PaytmReviews 769

Very Bad Service and Cheap customer Care, No Single word for Support. If you want purchase then You can buy on your own responsibility, No Paytm will Not Support after ordering. As i have orden BSA i bike 7 Speed for Men (Order No*******629) and received the Ladies Cycle and after calling on Customer Care, they completely deny for Support, they Directly told to Return Only and no Support about replacing. Means if Boy/Men order his gents cloths then Paytm will deliver Ladies Clothes. Paytm words the-wear it or return... what is this? Paytm cheating to customers.

I purchased a TV, it got delivered after 15 days. And after delivery no one came to install for next 3 days. When I asked this to Paytm they gave me a new number to call for the installation and when i tried that number 3 times it was coming busy. I have made the complain to Paytm not sure when my TV will get installed.

Please dont do online shopping with Paytm try out Flipkart, Aamzon, Snapdeal any thing but paytm. It is onle good for mobile recharge etc.

Attracting Consumers by cheap pricing but Product quality is getting worse now... Ordered almost 6 Products from Paytm During mahabazaar, & had to return 3 products due to bad product quality.

Ordered a Wall Sticker for my son, to surprise him on his Birthday, Waited for 6 days to deliver the same but when received the product disappointed again badly their were no Edging/Cutting on the sticker parts, Now its only a Picture Frame for me... Payment may be having a Quality Assurance team to check the products without delivering to customers. Order No. *******627 Date 31st Aug. Now tell me what to do with it. I know ur answer would be RETURN an easy statement for a company. But tell me how many times should i return products to paytm... Already returned these orders due to bad bad quality of products *******133 (Metal Key chain), *******309 (Set of Pathetic Belts)... Will surely convey my msg to all to not to buy from paytm, as company getting more margins but quality is getting worse & worse.

Regards
Deepak Chandani
*******667

Product which ordered in online shows it got delivered, but no one delivers to you or someone in home, address reflects correctly in PAYTM.

No direct contact to talk to customer care to talk on this issue.

NO proper response to the emails which sent to care.

This is in regards to the concern which you have registered with Paytm against the order number *******647 with item id *******109. I HAVE PROOF WITH ME FOR THIS ISSUE>

Please contact logistics on this and arrange a call with person who delivered this product and where he delivered and to whom he delivered... is seriously my concern.

Totally a worst experience i never faced with any other online retailer for product. Should blame PAYTM on this for acquiring such worst logistics.

And this is not my first purchase in my online, got many products with different logistics with same address mentioned.

No one called me to deliver this product, justification which you provided is ridiculous.

I tried to reach *******244 which is totally IVR.

No direct contact to explain the same on words... Please escalate to next level.

My next actions on this issue will be worst. Please take necessary actions.

Regards'
Sharan

Hi, Recently I have ordered a mobile Phone. Phone is delivered, but Camera quality is not at all good. I have compared My phone with the same phone ordered from other Site. I have raised a ticket as well For the same. One Associate came to my home, but he did not take my phone back & Just cancelled My request. It is really frustating. Worst services. Please Never purchase any thing from Paytm.

Last week i paid the electricity bill via paytm.
They cut the whole amount of bill from my account but didn't pay cause of down surver and promised to refund the amount into my account they didn't refund yet. I've used many time for recharge n data pack the service was always good, jst on that trust i also paid my electricity Bill of Rs. 3,561. N the communication between us is only email in that they only ensuring that we will give u back. This time littrely i gt irritate

Customer care is very poor, they only have mail communication and they don't understand the customers issues simply provide some irrelevant replies. When trying to call on their customer care number(Customer service: *******244) they very cleverly avoid the customer communication by their IVR system. You feel very prompted that finally there will be an option to speak to their paytme representative and make them understand the issue, but ironically it will ask you to send a mail to their support address. When for everything they have a support email, then what's the need for having a customer care number. I am losing hope in them now.

Hello,
I've recently experienced worst issue with paytm after being there long time customer. I got certain amount in paytm wallet and one fine day they automatically dedicated certain amount without even intimating me. They claimed it was a disputed amount charged by Uber. When I enquired for this using there email service, I got almost 5 replies and all were copy pasted. Each email simply asked me to contact uber as it was charge applied from them and they have no idew what was this charge for!
They apply charges on account just by getting notified from there tie ups without getting any information. I am not sure if this is even legal. Customer service is worst and they don't know what they are writing in email, they literally contradict everytime they reply.