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Paytm

1.7

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Paytm Reviews Summary

Paytm has a rating of 1.7 stars from 769 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Paytm most frequently mention customer care, bank account and many times. Paytm ranks 695th among Discount Shopping sites.

service
103
value
89
shipping
81
returns
81
quality
82

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India
1 review
0 helpful votes
Follow Krupal m.
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One of the worst services ever came across, the shoes which I had requested for pick up had been cancelled automatically.
When asked no one replies to it
Worst service and it's all fake products

Date of experience: May 7, 2017
India
1 review
0 helpful votes
Follow Ashish k.
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I have bought a watch from paytm... quality shown at the time of purchase is different from actual... it's worst watch. I have applied for return but they are not acceptin return
*******459

Date of experience: May 6, 2017
India
1 review
0 helpful votes
Follow Madhu M.
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Good service
May 7, 2017

Vikas is a good explanition about our problem
I just book my bus ticket on 29 Apr. But bus ticket will cancelled we didn't get refund money till now

Date of experience: May 6, 2017
India
1 review
0 helpful votes
Follow ask a.
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Ghanta Service. NO way to contact them invalid numbers on calling, Foolish mail response, Restricted policies.
Highly Disappointed. Will suggest everyone not to indulge in any kind of transition with paytm Once your money stuck thier's no way back to get refund.

Date of experience: May 5, 2017
India
1 review
0 helpful votes
Follow Bhavyaa J.
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Paytm is worst now when again shown true colours by making customer by stopping the send to bank fee. And after making customer started again the fee for send to bank... And dat too 2%... loot hai ye... Better use some other app like free recharge. Make unity. If everyone stop using this app then they have to stop the bank charge fee...

Date of experience: May 4, 2017
India
1 review
0 helpful votes
Follow Ajay k.
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Worst experience
May 4, 2017

I'm a user of paytm. But 25 days ago my paytm a/c blocked without my knowledge. I didn't get any msg or mail from paytm side. Till today I'm struggling for my a/c update. 5 times I called customer care as well as more than 12 time i mail but no response. My money are stuck.
*******@gmail.com

Date of experience: May 4, 2017
India
1 review
0 helpful votes
Follow Raza K.
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I hate paytm because no offers or cashback available for old users... what does it mean? It is also offers low quality products and cheat the customers.

Date of experience: May 3, 2017
India
1 review
0 helpful votes
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Happy with paytm
May 3, 2017

I am very satisfied with paytm as i always get my cash back within an hour. I had ordered a beard oil and i was given the expected delivery date on 8th may 2017. Since i had to leave the town little early i had requested a day early to my departure to deliver my product the next day and surprisingly i received that product the next day which was 5 days earlier than the expected date.

Date of experience: May 3, 2017
India
1 review
0 helpful votes
Follow Rashika M.
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Yes. I totally agree with the previous feedback. I'm feeling cheated too as i paid for my MacBook charger and they deleivered DEFECTIVE product without any invoice and contact details. And when I tried contacting the customer care I realised that there is no such option given where you can talk to customer care or write a email regarding your product related issue. And also the product what was sent to me was of very poor quality and just not worth the price. Even if you dial their head office no it goes on auto answearing machine and it says enter your order no and when you enter your order no it says it's incorrect... n gets disconnected. You write any mail on the website. You get a response that their system is not yet updated so soon they will get back and no timeline is defined for the same. First time I'm seeing that such a popular company has designed their system in such a manner where no customer can reach up with their problems. There is no escalation process given anywhere. Only selfcreated company policy is given with all their history geography which is of no when u r cheating people like this. Extremely bad shopping experience on paytm. I wish I would have bought it from a store only. I don't recommend any one to shop on paytm.

