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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Easy to access, resolve problems immediately, get paid easily and never get trouble in getting payment in bank account.
I have some problems with virtual cards, and in few minets all will be good! Great service! Thanks a lot
Agent Erin had answered the questions clear and loud with patience. Payoneer is not completely the same as paypal. Sorry Payoneer can not replace paypal and I hope someday it can.
Thanks payoneer Team The problem I had with my account was resolved in the last direct call I had. My problem I am very grateful for the direct call I made to the person who answered my call and solved my problem. I am very grateful for his work, effort, and understanding. I wish him all the best. He was a hardworking and dedicated person.
I just opened my Payoneer account and I had a few questions about money transactions. I called to customer support and they kindly answered all of my questions. I hope I will work with this company for a very long time.
Although we weren't able to resolve my issue immediately, the agent was really great. Knowledgeable, professional and very friendly.
Thank you.
Brillante la atención me sirvió mucho la
Atención de la operadora. Me explicó paso a paso la solución.
Back online quickly and the tech was very polite/professional! In the world of typically unpleasant interactions r/t customer service, this was a pleasant experience.
Had to call an overseas number in order to resolve the issue I have with my money and account.
I spoke with the representative who was knowledgeable and helpful concerning my card balance.
She answered questions with empathy and resolved my concerns immediately. I was extremely pleased having all my questions answered within a timely fashion.
It was excellent, Dan as i spoke of my issue was very knowledgeable and resolve it and the call drop and he call me back in minutes
Payoneer is a solid and secure platform, especially if you've been using it for years (almost 4 years in my case) and have built a good track record. It's ideal for receiving payments globally, but if you're fee-sensitive or want faster transfers look another option, at least here I can contact support easily.
Payoneer assisted me in finding out where an ACH transfer I made went.
Payoneer sraff reacted immediately and followed up with an email message.
I really appreciate the outstanding service I received in resolving this issue.
My experience was great and the customer representative is approachable.
Jullie from Payoneer was very helpful in resolving my issue and successfully transferring my Etsy payments to my new account. Great support and quick assistance
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members