PayPalReviews 2,130

What good is using PayPal now that everytime you sell on eBay or another site or family and friends send you money it pends for up to 21 days. Rude customer services the way they speak to you on the phone. A woman helped me release my money then it happened again so I rang back and two men I spoje to at different times were so disappointing didn't help didn't speak sence and wouldn't release my money. I wont be using PayPal again. Discusting. Please dont open a account as they will not release money.

I've had the worst experience with paypal recently and it's really been the only time i've used it. I sold a few things on ebay and because i used paypal it took fees off me as well as ebay which i understand as i listed with them. Next thing i couldn't get my money into my own bank account so i emailed them a few times and I am yet to receive an answer even though they say they will get back to you within 24 hours. Tried ringing them up and they give a contact number on their website which costs you, however there is a free phone number which i found out about from a friend, but they do not list this number on their website. I had to sign up another account to transfer money to me and guess what... yep another charge! I says it can take a while to transfer the money. However a while ended up being 5 days and then another 4 days to actually get the money into my account. Safe to say I deleted both accounts as soon as the money was in my bank. Biggest load of s@!* i've ever used.

Paypal is owned by eBay. They are both continually looking for ways to get more money from the people who use them.

Recently, I bought a membership online that defaulted to my PayPal account. I tried to reverse the transaction, but PayPal was not cooperative. Credit Cards work really hard to help you not get screwed by online businesses. They will cancel your transactions and open a dispute case. PayPal does/will not. They simply debit your bank account. Why not just use a debit card?

A few years ago I was bitten by transfer my balance out to my linked checking account. I thought it should be free as all other similar services I had used, but Paypal did took a not small portion out of it. I didn't have time to complain but stopped using it on banking side.

Two days ago one friend sent me $130 it looked more shady this time: Paypal sent him notice saying I would get paid $130, and on my side I only got $125.9 after $4.1 fee deduction. This time I took time to check the company's fee policy, as I care about the mutual trust between us: It shouldn't take any fee based on the transaction type we did.

I guess that's how Paypal's good profit comes from, pretty shameful business.

My team and I worked on the app for about 5 days and communicated with the seller when we realized the app did not work as described.

We initiated a refund on January 30,2016. The seller refused the 14-day money back guarantee advertised.

After notifying PayPal and Capital One, both parties suggested we talk to seller and we did. PayPal opened a claim, Capital One held my money from the seller, and sent a formal letter indicating the seller has to respond within a matter time, if not the case would close and the refund would withstand. However, on March 24,2016, I realized that PayPal closed the disputed case (PP-004-610-017-807) without notifying me. I called PayPal 3 times and abruptly the phone disconnected as I held each time for a representative.

I am highly disappointed that PayPal acted in favor of the seller and not the customer. I have been with PayPal for 7 years now and have acted responsibly and ethically by their standards.

I adhered to the Chupamobile LTD refund policy, I reacted professionally and reasonably. If Chupamobile LTD does not want to adhere to their refund policy of 14-day money back guarantee it should be removed from their site. I am ashamed that PayPal would favor on the side of seller that does not adhere to their own policies. I now have to determine whether my money is safe with Pay Pal.

I still stand by the poor customer service, but I must apologise I have checked with my bank, and have found that there was a mix up and my money although showing as gone through papal wasn't taken

Hi my name is Panagiotis deligiannis and I use paypal for more than 3 years when I made the decision to use paypal for my website permanent and I started to proceed with a transaction they hold 20.000 usd the money I have in my account fro 180 days my suppliers was upset with me because I didn't have other money to pay and paypal create big damage to my company. I don't know how the authorities allow paypal to generate cash flow using third parties money hold the money for 180 days without any interest and put the companies like me in huge risk. Don't use Paypal Be away from this type of electronic fraud

Customer service is a joke. Calling Paypal to resolve an issue is a waste of time. All you get is a confused agent who cannot listen or resolve your issue. They say what they need to get you off the phone then do nothing to fix your problem. I called to delete an account and cancel a charge, One week later I am notified that the bank rejected the charge. Duh, why do you think I called and notified Paypal the account had been closed. BTW I had attempted to delete the account on the internet 1 month earlier but was unsuccessful

Recently PayPal Credit was maid unavailable with Uber, all of the sudden Uber charges were taken directly out of my account putting me in a tough situation. Not ok with how the charges were handled.

Lets the consumer be anonymous and makes payments easy on things that are normally too expensive.

