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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
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It's helps me get my money faster so I love it and it also helps with my food bill it's a 10/10 for me
La atención a cliente es muy buena pero el servicio ha fallado mucho. Nunca había tenido una mala experiencia con Payoneer inclusive en días festivos mi dinero siempre caía a tiempo. Han pasado más de 5 días y no tengo soluciones claras de mi dinero o cuándo será depositado
Had a friendly conversation with their customer support and they are very great in responding to their customers. Its is great deal knowing
Payoneer
LLevo ya casi 7 años trabajando con payoneer y nunca he tenido un inconveniente ojala todas las compañias trabajaran de esta manera y su servicio al cliente es el mejor que he visto en toda mi vida, gracias
Agente dió buen servicio. Muy cortés y amable al entender la llamada. No duro mucho en dar respuesta al problema.
Payoneer has been a game changer for my business! Fast, reliable payments with low fees and excellent customer support. Highly recommend for anyone needing global payment solutions!
Great experience. I've reach out to solve an issue and it was solved in no time. Thank u so much
Payoneer is very helpful and I very much appreciate the customer service I get on a regular basis. However, I wish the funds receiving was much faster this time like other times.
Over the years of interaction I have no complaints. Only positive assessments
It was hard to figure out how to use, but then it was better
Find the answer as completely thank you for your help.
Best to work with.
Very helpful support team.
Always willing to go to an extra mile to ensure the whole process is successful.
Best team to work with.
Abraham, me asesoró con paciencia e inclusive contestó un mail posterior.
Describí mi problema y el asesor amablemente me indicó que no se podía hacer debido a las características propias de la cuenta.
Mi experiencia con el asesor que me atendió fue muy grata, fue sumamente amable conmigo y con su ayuda resolví el problema de inmediato, además de las dudas que tenía al respecto. Dominio absoluto del tema y super profesional.
Good experience had account over 2 years.The app is fast enough and easy to use. Great experience overall
I want to confirm that my eBay and Payoneer accounts are connected. After providing my ID for Payoneer, the response was clear, and I understood that my eBay account is responsible for the connection.
Answer: Definitely a scam, they are not listed on the The Mastercard Compliant Service Provider List of which anyone can view and download directly from Mastercard https://www.mastercard.us/en-us/merchants/safety-security/security-recommendations/service-providers-need-to-know.html If Payoneer is legit why isn't it on the list like Paypal and alllll the other legit companies? It is because they are NOT legit and they are a scam!
Answer: Christian seriously advising u stay away from them except u have too much money to give to that company, not legit, I'm still chasing Payoner for my money I mean thousands. Don't go anywhere near them. Goodluck
Answer: Definitely a scam, they are not listed on the The Mastercard Compliant Service Provider List of which anyone can view and download directly from Mastercard https://www.mastercard.us/en-us/merchants/safety-security/security-recommendations/service-providers-need-to-know.html If Payoneer is legit why isn't it on the list like Paypal and alllll the other legit companies? It is because they are NOT legit and they are a scam!
Answer: Hi there, I am sorry to hear about this. Please provide the ticket number associated to the email correspondence you had with our Support center. If you are unable to locate this number, please provide your customer ID and email associated to your Payoneer account. Thanks, The Payoneer Team
Answer: The limit is indicated on the site, I think it is about $2500, you m a y be limited by the amount of cash your at will give out per transaction but you can withdraw 2 or 3 t I'm es in one day until you reach the limit
Answer: Hi Zeeshan! Please, DM us with your customer ID, or submit your request using this link https://paynr.co/3stgqCc.
Answer: Hi Bisrat. Sure! Please DM us with your customer ID and we will be happy to assist you.
Answer: Hi Bisrat, thank you very much for reaching out. We are sorry to hear about these difficulties that you are experiencing trying to contact us. Please be advised that you can use this form to get in touch with our Customer Support: https://paynr.co/ask Alternatively, you may provide you customer ID here so that our representatives can contact you. Thank you for your cooperation and understanding!
Answer: Hi Jo! We hope that our Customer Care representatives were able to assist you with your issue. If you still need any help with updating your personal details, please don't hesitate to send us a PM here, we will check what can be done to facilitate the process for you. Stay well!
Answer: In today's borderless digital world, Payoneer enables millions of businesses and professionals from more than 200 countries and territories to connect with each other and grow globally. With Payoneer's fast, flexible, secure and low-cost solutions, marketplaces, networks, businesses and professionals throughout the world can pay and get paid globally, as easily as they do locally. We work under a robust, risk-based compliance program that addresses the regulatory requirements of our services. We also genuinely care about the safety of our customers' funds. Compliance with financial regulations is an integral part of our operations. We believe that right now we are offering competitive prices for the services that we provide. At the same time, we are constantly working to find ways to lower them.