Date of experience: May 2, 2017
India
1 review
0 helpful votes
Follow MEENAKSHI R.
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Worst experience
May 1, 2017

I purchased a branded handbag. And paytm delivered a 100/- rs. Handbag instead of 1000/- I requested for return but seller did not respond. Sellers on paytm are crooks. Don't buy anything on paytm

Date of experience: May 1, 2017
GB
1 review
0 helpful votes
Follow Mazhar s.
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Cashback
May 1, 2017

I m not receiving any cashback or any other benefit. For my last 4 transaction. As I m very much disappointed.

Date of experience: May 1, 2017
India
1 review
0 helpful votes
Follow Samuel n.
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I have order Acer laptop Es1 131 but I recieved acer Es1 132 produced also software problem its was damage laptop. I am install windows 7 its was also not working in this laptop. I'm waste my 500 rupees to install. I thought paytm is a good giving service. But its very very bad service... i am unsatisfy with ur paytm service... thank you

Date of experience: April 30, 2017
India
1 review
0 helpful votes
Follow Anurag A.
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Bad experience
April 28, 2017

I ordered a LED of LG 43LH547A but after a week i received some other model. Even on the bill they mention the model which one i ordered but actually it is 43LH520. When i called them they told it was mistake. Don't know how it is possible.

Worst experience...

Anurag aggarwal
*******224

Date of experience: April 28, 2017
India
1 review
0 helpful votes
Follow Raghavendra p.
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Very bad service
April 27, 2017

I have booked One iteam delivered with something other product. When i called to customer care no is not valid. What kind of company this if they cannot give the service properly. Such kind of company should not get license. No response.

Date of experience: April 27, 2017
India
1 review
0 helpful votes
Follow Awdesh T.
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I have transferred 500Rs to my friend on 7th april 2017 with wallet id *******226 my was not having paytm account hence he has not received that money so as per policy my money should be return in my wallet back but unfortunately till date single penny is not return and i m continuously mailing them complaining them on paytm passbook need help section they r giving foolish replies fixed samr answer's for several times so all friend's be aware don't send money thru paytm as once it is not received by party it will be in paytms kitty.

Date of experience: April 26, 2017
India
1 review
0 helpful votes
Follow Anil P.
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Poor Experience!
April 26, 2017

I had placed an order to buy Philips 9080B speaker. It was promised to be delivered within 7 days but they never fulfill it. After the delay, I contacted Paytm customer service, and they mentioned me that the seller has not acknowledged the order. After 3 days the order was canceled by them. I had to wait for a week to get such a response from them. Even the customer care doesn't support you much! They will send you some automated messages. I had tired to contact them 3-4 times, and I got the same messages back to back again!

Pathetic service!

Date of experience: April 26, 2017
India
1 review
0 helpful votes
Follow shweta k.
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Can anyone give me paytm customer care number to contact them, i have orederd an gown and need early delivery

Date of experience: April 24, 2017
India
1 review
0 helpful votes
Follow Rohit k.
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I would like to raise a dispute for movie tickets worth 234.48 rs. I booked these tickets on 17 April 2017 with order id *******041. But when I went to movie theatre it was closed due to maintenance. I spoke with person on reception area for refund. He said I need to raise a dispute case with Paytm as I booked tickets through you guys. I will appreciate if you can refund this amount in my paytm wallet.

Date of experience: April 23, 2017
India
1 review
0 helpful votes
Follow Anwesha B.
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Ridiculous.
April 22, 2017

Last two transactions were paid- debited from donor's accounts but my (receiver's) wallet has not been updated for over 12 hours now. It is an extremely delicate transaction and the customer service personnel aren't picking up my calls. Such lack of professionalism is least expected from Paytm and is Highly disappointing.

Date of experience: April 21, 2017
India
1 review
0 helpful votes
Follow Lallu y.
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The service at its worst is being offered by the Paytm.
They are very to take money from you and don't know how to return it back. Please be careful and don't keep too much money in Paytm. If anybody want to enjoy service at its worst don't forget to use Paytm. Rediculus piece of $#*! service. Third grade items are being sold with pictures showing something and the end customer gets something else.

Date of experience: April 20, 2017