I have Paypal account for more than 3 years, used to buy some stuff from Ebay or to pay for online services(Software etc.), but suddenly last 2 weeks they limit my account for no reason and as per their mail, ' my account may be in violation of United States regulations administered by the Department of the Treasury's Office of Foreign Assets Control (OFAC).
LOL i felt like i'm a terrorist or someone dangerous. Anyway they asked for document proving my address same as shown on my Paypal account, i sent them Phone bill, they reject it because there's two letters missing! Then i send them everything i have(Other bills, ID, DL, Passport, Visa, Tracking Number From DHL showing my full address, Bank Statement, Screenshot from my Bank Account Online etc...) then they stopped replying on my mails for 4 days, then i started calling them and this was the start of the nightmare, they have the worst and Stupidest customer service ever in the world, most of them are Arabic speakers. First they reply on the phone after 5 minutes of waiting Second they pretend that he's not hearing you then hang up the call, finally they are stupid they can't understand and they will never help it's just a waste of time.
However, after 2 weeks my account returned to regular standing (as per their mail) BUT when i tried to Buy something from Ebay, Paypal refused the transaction and at the same time the amount deducted from my credit card, i tried again same problem happened and the amount deducted twice a total of 300GBP! Called my bank said Paypal took the money and transaction done, then called Paypal said they didn't took the money but there's a problem in returning that amount and theyneed to investigate and escalate my problem to other department etc...
More than 10 days and still nothing returned to my account and nothing changed.
Paypal F Scammers.

Paypal Backs crap companies Like Cupid dating sites-beware! I filed for return of my money back less than 24 hours of joining that site when I discovered it to be what I consider a joke.(getting responses from woman out of the country some 30 plus years younger that I who seem fake)
Paypal paid, without my consent, from my account after reviewing my plea to return my money. I sent the link of complaints that were listed on site jabber but they seemed not to care and still sided by cupid.com. Don't do business with these companies!

In the past when I was in Iraq Paypal gave access to my brother, now nothing really affected me other than upon my return I could not use it myself due to the credit card transaction I had no idea how and what credit card he used forcing me to used an alternative email address. That brings up the question how safe is to use Paypal. I recently made a purchase I was not even asked which pay method I wanted to use, they processed payment on a bank account that my wife had recently closed. Well the bank contacted me letting me know and offer options. So I attempted to contact Paypal using the phone number from the website first if I was over 50 push pound, offer for T-Mobile and last Satellite Cable. No customer service rep. I called several times finally they said my phone would be block. I called 4 times thru Ebay, got hung up by the time I got thru I was hot. No results. I paid the bank and their fee. Good luck with them.

Six years ago I tried to open a PayPal account before I knew anything about them. They repeatedly declined the picture of my ID that I took with my HD Canon Camcorder saying it was too blurry, despite being 1080P soon after that first came out. So I closed my account, this was also when I had a different bank.

Recently on Ebay I got screwed over when doing a guest paypal payment after a six year boycott. It declined both of my cards, neither of which had been attached to the account six years ago. I called customer service and they said my account needed to be verified. $#*! please, I closed that 6 years ago, are you serious? This is exactly why I closed it too. After so many attempts to verify ID they refuse to let you keep trying and then try to mail you stuff but it never sends. So they closed my account.

My cards still got declined. I was with customer service for both cards for a while and made sure all billing addresses matched. Still no avail.

I was in communication with the seller and PayPal gave me one other option: get a PayPal invoice. The seller ignored all of this and cancelled our transaction, and Ebay- Paypal's affiliate, made it impossible to give the seller a bad rating, and warn others in the community about the scam.

The community was even badgering other buyers for complaining about bad sellers and mods were removing content that was negative about sellers!

My daughter baught item from a Disney seller on FB and used PayPal. She only received one portion of her items. When my daughter disputed, the seller gave PayPal a tracking number for the first purchase and said she had mailed all items in that shipment. My daughter offered to share the FB private messages which includes admission from seller that what she told PayPal was false, PayPal said they could not use those messages. Now they've sided with the seller after telling my daughter that this would be resolved as a seller could not use one tracking number for multiple different orders. This company's customer service is all over the place as well, you get a different answer every time you talk to someone!

This is totally ridiculous. I know that there are reputable sellers out there, but please stay away from these scammers that make their pages private. You can't review them and can't verify if they're a legitimate business.

Hey all,
Came across this article on the Business Consumer Alliance website and it looks like any of us who have basically been victimized by PayPal may be able to recoup some of the money lost. I know i had my account put on hold for a while and no one could really give me a good reason why. The class action law suit went in favor of the consumers and we may be able to claim some of the $4million dollars they are forced to now pay. Here's the story: http://www.checkbca.org/blog/2016/1/paypal-to-pay-4-million-to-settle-class-action-suit-317