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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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I have some issues with the payment and the customer service helped me throughout the process and made it easier for me
Representante soluciono al problema que por meses mis compañeros y yo hemos experimentado.
Ticket got closed. My issue was not resolved yet and I'm still unable to login due to a locked out account. Please help!
I've been using Payoneer for 2 years and it has been very convenient and safe for me to do business and I want to thank Payoneer for it's amazing service. The platform is simple and easy to navigate and the customer service to efficient. Keep up the great work!
En otras plataformas toman minutos o incluso realizan los proceso de forma instantanea, pero con ustedes para poder registrar una cuenta bancaria, solicitar una tarjeta o cualquier otro proceso que involucre el movimiento de dinero son excesivamente largos los tiempos de espera. Me parece una falta de respeto tener que aguantar tantos tiempos de espera para poder utilizar mi dinero. Por lo cual considero cancelar mi cuenta y moverme a otra plataforma.
It is very easy to use and manage my payouts. Customer support is helpful and always reachable.
Great and easy secure transportation all customer care are very good knowledge thank you
Cant complain, this time, my request was switly resolved with minimal headaches. Thank the heavens..
Todo funciona muy bien, no tengo quejas. Realizo pagos con la tarjeta en todo el mundo sin inconvenientes.
Me atendieron muy bien y me dieron una respuesta satisfactoria.
I still need US Bank Wire Details and Information. This is needed for a US company to send me Wire Trf to a US Bank acct. So I can withdraw it from overseas.
Hello,
I am very glad with payoneer because the payoneer policies and use is very smart and easy. I suggest of other that they should must join payoneer.thanx
En general presta un buen servicio, se debe pagar comisión por todo, pero algunas son bajas, así que hay que saberlo manejar.
When I call customer service, the customer service specialists will answer my questions carefully and carefully.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members