PayPalReviews 2,130

Be careful with transactions, they won't cancel under certain circumstances for insufficient funds. They'll take it upon themselves to pay for the transaction when the paypal balance doesn't cover the full bill. Even when no one asked them to. Then, they'll make your paypal account negative in red. Every unsatisfactory transaction doesn't always need to be disputed towards the other person you put money to, seeing that it is the company's fault they set such bogus policy in place. As soon as you put money in PP ACCOUNT they will grab it to cover what they CHOSE to pay. Or they'll send your balance to collections until the doom comes.

I've used Paypal for years as a buyer and had heard some griping about how they treat their sellers, but always thought it was just people being negative. Once I started my own business and began accepting Paypal I understood why people hate them so much. They make biased decisions when it comes to refund requests from customers so not only am I out money, but people have been allowed to keep my products. Thanks for being an accessory to theft Paypal!

Paypal withdrawer over 20 euros over the normal exchange rate (XE.com mid market) for a 385 GBP payment. When I contacted them to know how come that would be possible, the guy said that by clicking the button (which wasn't showing what I was going to be charged) I allowed them to do so and there was nothing I could claim or do to a get refund.

Hidden fees lies in enormous exchange rates. If you look into what they do, you'll see paypal is a robber disguised.

Bad experience with Banggood.com faulty goods no customer service as such you know the usual crap from China.
Anyhow I had to involve Paypal and they would only invoke the buyer protection guarantee thingy if I payed the £15 shipping costs on a £20 purchase, go figure...
Needless to say lesson learned I will stay away from Banggood.com and only purchase from the UK.
Paypal does tend to work better if you buy within your country of origin, from my experience anyway.

This review is based on my experience only, Pay Pal as worked well for me in the UK, but having said that I have never had an experience from a UK company as bad as they are at Banggood.com

I can only give one star based on the whole experience, I would expect no problems when taking money so I do not give brownie points for that I can only base it on when things go wrong...

Paypal is great for buyers and sellers when your account works properly. However, they have made me jump through hoops numerous times. They will ask you to verify your SSN, address, bank acct and many other things from time to time. God forbid your account gets limited, good luck ever seeing that money again. Getting in touch with a real customer service person is like finding the holy grail.

Efficiency have been dealing with PayPal for at least two years. During that time I have requested refunds from companies who's merchandise did not meet my standards. By contacting PayPal, they would give me guidance in solving my problem. They also at the same time stopped payment when applicable, and made things right with me and the sender. I have always got my money back. You can't beat that for efficiency. Of course your claim must be correct, but they do most all the work for you.

Chinese seller learned how to "scam the system", delayed taking care of the problem thru eBay for more than 30 days; eBay said to take it up with PayPal, who said, "Sure, we'll help you - you're covered for 180 days." Obvious fault of the seller, but PayPal denied the claim, stating it was not covered under Purchase Protection (?), when it clearly *was* covered under the guidelines. This was less than 90 days since initial purchase. Don't make a purchase if you think you're covered -- you're NOT!