SMART TV 32" AIWA TV VIDE ORDER NO *******190 ON 24 JUL. FIRSTLY ITEM NOT DELIVER ON TIME AFTER A WAIT A DAMAGED AND DEFECTIVE AND WRONG PRODUCT DELIVERED TO ME AND I AM COMMUNICATING TO PAYTM ON REGULAR BASIS LAST 7 DAYS BUT PAYTM NOT COME UP.
THE TV IS TOTAL LOCAL AND DAMAGED I HAVE ******* TO PAYTM.
THE WEBSITE AND SERVICE PROVIDED BY PAYTM IS COMPLETELY A WRONG PATH GUIDELINE SERVICE PROVIDER IN E CMMERCE MARKET TOTALLY CUSTOMER ARE DECEIVED...
I AM REQUESTED TO ALL ONLINE CUSTOMERS DO NOT USE PAYTM FOR ON LIME SHOPPING.
FROM
PANKAJ TAILOR
*******861/*******861
*******@GMAIL.COM/KHU$#*!*******@YAHOO.COM
Paytm will not bother to give u service 1CO product is delivered. Ordered a home theatre. Got delivery 6days after booking. Warranty started from invoice date, which means ur warranty is on even if u don't hv the product. Didn't even send a proper invoice copy. Got delivery 6 days after mailing paytm each day.
Hi Team,
Its been Hugh issue with paytm.com as i have made my lots of transition where it was field and they did not refund my money back
Hello Vijay Shekhar,
My order no:
Order no 1:*******283
Order no 2:*******808
Please resolve my issue order cancellation.
I have mailed many times to your customer care but no give me proper solution.
My order cancel by seller, this is not my issue, i buy product from your site not from seller.
I am your old customer, i always buy product from your site but now i am very fruatrated from your
Services. So from now i will never buy any product from your site, and i will share my review to others also.
Now Im tired and decided to clime and go to consumer court.
I have transferred money from wallet to bank account 6 days back till not credited to account not refunded to wallet as well. This is fraud site
Last week i have bought a tempered glass for my i phone from Paytm site. When i opened it i found that it is not up to the mark. I have pay rs 400 for the glass but quality of the glass is very low to sumup i said its a total wastage of my money.its a fake site they are making fools of their buyers.the product they display on site are diffrent from reality.its a fake site.
Am purchase to apple iphone 6s 128gb gold purchase to paytm but box is blank anle single stone in box am complain to paytm but not a help for paytm and not money refund
Bought a hp laptop from paytm which i recieved on monday. They sent me bill and the product with different serial numbers. I called at the customer care no. *******2244 but only machine talks which is of no help. I mailed my problem at paytm.com\care but they didnt give any solution instead decline my request. I have been mentally harrased. Solution should be given to my problem at the earliest. Order no. *******431. Email id *******@gmail.com
I asked for a help from paytm. My old mobile number got shut down. I asked for help they didnt help. I tried to log in from registered email id but it was asking for an otp sent on old number. How would i get that. I asked paytm several times through mail for help but these people don't give a damm. Bloody frauds. I still have money in my paytm wallet and these people are total thiefs.
Where in the world can we get night marish online shopping experience then paytm? I am having the worst online shopping experience ever in my life. I ordered 5 watches on 12th July and all I received was an email that says my payments are done, after a day they confirmed that the order placed is packed and ready to be shipped... Since then they've not shown any professionalism. They said courier will pick and thats the last update for five days, when I quarried they through mail they promised to sent within 24 hours, so waited patiently but after 24 hours nothing was done then I had no option but raise the issue again this time on they sent me a mail that was totally irrelevant to my quarries... Having got no option I sent one more mail hopping they will rectify their mistakes but this time around they've gotten more insensible, in reply they reminded me that there is a cancel options and if I don't they will, and finally the only solution after five days was... wait for 48-72 hours to resolve if not they will start the process of cancelation. Is that a joke? Worst worst worst ever online shopping experience... Never will buy things from Paytm again. Extremely disappointed
$#*! on paytm... I am using this app from last 3 years and i spend atleast 20k but this app giving zero offer..
No offers, unnecessary Shipping charges for all products, delivering order is very slow.
I made this order on 29th Jun. As per your committment this produts would reach 4-7th july to me. But still today is 9th July and I don't get this product yet. When I called to delivery courier on 6th July to customer care they told me that I will get my product today(6th July). Now today is 9th July, I called again to cutomer care now they told me that they have some operation issue so they are not able to send product today, they need 48 hours again.
Please find the attached pdf file where I saw that on 5th July products reached to Mumbai Mahim Branch.
Even I trust on paytm from long time, and I used from long time for paid my mobile recharge, mobile bill payments and light bills, as per that trust I booked product and make payment before because of that trust, but you people broken the trust.
I recieved asgard watch from ECOM EXPRESS today. But didnt get my other 3 watches.
I booked 4 watches togather, but still get only single watch and didnt get any response from anyone regarding my watches.
This is not fare that I made payment first and after that you broken your commiment for delivery, and no information about my products and no one can reply me.
I had to maintain a min balance in paytm for a taxi booking app. But after my ride, my paytm balance became zero.!
Please don't do online transaction with this site. And avoid using it!
I booked three bus tickets, but due to some imergency, I had to cancel. Helpline person told me that 65% money will be deducted, So I lost Rs. 1000/- They r very shrewd people. In rainy season when buses are running 75% empty, they are penalizing passsengers heavily and making a loot. Cant they adopt policy like Indian Railway? One who makes the policy has got the right to revise the same also. But these Paytm wallas are beyond listening. They are just looting the passengers and making money.So think b4 going to Paytm.
I have ordered almost 15 to 16 products and what I have ordered and what I have recieved are completely different... Waste of money purchasing at PAYTM and the few products which I had recieved are costly from outside market.The images which displays on the wall are just to attract us and In real the products which I recieved are of worst. I have ordered adidas sandals for 420 which shows branded in paytm wall and I recieved a duplicate or immitation one.
I order a printer on paytm it show the delivery in 5-6 working days i wait for 10 days after i contact to paytm they told me it is hold in delhi due to incomplete paper work by seller. Then i have to cancel it. Steal i have to struggle for my money. God knows when they return.
But definitely it is last time with paytm.
Worst service, bogus company. They never answer the phone calls and they never reply to your issues through email as well.
I sent more than 7 email but no reply.
Bogus company/worst service/fraud company.
Regards,
Kumar
Answer: Ans: Use PayTM only for RECHARGE, they fool us with fake discount offer, they just increase price and give extra cashback offer. And give your fake product for sure! Which you'll return soon and get your refund and waste of your time. I suggest you go for Amazon.in and also, I suggest CloudTail seller on Amazon.
Answer: No, better to get it from Amazon
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