Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Payoneer

Payoneer

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.


+242
See all photos
How would you rate Payoneer?
grey stargrey stargrey stargrey stargrey star

Payoneer Reviews Summary

The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
466
value
415
shipping
279
returns
272
quality
404
This company responds to reviews on average within 6 days

Instant Feedback

1 review

We monitor reviews for authenticity

Argentina
1 review
0 helpful votes
Follow Fernanda D.
Unfollow Fernanda D.
Share Review
Report Review

Excelente!
January 25, 2025

La atención en Payoneer es excelente! Siempre atendiendo todo y solucionando.
Valoro que estén siempre mejorar la seguridad.

Date of experience: January 15, 2025
Morocco
1 review
0 helpful votes
Follow Brahim G.
Unfollow Brahim G.
Share Review
Report Review

Good
January 25, 2025

Payoneer's business account setup is easy, though verification can take a while

Date of experience: January 15, 2025
Colombia
1 review
0 helpful votes
Follow Diego C.
Unfollow Diego C.
Share Review
Report Review

Excelente
January 24, 2025

Muy buena, el trabajador Juan que habla español fue muy buena persona en ayudarme a solucionar mi problema

Date of experience: January 14, 2025
Pakistan
1 review
0 helpful votes
Follow Abdul R. C.
Unfollow Abdul R. C.
Share Review
Report Review

I've been using Payoneer for quite some time, and I couldn't be happier with their services. Their platform is user-friendly, reliable, and perfect for managing international payments. What truly stands out is their customer support – they're always responsive, professional, and go above and beyond to resolve any issues. It's a great experience every time, and I highly recommend Payoneer to anyone looking for a trustworthy payment solution.

Date of experience: January 14, 2025
India
1 review
0 helpful votes
Follow Aman I.
Unfollow Aman I.
Share Review
Report Review

Great experience
January 24, 2025

Excellent service provided by Payoneer. I am completely satisfied.

Date of experience: January 14, 2025
Argentina
1 review
0 helpful votes
Follow Analía N.
Unfollow Analía N.
Share Review
Report Review

Plataforma que da soluciones
January 23, 2025

Desde hace varios años que la utilizo y siempre tuve una cordial atención y respuesta eficiente a mis consultas. La recomiendo

Date of experience: January 13, 2025
Spain
1 review
0 helpful votes
Follow Yexi X.
Unfollow Yexi X.
Share Review
Report Review

Solución para sacar mi dinero
January 23, 2025

Satisfactoria, pero aun esperando respuesta porque el procedimiento lo hice con otra agente dos días antes, y quiero seguirme siendo atendida por ella

Date of experience: January 13, 2025
Saint Lucia
1 review
0 helpful votes
Follow Sheff E.
Unfollow Sheff E.
Share Review
Report Review

I am satisfied with Payoneer. I am able to recieve funds from international businesses with no major problems. Customer service is top notch.

Date of experience: January 13, 2025
TT
1 review
0 helpful votes
Follow Sherneel A.
Unfollow Sherneel A.
Share Review
Report Review

Excellent service
January 22, 2025

Very polite and assured everything was ok and taken cared of

Date of experience: January 11, 2025
Mexico
1 review
0 helpful votes
Follow Karla T.
Unfollow Karla T.
Share Review
Report Review

Muy buena plataforma de pagos
January 20, 2025

Te permite tener multiples cuentas de varios paises

Date of experience: January 10, 2025
India
1 review
0 helpful votes
Follow Afreen U.
Unfollow Afreen U.
Share Review
Report Review

Quick resolution
January 20, 2025

Customer service was knowledgeable and took effort to resolve the issue

Date of experience: January 10, 2025
Albania
1 review
0 helpful votes
Follow Esmeralda O.
Unfollow Esmeralda O.
Share Review
Report Review

As expected
January 20, 2025

I am satisfied with the solution and the process was completed

Date of experience: January 10, 2025
Nicaragua
1 review
0 helpful votes
Follow Marcelo H.
Unfollow Marcelo H.
Share Review
Report Review

My card got blocked
January 20, 2025

The representative blocked me immediately after I provided the required information.

Date of experience: January 9, 2025
Jamaica
1 review
0 helpful votes
Follow Kamala G.
Unfollow Kamala G.
Share Review
Report Review

My Payoneer experience
January 20, 2025
Updated review

I mostly have positive experience with the app. It's reliable, convenient and easy to use! Customer service was able to assist with my issue.

Date of experience: January 9, 2025

Pretty reliable application
January 20, 2025
Previous review

I have mostly positive experience with the app.I strongly recommend it!

Date of experience: January 9, 2025
Missouri
1 review
0 helpful votes
Follow Taek X.
Unfollow Taek X.
Share Review
Report Review

Good
January 19, 2025

I am using to have my bank account in the US. Need to pay fee when withdrawing but its good to transfer money

Date of experience: January 9, 2025
Virginia
1 review
0 helpful votes
Follow Nicolas C.
Unfollow Nicolas C.
Share Review
Report Review

Customer service
January 19, 2025

Nice customer service, they managed to resolve my request fast

Date of experience: January 9, 2025
Missouri
1 review
0 helpful votes
Follow Brett Z.
Unfollow Brett Z.
Share Review
Report Review

See my rating for the payoneer associate that tried to help me. Basically, I received payments on 12/17/24 and 12/26/24 that are still in the process of being verified by payoneer. Please resolved this soon. I have been using payoneer for several years and never had this issue before.

Date of experience: January 9, 2025
Jamaica
1 review
0 helpful votes
Follow Terrane J.
Unfollow Terrane J.
Share Review
Report Review

Good service
January 19, 2025

Contacted to query Payoneer card details. Clear response was provided, answered all concerns.

Date of experience: January 8, 2025
Japan
1 review
0 helpful votes
Follow Imran A.
Unfollow Imran A.
Share Review
Report Review

Very good service I will highly recommend,specially customer support is Excellent

Date of experience: January 8, 2025

Very good service ever. Will highly recommend
January 13, 2025
Previous review

Very good service ever. Will highly recommend. Best customer service

Date of experience: January 3, 2025
Israel
1 review
0 helpful votes
Follow Marcelo B.
Unfollow Marcelo B.
Share Review
Report Review

Atención al cliente por email
January 18, 2025

Muy básico a mala. Envíe un email hace 5 días y nadie ha respondido. Hoy llame por teléfono, y si tuve respuesta.

Date of experience: January 8, 2025