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From the business
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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I like how the customer agent dealt with the problem i had.just had a hard hearing because of the signal but it was good.
Experience using card and your service is super.
Fast and clear to understand
I have a problem after withdrawing $880 to my bank account from 9/24 and when requesting confirmation of the transfer because it did not arrive until 10/10/2024
My account is closed to request data clarifying the transfer dates and after sending it, the account is closed completely
And support is closed
And when I write to Ali mail, an automatic message is replied and the inquiry or transfer location is not answered
When talking over the phone, as soon as I put the account ID, the connection is also closed
And the last employee who spoke to me before closing the live chat also mentioned that within 48 hours the matter will be resolved and so far more than 10 days without any benefit from them
The worst bank I have dealt with and I do not recommend dealing with them at all and I will file a lawsuit against them if the matter is not resolved
Because I presented the matter to be resolved if there was a problem in executing a transfer to my bank account, PayPal is transferred and the solution is not resolved through them at all
My verification took only few hours and it was approved the same day. Very safe this app to use and found a quick solution.
Things are easier with your service thank you! Customer service is also very quick to find a solution so thanks for that too
I'm really happy with the services which payoneer provide
Most comfort and the easiest way to make payment and recieve payment
Great and engaging. I was able to get through easily, but I'm waiting on a document review to start my journey with payoneer. I'm excited to start this new chapter.
Es un poco frustrante que solo porque mi bank statement no contiene mi direccion no puedan aprobarlo, tienen la otra información no se por que no puedan aprobarlo, ahora tendre que ir hasta mi banco para solicitar eso, gracias payoneer :)
So far so good and I okay with everything but not everything… I just don't meet the criteria to get pay and bill my clients directly
...
Good experience the rep resolve my issue perfectly and in a timely manner
Nash was carefull, patience and willing to help, answering my questions and finding solutions to resolve my issues with noticeble knowledge and expertise. Thank u,
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members