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Paytm

1.7

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Paytm Reviews Summary

Paytm has a rating of 1.7 stars from 769 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Paytm most frequently mention customer care, bank account and many times. Paytm ranks 695th among Discount Shopping sites.

service
103
value
89
shipping
81
returns
81
quality
82

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India
1 review
0 helpful votes
Follow Sabir A.
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I have added my email and i lost my wallet money and all transactions. I sent mail a week ago but didn't get any response. Only a single mail abiut thanks for contacting paytm. They have not refunded my money. Either they should call or mail regularly to inform to user.
I'm not going to use in future and never suggest anyone to use it.

Date of experience: April 18, 2017
India
1 review
2 helpful votes
Follow Nikhil W.
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Paytm has a so cheap courier service no custmor care phone number to register complaints.My order no is *******931 received by me but that is wrong parcel that i received. There is no return option is coming. Please confirm it that i got my parcel so further i can return it...

Date of experience: April 18, 2017
GB
1 review
1 helpful vote
Follow Yazar A.
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Very disappointed customer with the paytm policy,, they allow us to receive money up to one lakh and allowing us to transfer or pay to any othet paytm only *******, so what we do with teh balnce amount we recived in paytm. Ijust called customer care so got funny answer pay ur bills and buy movie tickets and do shopping with balance amount. I took money form my customer to supply goods to them and i have to transfer this to my supllier to get goods now the money is blocked in paytm for other 12 days, so how i use this to other pourpose,, all of you beware of these kind of policy an duse care fully paytm, other wise u r money also wilbe blocked din paytm for weeks, paytm representative came to me to updat emy KYC and offered me now onward u an receive money up to one lakh and not informed me that from taht u can only transfer to othera paytm or bank only ******* thousand very much disappointed with tehse kind of policy,, ther take our money and not allowing use to use for right purpose

Date of experience: April 18, 2017
India
1 review
1 helpful vote
Follow Atul G.
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Guys, We ordered refrigerator on 15th April as it was mentioned like it will be delivered in next 24 hours But today is 17th and still our Item is not yet delivered.

We discussed and escalated multiple times to Paytm support but they said they want 48 hours time to work on it and after 48 hours also they updated like our product will be delivered in between 21st to 24th April that means 24 hours is equal to 9 Days for paytm.

So kindly never buy anything if you want your product on Time, I'm also attaching images to refer for both paytm Guys n you.

-Atul

Date of experience: April 17, 2017
India
1 review
1 helpful vote
Follow Mohit Y.
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We had used zoom car aap recently on 24th march, 2017 they had to refund the security of Rs. 1500 in my paytm wallet but it has not been transfered yet... I have been contacting the customer care since then nd they dont pic r calls once they did and told us to mail them the info v did but still no action has been taken. If i dont get a reaction on this in next 24 hrs i will take a strict action and see you in the court session and would never use paytm and wont allow any of my known people to use it. I WANT SOME ACTION SOON... paytm trans id: *******
Zoom car trans id: *******389
Contact me; *******167

Date of experience: April 15, 2017
India
1 review
2 helpful votes
Follow Tabrez S.
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Fraudsters they are
April 15, 2017

I lost 1498 rupees from my paytm wallet and I have no way to get back my money. No call centres, no contacts, nothing they have

Date of experience: April 15, 2017
India
1 review
2 helpful votes
Follow Harish N.
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Delay in Delivery
April 15, 2017

I requested for an early delivery on 11'th April and customer care told me that they will deliver this order within next 72 hours. But till now I have not received my order. I even contacted the delivery and asked to give me their office address in my location so that I can collect the order by myself but they aren't even giving me that. I have been calling paytm from last 6 days and I haven't received any help from Paytm as well as the delhivery side. This is very disappointing and I don't expect this kind of service from Paytm.

Date of experience: April 14, 2017
India
1 review
1 helpful vote
Follow Puneet k.
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5000, lost
April 14, 2017

I have lost 5000 rupees by paytm when i transfer money to my bank account ''so acc to my opinion no transfer money by paytm

Date of experience: April 14, 2017
India
1 review
1 helpful vote
Follow Surbhi V.
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Paytm is worst
April 13, 2017

I did a transaction to my frnd. Becoz of there tech. Issue transaction was not done. The same amount got deducted from my account and its been one month i did not that money. They people are making fool. Not replying on time.

