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Paytm

1.7

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Paytm Reviews Summary

Paytm has a rating of 1.7 stars from 769 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Paytm most frequently mention customer care, bank account and many times. Paytm ranks 695th among Discount Shopping sites.

service
103
value
89
shipping
81
returns
81
quality
82

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India
1 review
0 helpful votes
Follow Chandresh S.
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FRAUD FRAUD FRAUD
June 18, 2017

Today I tried to book a ticket online on IRCTC.
In last process it turns to payment gate way through PAYTM I paid the amount 940 instead of 920 they have charged 20 extra for payment through PAYTM.

Rather I go on... I received a debit message of 940 by Paytm but I didn't received a e-ticket.

I received a message from IRCTC that your last transaction has been cancelled but still I didn't received my money back from PAYTM.

What the hell is this transaction ID Is**************

Date of experience: June 18, 2017
India
1 review
1 helpful vote
Follow ankita m.
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I suggest not to buy anything from paytm and their third party merchant. They all try to cheat people. They provide with fake gift bouchers and deduct your amount

Paytm and little app is the worst

Date of experience: June 18, 2017
India
1 review
11 helpful votes
Follow Manisha G.
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I have purchased Micromax LED TV full HD 43 inch and when the packet was delivered we saw that the package was open and they give us second hand tv. When we call on customer care no. Firstly then they pic call after half an hour and when we say to give back my money so they said sorry sir we can't help you and cut the call... Avinash was the employ who said that to me. Please guys don't buy anything from this fraud fraud cheap company... I want to give them minus points...

Date of experience: June 17, 2017
India
1 review
1 helpful vote
Follow Pradeep R.
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Hi there is lots of complicated to contact customer care communication for new user as well as current user and if we call him other number (not registered on paytm) they only ask enter your lost phone number.

Third class customer care services.

Date of experience: June 15, 2017
India
1 review
1 helpful vote
Follow Rashmi S.
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Worst product delivered to me nd when I wanted to return it they denied it by saying that in return policy the seller has written that this product will not get returned. Worst product with worst stuff nd it was lebeled of 999rs nd they we giving it in 199 I can get better stuff the it, in the market in 50 rs... And when I called the seller he simply cut my phone 3 times... Complete fraud Pls don't shop with paytm as they care more abt sellers thn customers.

Date of experience: June 13, 2017
India
1 review
0 helpful votes
Follow Apoorva S.
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Coolnut power bank
June 13, 2017

The best Power Bank, fully recommend it, I was on vacation at Disney all day and was taking pictures, videos etc, and I always had energy for my phone and I even got to share power for the phones of my brothers.

Date of experience: June 12, 2017
Hong Kong
1 review
1 helpful vote
Follow Sebastian S.
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Some money of mine as been falsely transfered to wrong paytm wallet holder ( amount has been tranfered to wrong account) on 10.06.2017. I need my money refunded. Goen through all IVR's, shooted a mail did all what ever is possible but till now on response from paytm. I need urgent help from paytm to refund my money. Paytm customer care service to the wallet holder is not at all satisfied. This is an Emergency call... Some one do help me for the same...

Date of experience: June 12, 2017
India
1 review
1 helpful vote
Follow Chirag B.
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Bad reponce
June 7, 2017

Very bad. Fake promice to rebate if any inconvinency. But no rebate in actullebem. After two. Time call in customer care

Date of experience: June 7, 2017
India
1 review
0 helpful votes
Follow Chandni N.
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Thia is a $#*! company allow $#*! seller to sell their product... Full fraud don't invest in it. It is harmful

Date of experience: June 6, 2017
India
1 review
0 helpful votes
Follow Avi s.
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Beware with paytm they become almost ear less when any issue occur with your transaction, their customers care care service is worst.

Date of experience: June 4, 2017
India
1 review
0 helpful votes
Follow ramathilagam r.
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Our Pm all have brought the digital and fast technique of transactions...

But here in pay tm once every thing is ok it works well...

If return or refund the the entire working team skill is insufficient and very poor and
Worst the start cheating the customer...

People have to be caution in this

Date of experience: May 31, 2017
India
1 review
0 helpful votes
Follow Sumir k.
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Worst after sale service i have ever seen, the merchants are even worse as they really don't care once the product is sold.

Display Name: aqua nectar
Email Id: *******@gmail.com

Date of experience: May 29, 2017
India
1 review
0 helpful votes
Follow Sneha B.
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Very for refunding
May 27, 2017

I booked my tickets for flight and by mistake it was cancelled. That's why I booked New ticket then airline pay money I. E Rs. 2745 and paytm refund me only Rs. 1765. They was refund me after I was call them until they don't refund. They have to refund me Rs. 2445 by cutting their costs.
Just be aware from them. Now they r not responding. That is the way they screwed common people and becomes rich.

