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Payoneer

4.1

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From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.


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Payoneer Reviews Summary

The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
466
value
415
shipping
279
returns
272
quality
404
This company responds to reviews on average within 4 days

Instant Feedback

1 review

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Cyprus
1 review
0 helpful votes
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Perfect
February 8, 2025

I was have issues but help support help me alot they very good nicely talk everything

Date of experience: January 29, 2025
Nigeria
1 review
0 helpful votes
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Honest review
February 8, 2025

I've used Payoneer for over 4 years now, and though my general experience has been good, I've recently been having a hard time contacting support. Replies are slow and mostly unhelpful, but overall Payoneer is a great solution for cross-border payments especially as they support over 150 countries. They just need to fine tune their support services and make it as accessible as it was before via direct calls.

Date of experience: January 29, 2025
California
1 review
0 helpful votes
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Loyal Customer!
February 8, 2025

I have been with Payoneer since 2015 and have only been disappointed with their services ONCE through the 10 years. Otherwise, I will forever be loyal because they go above and beyond to ensure they satisfy their customers' needs especially where security is concerned 📢. Huge shout out to Joanna and Crizel for their wonderful customer service today!

Date of experience: January 28, 2025
Jamaica
1 review
0 helpful votes
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Excellent customer service
February 7, 2025

I was Fully satisfied with the customer service associates listening and understanding and
Patiently resolving my issue

Date of experience: January 28, 2025
Bangladesh
1 review
0 helpful votes
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Good
February 7, 2025

So far iam satisfied with payoneer and their customer sypport let's hope for the best in near future

Date of experience: January 28, 2025
El Salvador
1 review
0 helpful votes
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El mejor servicio
February 7, 2025

Tenía problemas con la activación de mi cuenta y gracias a la asistencia recibida pude encontrar una solución a mi problema, completamente recomendable el servicio

Date of experience: January 27, 2025
Oregon
1 review
0 helpful votes
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A great employee.
February 7, 2025

As I noted in my evaluation óf her.
Fantastic service.
The best service experience I have EVER had on the internet.yy

Date of experience: January 27, 2025
Nigeria
1 review
0 helpful votes
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Good services
February 6, 2025

Good services. Though it took quite a lot of processes. But it was worth the time. And ability to receive payment from different platforms is good one

Date of experience: January 27, 2025
Serbia
1 review
0 helpful votes
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Good
February 6, 2025

Great, overall good experience, even internationally they are fast to respond and take care of my problems ASAP.

Date of experience: January 26, 2025
Jamaica
1 review
0 helpful votes
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Best app so far
February 6, 2025

My experience with Payoneer is smooth and dependable love this app

Date of experience: January 26, 2025
Malaysia
1 review
0 helpful votes
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Excellent services
February 5, 2025

Friendly customer service and the apps are user friendly and very easy to use or update any details. Thank you Payoneer.

Date of experience: January 26, 2025
Jamaica
1 review
0 helpful votes
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Reliable and good customer service
February 5, 2025

My experience is good with Payoneer because they answer all question when ask and they're very patient with customers

Date of experience: January 25, 2025
Mexico
1 review
0 helpful votes
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5 stars
February 3, 2025

It's ok so far, I did struggle at first with having my funds withdrawn to my bank account but it seems that I did it correct this time, well see

Date of experience: January 24, 2025
Jamaica
1 review
0 helpful votes
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Efficient Service
February 3, 2025

All answers were answered promptly and my needs taken care of in a timely manner, faster than I could imagine. Service was top tier 👌

Date of experience: January 24, 2025
Pakistan
1 review
0 helpful votes
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Good work
February 3, 2025

Values customers and take up complains seriously.which is good

Date of experience: January 24, 2025
Nigeria
1 review
0 helpful votes
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PROGRESSIVE
February 3, 2025

So far so good, although will be better if responses to Emails are a bit faster.

Date of experience: January 24, 2025
Nigeria
1 review
0 helpful votes
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Satisfied
February 3, 2025

Was frustrating at first, and took so much time talking to agents and uploading documents. But im glad its been resolved.

Date of experience: January 24, 2025
Ghana
1 review
0 helpful votes
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I have been using Payoneer for some time now and I am genuinely satisfied with their services. Payoneer has consistently demonstrated exceptional reliability and efficiency in handling my financial transactions.

The platform's user-friendly interface makes it easy to manage funds and make international transfers. One of the standout features for me is their customer support, which is both responsive and helpful. Every interaction I've had with their team has left me feeling valued and well-assisted.

Additionally, Payoneer's security measures provide peace of mind, knowing that my financial information is well-protected. The seamless integration with various global marketplaces is also a major plus, allowing for easy receipt and withdrawal of funds.

Overall, Payoneer has exceeded my expectations in terms of service quality and reliability. I highly recommend their services to anyone in need of a dependable financial partner.

Date of experience: January 23, 2025
Panama
1 review
0 helpful votes
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Fabulous product, versatile
February 2, 2025

I love Payoneer. In this fast paced economy, payoneer has truly rendered a profitable tool for me. I am very grateful for the product

Date of experience: January 22, 2025
El Salvador
1 review
0 helpful votes
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Verification process
February 1, 2025

I have summited documents that verifies my address as far as utility bills on PDF files, but I'm been denied. I would like an escalation of my case, because really need the account.

Date of experience: January 22, 2025