Date of experience: April 12, 2017
India
1 review
1 helpful vote
Follow Morpi A.
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Pls don't do this again products are very very poor, unless and servicing are very disappointed to customers

Date of experience: April 9, 2017
India
1 review
1 helpful vote
Follow abid k.
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Regarding company
April 8, 2017

Bhen ke loda paytm bale its very bad company so i would like to inform you i am taking action you company it, s company should be block i am going to lucknow

Date of experience: April 7, 2017
India
1 review
0 helpful votes
Follow Deepika M.
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Too lazy app
April 7, 2017

I have requested, called, complained, have done anything that i could. But these people aren't ready to listen to me or return my money to me... i m never goin to trust it again

Date of experience: April 7, 2017
India
1 review
1 helpful vote
Follow Chithar B.
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File the case on them, not at all good, Gud for nothing, no response from those people, why they are keeping the worthless apps

Date of experience: April 7, 2017
India
1 review
0 helpful votes
Follow Rahul S.
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Paytm is very bad
April 7, 2017

I have recharge from paytm two times yesterday of 303 ruppes but not any recharge is done. I send also many mail to paytm but no reply there. I want to reply. And ya paytm is very bad. I m telling you that pls uninstl your paytm because they thug to customer

Date of experience: April 6, 2017
India
1 review
1 helpful vote
Follow Vicky r.
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I have 1900 rupees in my Paytm wallet and I forget my password so try more then five time and when next day I try they block my account temporarily since from March 23,2017 I give them my account statement 100 time but still when ever I call them they ask for statement, they never reply to my email, if any one know how to take care plz let me know, Paytm is now taking money giving silly exquisitely I'm fed up with them I know they not return my money,

Date of experience: April 6, 2017
India
1 review
1 helpful vote
Follow Ajay S.
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Paytm is cheater!
April 6, 2017

Paytm is cheater! They duped me for 10,000. How to file a case against paytm? Plz help me. I received 10,000 from my customer Rahul Agarwal through paytm and this amount never got settled in my bank account since 19th March'2017.

Date of experience: April 5, 2017
India
1 review
0 helpful votes
Follow Arvind y.
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$#*! all service
April 3, 2017

I have 6 transaction... and all deducted from my account... and I haven't receive same. It got transfer after paying that guy and I ended in 3000 rupees instead of 500... And paytm says they aren't responsible... than who is... i would recommend banks to start service. Atleast we are confirm 99 percent our monies are safe. Instead trusting a third party vendor... i would request pls stop using. As some time is perfect and sometime is as dumb u can't think. Of. Paytm. Would request get your server replaced by dell or Oracle. For proper service

Date of experience: April 3, 2017
India
1 review
0 helpful votes
Follow Manav R.
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For Paytm
April 3, 2017

I can recharge, bills, flight booking with my paytm A/C. If any one has no paytm in their mobile, don't worry I solve ur problem but you have to pay the commission fee extra.
Thank you.

Date of experience: April 3, 2017
India
1 review
0 helpful votes
Follow Jaswinder S.
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Pay tm... Hahaha...
If u pay a mistake... even paytm cant help u... its jst a $#*!ing app... which run by loosers...
Reason of my frustration--- yesterday i transaction 2000 at wrong mobile number...
Amount deducted from my wallet account... but showing pending in passbook... I tried to contact the owner of dat wrong number *******644... that isn't even in service...& then i contact paytm care no... the stupid team is saying,,, ur transaction successfully proceeded to the account... my wallet transaction id was *******658... anybody here whuu help me to get my hard cash back

Date of experience: April 3, 2017
India
1 review
2 helpful votes
Follow sunitha k.
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Worst company
March 30, 2017

Paytm is worst, evry transaction fails... if i cancel the order also. I did not get any mail that whether the cancelation process started or not. Customer care is not lifting phone. Although the cost cost for not lifting the phone also too much... they dont have responsibility of intimation about anything. My suggestion is please just just intimate the status of money refund process.other wise just lift the phone and say something.or else close the company.

Date of experience: March 30, 2017