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Payoneer

4.1

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From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.


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Payoneer Reviews Summary

The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
466
value
415
shipping
279
returns
272
quality
404
This company responds to reviews on average within 4 days

Instant Feedback

1 review

We monitor reviews for authenticity

Jamaica
1 review
0 helpful votes
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I really like payoneer
February 15, 2025

It's helps me get my money faster so I love it and it also helps with my food bill it's a 10/10 for me

Date of experience: February 5, 2025
Mexico
1 review
0 helpful votes
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La atención a cliente es muy buena pero el servicio ha fallado mucho. Nunca había tenido una mala experiencia con Payoneer inclusive en días festivos mi dinero siempre caía a tiempo. Han pasado más de 5 días y no tengo soluciones claras de mi dinero o cuándo será depositado

Date of experience: February 5, 2025
GB
1 review
0 helpful votes
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Great Job Done
February 15, 2025

Had a friendly conversation with their customer support and they are very great in responding to their customers. Its is great deal knowing
Payoneer

Date of experience: February 5, 2025
Nicaragua
1 review
0 helpful votes
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Excelente Compañia
February 15, 2025

LLevo ya casi 7 años trabajando con payoneer y nunca he tenido un inconveniente ojala todas las compañias trabajaran de esta manera y su servicio al cliente es el mejor que he visto en toda mi vida, gracias

Date of experience: February 4, 2025
Nicaragua
1 review
0 helpful votes
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Buen Servicio
February 14, 2025

Agente dió buen servicio. Muy cortés y amable al entender la llamada. No duro mucho en dar respuesta al problema.

Date of experience: February 4, 2025
Afghanistan
1 review
0 helpful votes
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Great for everything
February 14, 2025

Payoneer has been a game changer for my business! Fast, reliable payments with low fees and excellent customer support. Highly recommend for anyone needing global payment solutions!

Date of experience: February 4, 2025
Jamaica
1 review
0 helpful votes
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Experience was good
February 13, 2025

Great experience. I've reach out to solve an issue and it was solved in no time. Thank u so much

Date of experience: February 3, 2025
Bangladesh
1 review
0 helpful votes
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Payoneer is very helpful and I very much appreciate the customer service I get on a regular basis. However, I wish the funds receiving was much faster this time like other times.

Date of experience: February 3, 2025
Serbia
1 review
0 helpful votes
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Excelente
February 13, 2025

Excelente servicio, siempre cumplen y el servicio al cliente es bueno. Lo recomiendo

Date of experience: February 3, 2025
Ukraine
1 review
0 helpful votes
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Pleasure from work
February 13, 2025

Over the years of interaction I have no complaints. Only positive assessments

Date of experience: February 3, 2025
Egypt
1 review
0 helpful votes
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Payoneer
February 13, 2025

Thanks very much. Helpful and cooperative. Thanks very much

Date of experience: February 2, 2025
Kyrgyzstan
1 review
0 helpful votes
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Good app
February 12, 2025

It was hard to figure out how to use, but then it was better

Date of experience: February 1, 2025
Thailand
1 review
0 helpful votes
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Sing in locked
February 11, 2025

Find the answer as completely thank you for your help.

Date of experience: January 31, 2025
Kenya
1 review
0 helpful votes
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Beneficiary verification
February 10, 2025

Best to work with.
Very helpful support team.
Always willing to go to an extra mile to ensure the whole process is successful.
Best team to work with.

Date of experience: January 31, 2025
Argentina
1 review
0 helpful votes
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Muy amable atención
February 10, 2025

Abraham, me asesoró con paciencia e inclusive contestó un mail posterior.

Date of experience: January 30, 2025
El Salvador
1 review
0 helpful votes
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Dudas aclaradas
February 10, 2025
Updated review

Describí mi problema y el asesor amablemente me indicó que no se podía hacer debido a las características propias de la cuenta.

Date of experience: January 31, 2025

Experiencia muy grata
February 1, 2025
Previous review

Mi experiencia con el asesor que me atendió fue muy grata, fue sumamente amable conmigo y con su ayuda resolví el problema de inmediato, además de las dudas que tenía al respecto. Dominio absoluto del tema y super profesional.

Date of experience: January 22, 2025
Argentina
1 review
0 helpful votes
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Excelente
February 10, 2025

Me atendieron muy rápido y eficiente
Fueron cordiales y atentos y solucionaron mi problema

Date of experience: January 31, 2025
Jamaica
1 review
0 helpful votes
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Great experience
February 10, 2025

Good experience had account over 2 years.The app is fast enough and easy to use. Great experience overall

Date of experience: January 30, 2025
Japan
1 review
0 helpful votes
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Connect my Ebay account
February 9, 2025

I want to confirm that my eBay and Payoneer accounts are connected. After providing my ID for Payoneer, the response was clear, and I understood that my eBay account is responsible for the connection.

Date of experience: January 29, 2025
New York
1 review
0 helpful votes
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CEO
February 8, 2025

Very nice I like the service and nice to talk with costumes service

Date of experience: January 29, 2025