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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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There was some type error when I signed up.for payoneer input D.O.B incorrectly and received email to verify my personal information, sent email and then received another that information was insufficient so I called in and spoke with an agent she explained to me what happened and how she will work.on the matter to get this resolved though I don't remember her name I was pleased with the way she handled my concerns.
I will withdraw my money from payoneer to my bank. In the Payoneer status is complete but the my transaction not received. I am confused that where is my money but after 1 -2 days it received.So please add the functional where we can see that my money are in progress. Thanks
Helpful and fast support easy to reach on the phone to resolve your query. Thank you so much for your support
Payoneer is a great platform for receiving money and working with clients. It offers multiple support options in case you need assistance, responds to inquiries very quickly, and is always available. HIGHLY RECOMMENDED.
I've been with Payoneer some 20 years and it is outstanding how they are always making things easier. By far, Payoneer, is always the best option.
Responsive customer service, perfect
Tho I haven't had my issue solved but they're responding, thanks to them
I hope my issues are solved
I recently had an issue with my Payoneer account, and I must say their customer service was outstanding! From the moment I reached out, the support team was extremely helpful, patient, and clear in their communication. They guided me step by step, ensuring I fully understood the solution to my problem. What I appreciate most is how professional and knowledgeable they are. Unlike some platforms where you struggle to get a response, Payoneer's support team is quick to assist and provides detailed explanations. It's clear they value their customers and prioritize excellent service. If you're looking for a reliable payment platform with top-notch customer support, I highly recommend Payoneer!
I was not allowed to receive payments from my clients. I was accepted as a Payoneer client, but I was not told there would be any restrictions.
The associate made the request very easy than usual experience I head but most of all less time was take to provide my needs.
I have been facing issues with my Payoneer account being blocked, which has affected my transactions. While the issue is still unresolved, the support assistant assured me that they are working on it. I appreciate their responsiveness and hope for a positive outcome soon. Looking forward to a swift resolution so I can continue using Payoneer without any problems.
There were some minor issues at the beginning, but I called Payonee customer service and they immediately solved them for me. Thank you very much!
Es muy util para habitantes de paises bananeros (generalmente de latinoamerica), para poder cobrar y pagar en todo el mundo.
It was easy to engage with the team to sort out issues faced and link with e-commerce business.
Excelente experiencia, recomiendo en todo sentido.
Tuve priblemas con mi cuenta anterior y ellos lograron cerrarla para yo poder abrir una nueva, gracias
I CHANGED MY CELL PHONE NUMBERED LINKED INTO MY PAYONEER ACCOUNT AND I COULD NOT GO THROUGH THE TWO VERIFICATION PROCESS TO ACCESS IT BECAUSE OF THIS REASON. I HAD BEEN SENDING ALL KINDS OF INFORMATION REQUESTED BY PAYONEER DURING THE PAST TWO MONTHS TO SOLVE THIS ISSUE AND UPDATE MY CELL PHONE NUMBER BUT THE RESPONSES TOOK A LONG TIME. I ALSO COULD NOT SEE A TELEPHONE NUMBER FOR COSTUMER SERVICE ON YOUR WEBSITE UNTIL NOW THAT I GOOGLED IT BUT, NEVER IN THE PROCESS DURING MY INTERACTION WITH PAYONEER MEMBERS BY EMAIL WAS I TOLD TO EXPEDITE IT BY CALLING A PHONE NUMBER FOR CUSTOMER SERVICE, NEITHER ANY WAS GIVEN TO ME.
I have been using Payoneer for 15 years now, and their service has been outstanding so far. Whenever I have contacted Payoneer, the support team has been incredibly patient, attentive, and genuinely seemed to care about my concerns. They took the time to listen to my issue thoroughly and asked pertinent questions to ensure they fully understood my situation. Not only was my problem fixed, but I also felt valued and appreciated as a customer. This level of transparency and dedication is rare and commendable.
Payoneer world leading payment and secure payment platform.100% trustworthy and fast payment platform
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