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From the business
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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The customer care representative was amazing! The platform itself is great and easy to navigate!
The only issue with the app is to get a representative to talk to or chat.
Talk about easy set up of different accounts, along with great customer service! Thank you!
Good customer support. Thank you for being so responsive and be able to give a clear explanation for me regarding to the current iasue with my withdrawal process
Good best customer support. Thank you so much for the help and time. Keep it up with your great service👍🏻😊
期待平台做大做强，再创辉煌。感恩有你，感谢提供便捷的跨境交付。非常棒的功能体验。期待做大做强。体验更多服务与功能
Payoneer is very smooth in solving my problems, it has been great so far.
Payoneers works great, whenever you have a problem the customer service really go an extra mile to help you out, I have only gotten a great experience so far.
Payoneer is a great way to get paid internationally, it is legit and easy. I love it!
Fantastic and the agent was very knowledgeable and had mastery of the subject of my inquiry
Customer service was very helpful and provided clear explanations, but the issue with my Payoneer account has still not been resolved.
Payoneer meets all my business needs. Sign up was quick and easy and the app is very user friendly. I look forward to continue business with them!
Awesome customer service! Dan helped me after struggling with payoneer for over 2 years. He helped me do everything
Its not difficult really easy,they are always avalaible to help you 24/24 hrs and they are really transparent
I have been using Payoneer for years and I always get great assistance.
Jonatan fue muy atento y me solucionó muy rápido mi problema. Muchas gracias
Muchas Gracias por su ayuda y asistencia inmediata sobre mi status de la cuenta y asistencia para activación de la misma. Shoutout to Deisy.
Agent was very helpful in solving my issue. He was knowledgeable and kind.
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Hey there.
Thank you for your feedback. We understand your frustration regarding the document verification and want to help you with it.
If you'd like, you can update your review to include your ticket number. If you don't have one, you can send us a message via paynr. Co/ask and you will get one.
Thank you for your comprehension & collaboration
Best Regards,
Payoneer Customer Care