Date of experience: May 27, 2017
India
1 review
0 helpful votes
Follow jenisha d.
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I have very bad experience with paytm. Without my permission from my account 8000rs. Is deducted. And they have poor respond to me. So, I suggested to you all plz do not use this application.

Date of experience: May 24, 2017
India
1 review
0 helpful votes
Follow Sangita B.
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Paytm sucks
May 23, 2017

Paytm sucks. They blocked my paytm account without any reason, i still have a huge amount as wallet balance there. Ut they blocked my account and i am not able to get that amount. And i am trying to cal customer care also they don't answer any calls...

Date of experience: May 22, 2017
India
1 review
2 helpful votes
Follow prasad p.
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My lifes worst shopping experience I finally got from Paytm by buying laptop.
I bought HP laptop costing 30,000/- from Paytm on 24 April 2017 (order ID *******325). In one week it got delivered, that is ok. In first day only I found out it is defective piece, its touchpad not working properly and battery too draining in one hour only where as this model gives atleast 4 to 5 hrs of battery life but thats not all, I found out my laptops warranty has already started 7 months back (warranty already started on 10August 2016). Holy $#*!!. They have given me used laptop. This is absolutely fraud case.
I started calling them for return for such fraud case and they simply refused. But still then I agreed for replacement and started hoping for replacement. But now its 3 weeks passed and I still didnt get any reply for replacement instead of calling these guys every two days, they simply says sir it will take 48 hrs, our team is working on it. Thats not all of level of bull$#*!, Paytm also blocked my mobile number, I had to call from different mobile every time. I dont know when these guys will replace my HP laptop. It was my biggest blunder to buy from Paytm. Below are proof (warranty status on HP website and my laptop order invoice)of this Fraud Paytm and that Fraud seller.

Date of experience: May 18, 2017
India
1 review
0 helpful votes
Follow Manisha P.
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I bought a samsung galaxy phone from paytm about a month ago and it was delivered without charger, earphones,
Manual. The phone looked used and even the sticker on the phone was missing. I tried calling their customer care
And they redirected me to their website. After that they asked me to send pictures of the phone, packaging etc.
Then they asked me to send pics of the imei code. That was not clear enough so they asked me to resend
The pics. I was two three days late so they immediately closed the request! Apparently according to them delivering
Anything is fine. Worst shopping experience of my life, paytm sucks bigtime. Avoid like hell.

Date of experience: May 15, 2017
India
1 review
0 helpful votes
Follow Deepa g.
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Fraudlence
May 11, 2017

I had purchased new vivo v5 from paytm and it was delivered on 6th may on the very day i checked and i was unable to charge the battery due to some temperature low of the phone showing message like that. I have sent the complaint to the paytm site and they replied the person will collect the phone and the new phone will be reached u soon. But till today that phone is with me even they didn't message me about my query. When i again tried to call them they are saying go to the service centre and ask for job sheet. How fraud the paytm site is. How can they sit so quite to take my money for the defected phone which is not able to on. I will definitely not going to buy anything from paytm. This site is hoax.

Date of experience: May 10, 2017
India
1 review
0 helpful votes
Follow Muralidharan M.
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Place order for mobile top up Airtel mobile No: *******215 for Rs. 1,000/- (Rupees One thousand) vide paytm order No: *******926 through paytm account of my son Naveesh Ambro from mobile No: *******317. They have received the sum of Rs. 1,000/- from my bank through the aforesaid paytm order. But have not initiated for the top up of the airtel no, for which they have taken the payment. I tried to contact through the numbers provided in their website. But to my utter dismay the following numbers are not functional- *******770, *******0197 and +91 44 *******. Seems paytm is a company created for cheating the public, otherwise they would not have given an array of false numbers. I have given the payment for a specific purpose for which they have agreed, but you have not given me the said service after taking money from my account. I am to state here that I have logged into their account and made the payment on the sole belief that Paytm is a reputed firm, but now I clearly understand that they are a run by night company created only to cheat the customers, otherwise they would have given the real contact numbers in the website. This company paytm is truly a rogue company with no proper customer care or anything and in my opinion concerned authorities should intervene and look into their function and that I clearly believe that paytm can be termed as a company formed to loot money both from customers and investors. Here in my case I tried to contact them by all ways and means. Even the email Id provided in their website is not functional. Email sent has bounced back. It is my strong opinion to all people that don't loose your hard earned money by dealing with paytm.

Date of experience: May 9, 2017
India
1 review
0 helpful votes
Follow Vicky K.
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Worst experience
May 8, 2017

The worst experience using paytm, i have deteled the app from my mobile, i was transfering just rs 100 into my bank ac through my debit card, i paid rs 5.10 extra for the same, thats a hell lot of a interest. NEVER USE PAYTM
*******068

Date of experience: May 8, 2017