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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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I had an absolutely frustrating and disappointing experience with Payoneer. I was in the process of signing up for an account, providing all the necessary details like my bank IBAN, address, and other basic information. My application wasn't even fully completed, yet, out of nowhere, I received an email stating that my Payoneer account was declined—without any explanation or request for further verification.
The associate who assisted me was really helpful and knowledgeable about all my inquiries.
I have a bad experience to delivered my physical payoneer card..
Payoneer is designed with security, transparency, and professionalism in mind. Be sure to sign-in and check inside your Payoneer platform often, especially with the first few uses, and or changes you make to your account. This is the best way to partner with Payoneer for timely, secure, (and more affordable:-) transactions. Go Payoneer!
Payoneer has very professional and caring support. Assistant manage to resolve all my questions with payoneer cards and documents
Like there service the always very helpful and always understand what we actually need solutions for
Rep was understanding and helpful. He requested a new bank account and I received it. My call even dropped and he did return a callback. Thank you for your help Chris. Give him a raise
Sir Melvin! I hope they will recognize you with your outstanding customer care. Thank you for all your help and solutions to my payoneer issues. Im loooking forward to talk to you again. Keep it up
Muy buena atención y rapidez al contestar.el problema aún no se ha solucionado debido a que el equipo de verificación no ha revisado
The customer care service is top notch. They were caring and overall concerned with my satisfaction.
Thanks for deleted payoneer account to Reactive my payoneer m very exited for reopen my old payoneer acoount
The technical department has not been able to solve my problem for 6 months so that I can receive and send payments within the network. I contact the support service every week for 6 months. They cannot solve my issue. I only receive messages with words of apology for the current situation and to wait for an answer to my email, but for 6 months I have not received a single message. It is very sad that Payoneer cannot help its client so that I can send payments within your system.
Very efficient and great customer service they always tried to help as much as possible
I am satisfied with the service. They are fast and very detailed on how to resolve the problem. I am looking forward for a smooth transaction in the future.
I am still waiting for the payment. Payoneer gave us good service. Easy transactions,
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members