PayPalReviews 2,131

My friend just had his paypal account blocked ("permanently limited") because he sells software for parents to monitor and manage their kid's (and employers for their employees) internet and phone usage - apparently this is a prohibited in terms of paypal's acceptable use. They cited this as illegal activity - any other views out there as to how ridiculous this is. That didn; t bother me as much as the "this decision cannot be appealed" notice attached to the original. Nevermind the fact that parental and employee monitoring systems are perfectly legal. I'd be interested to hear from someone who'd actually take the opposing view that paypal is completley justified - bearing in mind that his paypal account is unusable (even to send money) and funds may only be withdrawn 180 days from now.

I've been using Paypal for a long time now. Not because it's good, but because it's more convenient to make purchases and that every merchant uses it. If you ever purchase an item on Paypal from sites such as eBay and the seller offers returns, never claim the item is fake even if it is cause you will need to pay someone to verify it is fake or get some sort of proof somewhere. Instead, just say you want to return the item to the seller, and then leave negative feedback. I've lost over $500 because I couldn't get proof buying a Hermes belt on eBay.

I have been using PayPal for nearly a decade now. During that time I have sent money, received money, requested money, sent invoices, created subscription and buy now buttons as well as used other features. I find the site/services easy to use. I most often use PayPal to pay for items online, send friends or family money if they need it fast, track payments (work and online sales related), send invoices, and manage disputes. There are two things that I didn't like: (1.) if there's an issue with your account they can and will freeze it holding all of your money until the issue is resolved (while this has not happened to me I've seen it happen and that's scary) ----> (2.) They required me to provide my social security number in order to withdraw more than $500/month of my own money; I felt that was rather ridiculous considering they make money on everything. But given the sheer amount of people that use their service and that they have to cover their own asses I figure it was inevitable. Overall I'm satisfied with what I can do and how the site/services run.

Bought a dress from a company I didn't know is based in China, the company has a UK and US telephone number on the website. The sizing of the dress delivered was small and the company suggest I amend the dress locally and will be offered a 15% refund if I am happy with the option or return the dress back to China but I will be responsible for the postage cost. Need to say this wasn't mention in the return policy on the website. Thanks to PayPal, my money was recovered and credited back to my account. Fantastic case resolution from PayPal.

As a Buyer: Paypal is pretty good with the buyer protection... I needed it after I paid a guy and never received the item, and after countless emails and no replies, Paypal refunded me the money...
As a Seller: I've never had a problem with Paypal as a seller... although I've never really been screwed as a seller either. Paypal is a great form of payment, especially if you have the Paypal card...
Update: I was just screwed by a buyer on Ebay last month. A guy to which i sold an Xbox live gift card to, asked me to email him the code over eBay... That was a mistake... Guy disputed the charge saying I "hacked his Paypal account"... I contacted Paypal and Ebay and they did nothing. Like don't they have record of this stuff? Meanwhile the guy has multiple feedbacks from sellers, who by the way all "gave" him XBox cards, saying "don't sell to him" and BEWARE"... That was a crappy experience..

If you're buying and completing a no-nonsense transaction with a business and not an individual then by all means use PayPal. If you're selling however, caveat emptor!
I recently sold a wedding dress (final sale) to the mother of the bride for $2800. Unfortunately for me, this woman was as batty as they come and after purchasing, receiving and trying on the dress, the bride changed her mind. Change of heart is not a valid reason for a return as per PayPal's own rules. Despite this and going though every appeal level at PayPal, this batsh! T crazy old woman just kept changing her story to PayPal until she had one that stuck; and returned a soiled dress back to me. PayPal is one of the worst services out there if you need to go beyond a normal transaction. Stay away and in situations similar to mine, insist on a certified cheque. Lousy customer service and lousy employees and supervisors.

I think taking 33% of someone payment is b. S. and needs to not be that much. I got paid $1 (usd) and they took 33% which left me I think it was 67 cents. I went to refund that dollar but can't unless I pay 33 cents of my own pocket money to the person who paid me the dollar. Not only that, but I can't send them 33 cents because PayPal will deduct 33% of the 33 cents I am forced to send as a payment. So it's actually MORE that I'd have to send them. There are so many fees and penalties for the stupidest little things that it's getting more and more difficult to sell things online. I'm really disappointed that "the World's most trusted" online banking / money transfer company tries so hard to nickel & dime everyone. If I can find a safer, cheaper way to sell online, then I'm going to take my business to them and leave PayPal in the dust.