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From the business
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Los Agentes son muy profesionales y eficientes.Siempre te atienden con amabilidad y respeto
It's being an amazing experience so far. Customer service response is swift and amazing.
Easy access I was happy with the response I got...
My overall experience was wonderful.I had a very nice and friendly woman that was helping me. I had explained that I was an educator but I was not educated with my payoneer account since only in twenty twenty two. I had several questions that I was unsure but she was great at Listening skills and comprehension.She was able to resolve all of my issues with future help. I would recommend her and I hope that she is recognized for her help today. Again?I would like to remind you that sometimes you don't get help like this or people as nice. So we should recognize the ones when we do.god bless
Good very good thank you yes very well good thanks yes very good
I have experienced delays with you twice already but the problem this time is the process was completed and it has not been credited in my bank account yet like in usual times.
Great Platform and great support. Easy to communicate and easy to use the platform
When my account number has approved, i have not my account number and my routine.
Please tell me why?
Issue taking forever to get resolved! Despite submitting all documents needed! Worst experience!
I am writing to express my sincere gratitude for the excellent customer service I received recently. Your team was incredibly patient and helpful in addressing my questions. It's clear that Payoneer is committed to providing a positive customer experience.
The Person That Got Me On Payoneer To Pay Him Needs To Be Investigated.He's Using 6different Names,Accounts,Business Names & I Need,My Money Refunded To Me!
One of the best and most agile instruments for managing your finances. Always helpful customer specialists.
Very nice communication and support is ok
They've considered my concerns, and they are excited to share a new solution that they believe can better support my payment needs!
I am satisfied with the custom care team, they are ready to solve a problem if I have it
Thanks Payoneer
Long-time user. The service is super convenient and easy to use. Highly recommend!
Perfect highly recommend is nicely have this company very serious and helpful to everyone needs powerful card to banking in every where you are
Muy bueno servicio los agentes son muy atentos, te respondieron a tiempo
Très bon service, très rapide et confiable j'avais un problème avec une transference bancaire is m'ont retourné l'argent à Mon compte Payoneer
El servicio en general es bueno y vale la pena trabajar con ellos El único detalle es que contactará al servicio al cliente es muy difícil.
This representative, she was amazing, because of her i start to gain trust with Payoneer, i used to use Paypal, and Paypal Play games with our company money so i closed the account, and when i called Payoneer, she was so understanding, 5 Stars all the way for her
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members