PayPalReviews 2,130

Bad, really bad custumer service. They are miserable. I bought nightstand table. Received old, broken, damaged. I complained to the seller. He ignored. I called PayPal they said I'm sorry but it's the same like a store surprises do happens unfortunately this is a bad surprise. We can give you money back if you ship the item back to the seller. But if I ship I lose money on shipping.
Think twice when you buy something with PayPal

I purchased some lights from beautifulhalo.com (DO NOT BUY FROM THIS COMPANY) and almost a month later I still have no product but keep getting emails from PAYPAL AFTER I disputing nd cancelling the order, sarong it is being shipped. PayPal refuses to refund my payment on a product I cancelled prior to shipping. This is NOT the forest time PayPal had done this but it will be the last time they do it to me. Don't let PayPal cheat you as well.

Purchased item through PayPal. The item was damaged. PayPal requested i contact merchant. Contacted merchant and got no reply for 7 weeks. I filed a dispute with Paypal. Each time I called PayPal to inquire about this, they claimed I had to wait. Finally 9 weeks later they told me to return the item AT MY EXPENSE, said they would reimburse me the shipping and refund my purchase when I provided them with tracking number. After waiting an additional month, I was told " Case has been closed, they can't track shipping to China, it is not their problem. I am out $135.30 for the product, $22.00 for shipping and no product. Don't fall for Purchase Protection Crap!

As a seller for over a decade of online merchandise I have in recent years only had one dispute. The buyer Cash Bobby $#*!son Prophets on etsy was refused a refund on esty because he did not read the auction that cleared stated flat measurements of a 1960's shirt. So he got his money back through paypal and I have not received the shirt back. Today, this is the second threat I have gotten this week on etsy from customer Julie Bergmans, "I'll expect some of the shipping cost back as well in order to forgo leaving a review. I can get it back with PayPal but would rather not have to put us both through that." Buyers know how to cheap the system and hardworking individuals are paying the price. Shame on you paypal. Shame on bad service and not protecting sellers. Sellers protection is a farce. Do not use paypal. Try the Cube!

Have been locked out of my account so I created another and the same thing happened. The password recovery system that verifies whether the account owner is who they claim to be and not a hacker does not account for outdated phone numbers and e-mail addresses that change and makes the verification checks impossible to complete. It's unfortunate that so many people use Paypal exclusively these days so that everyone is forced to use it whether they dislike Paypal and its systems or not. Shame.

After I delivered a product to my client and he paid using paypal, my client (a scammer) requested to paypal the refund of almost $ 2000, even though I sent all the documentation, emails, account movements, chats, etc. where clearly noticed that I was the victim of a scam, paypal was right but told me that unfortunately they could not do anything about it and now my balance is negative, I do not recommend paypal, it's an extremely unsafe platform.

4 returns after years with them.
Following this I received an email from Pay Pal as follows.
Weve noticed that youve had a higher than average rate of issues with your PayPal transactions. Such problems may include claims you have initiated with PayPal or through your financial institution or bank.
We want you to be happy with your purchases, but we may find it necessary to suspend your PayPal account privileges if we continue to notice a high number of problems with your PayPal transactions. Pending further review, we may also suspend any outstanding and future buyer protection claims, and we reserve the right to deny these claims.
We simply wanted to give you a chance to reassess your account activity for the future. You dont need to take any action, and we dont require a response to this message.
I put this down as absolute genius on the part of the composer.
" higher than average " Average is the mean of a set of numbers, some of which are higher and some are lower than the median. So there will always be some higher and some lower than that average.