On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Already gave my review for the way Yugo helped me out in my case
She was polite and informative. The agent was easy going no rush and percise. I appreciate great customer service and she is a keeper, and a great asset to the company at Payoneer.
Very easy to use my freelancers get their money on time. I would recommend this company to anyone that works with freelancers.
Очень нравится, удобное приложение, надежность. Так как часто перемещаемся по миру иметь карту payoneer - это хорошее решение
Very satisfied with it, you should experience the meaning of being professional, very good company
Ante las solicitud de registro tenia dudas en la documentacion a subir para su verificacion. Y al llamar en atencion al cliente, las dudas se disiparon de inmediato. Y mi cuenta fue verificada sin problemas
Germán fue muy atento y resolvió de manera rápida y sencilla mi consulta.
The girl I spoked with was gentle and kind, she tried to find a solution for my problem several times until we solved it, and I can just repeat: thanks, thanks, thanks to her!
Customer care is easy to get access to by phone and the agent was quite knowledgeable and helpful
Me atendieron amablemente en español y resolvieron mis preocupaciones.
The Payoneer customer team was very helpful and promptly resolved my issue within a second. Thank you so much
The experience to contacting the payoneer support was great, as the person tried his best to solve the problem I have been through.
My transaction was reversed back to mu payoneer account, I am not satisfied with the reason as to why it happened. My information I provided are all correct and I don't see any reason why I need to update those such as my address and my bank details. I've been using those information for a very long time and since day one in using payoneer. I hope next time this kind of glitches won't happen again.
Bien hasta el momento, algunos procesos de validación muy confusos
Me encuentro con la cuenta en suspencion por el solo hecho de querer agregar mi segundo nombre a la cuenta
Debido a que amazon me lo solicita
Y me es muy dificil que me brinden una estomacion de tiempo o resultado de la revision siendo algo tan sencillo porque ni siquiera estoy queriendo cambiar mail ni dni
I like how the customer agent dealt with the problem i had.just had a hard hearing because of the signal but it was good.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Money Transfer Businesses
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members